The drinks are all made from very cheap mixes. They had no flavor. The food was over cooked and the very poor quality. Would not go back again
E C.
This is an alright place and food is decent, but they will add an automatic 12% gratuity to your bill and then ask for another 15%, 20% or 25% gratuity. We were in a hurry and found out later that we tipped 32%. Didn't really leave us with a good feeling about the restaurant.
Master S
Love this place
Atmosphere: 5
Food: 5
Service: 5
Lea P
We regularly visit Big Crab during Lent season on Fridays. They have specials everyday, but I would say that Friday is the best day! For a great deal of $19.99, you get crawfish, shrimp, corn, sausage and potatoes. We usually substitute the sausage for eggs and they were kind enough to accommodate us. Medium sauce is great too, just enough kick to notch up your taste buds! Delicious and vey filling!The servers are always fast and attentive despite having a great deal of customers. The place is also pretty big with a lots of tables that includes an outside seating. This is one of our favorite places to visit and I highly recommend them!
Ying S.
Service was good ,but their seafood flavor and quality were so so .we ordered two combo 2 which is shrimp ,crawfish ,crab leg sausage ,corn and potato ,also 10p lemon pepper wings .i like the wings though ,but their seafood flavor are really really so so .Remember they will put 10% gratuity in your bill,anyway I tip more because of the waitress .She is so nice .
Lea P.
We regularly visit Big Crab during Lent season on Fridays. They have specials everyday, but I would say that Friday is the best day! For a great deal of $19.99, you get crawfish, shrimp, corn, sausage and potatoes, huge serving! We usually substitute the sausage for eggs and they were kind enough to accommodate us. Medium sauce is great too, just enough kick to notch up your taste buds! Delicious and vey filling! The servers are always fast and attentive despite having a great deal of customers. The place is also pretty big with a lots of tables that includes an outside seating. This is one of our favorite places to visit and I highly recommend them!
Glenda Garza
When we arrived there were 2 tables and we waited for 40 minutes to give us something that was already made and they charged you to sit down and there were 3 of us and they charged us 150 pars, but it was a lot and we didn't drink or anything. The table looks like it was new and I understand it but it's taedo.a lot
Atmosphere: 2
Food: 4
Service: 2
Camille Soliman
This is my go-to seafood boil place in Jax because their sauce ALWAYS hits. Their fried calamari is also fireBut anyway I don’t appreciate the Automatic Gratuity of almost $3 on my takeout order.1) I don’t even know if this goes towards servers 2) If the owners wanna “give” their servers more, don’t put that burden on the customers. I would understand this fee if I sat down for food but I didn’t.Y’all’s seafood at “market price” is already kinda pricey (18 shrimps and two snow crab clusters with two pieces of sausage, ONE potato split in half, and one piece of corn is $39.99). Share your profits smh
Service was Good! Food was Mediocre. People that ate Crawfish Said They Had Better. Online Menu Said They Had New England Clam Chowder. Waitress Said They Didn't , Food Was Ok; But, Nothing I would Return For!
Toni Blount
Had a wonderful time with my friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Low Country Boil
Kirstin Humphrey
Delicious, we had the number 2 combo with mild sauce. Definitely recommend this place!! Service was good no wait time fast in getting our food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Low Country Boil
empress libra
Racist, Ageist and Homophobic. I will NEVER go back to the Big Crab / Boiling Crab / Boiling Crawfish EVER again. Last night, at their West Side Normandy location, I was told by the owner, who displayed obvious signs of deep seated racism, ageism and homophobia, in the MIDDLE of my meal, that I had to pay for what I had already ordered before I could order more. I have NEVER in my 30 years of living EVER been told that in any other restaurant in any city, state or country that I’ve ever been to. NEVER! I never once said I wasn’t paying for my food nor did I even so much as insinuate that I wouldn’t. So for her to come to my table out of nowhere and say that, she was stereotyping me bc of my race, age and the way I was dressed / my perceived sexuality. I bet she didn’t ask any White, Asian or straight looking patron to do that and probably never has nor will. She also threatened to call the police on me when I asked her. THE POLICE. FOR NOTHING. Again, pulling a race ploy to scare me because I’m Black. I don’t have a background. I told her to go ahead.She cut me off, over talked me and then ignored me as I asked questions about what was going on and why, and decided to focus her attention on my guest who was half White, instead. She talked to her and pretended to act like I wasn’t even there anymore, trying to demean me. All that we were trying to explain to her was that they had overcharged us for something that we didn’t ask for that was brought out to the table. I asked her to even roll the cameras back. Once my guest explained the exact same story to her, she became rude and nasty with her as well. Since she was being so rude and I just wanted her to leave my table, I even offered to pay for it since it was already touched, to which she told me she’d rather throw it out back in the dumpster and proceeded to try to dig into our food without permission. Then, when given permission, refused to even take it back. She lied to me and told me it would be removed from my bill, yet there it was. SMH.I told the owner that I’ve been giving them business since around 2010, to which she nastily responded that they’d only been open since 2013. Girl, 2010, 2013, 2015, I dont GAD. It doesn’t matter; I said “around”. The fact that I’ve been giving you business since near your inception which is a decade meant nothing to your internalized racism, ageism and homophobia. I will be cooking my own crabs at home like I love to do, and will be going back to the Juicy Crab like I have been for the past 7 or so years, when I want to eat out for crabs. I thank God that I switched to them some years back, and only went to Big Crab here and there. The Juicy Crab is always professional and is my place of choice. I’ve NEVER experienced with them what I experienced with the Big Crab last night.Even my waitress looked at the owner like she had lost her mind. She looked so embarrassed. I felt so bad for her, having to work in such a toxic and hostile environment. The owner even REFUSED to let me add an extra tip for my waitress and literally snatched the receipt away from with the tip line on it when I told her that I was trying to tip the waitress, all bc she could tell that the the server / waitress knew she was wrong and she was trying to empathize / sympathize with me. How disgusting and low do you have to be to do something like that to your own employee. If you see this post, please share it so that others can known what this company really thinks about people of other races. Companies like this only get away with stuff like this because we don’t talk about it or do anything about it. I’ll be reporting them everywhere that they can be reported for discriminating against me.
The drinks are all made from very cheap mixes. They had no flavor. The food was over cooked and the very poor quality. Would not go back again
This is an alright place and food is decent, but they will add an automatic 12% gratuity to your bill and then ask for another 15%, 20% or 25% gratuity. We were in a hurry and found out later that we tipped 32%. Didn't really leave us with a good feeling about the restaurant.
Love this place
Atmosphere: 5
Food: 5
Service: 5
We regularly visit Big Crab during Lent season on Fridays. They have specials everyday, but I would say that Friday is the best day! For a great deal of $19.99, you get crawfish, shrimp, corn, sausage and potatoes. We usually substitute the sausage for eggs and they were kind enough to accommodate us. Medium sauce is great too, just enough kick to notch up your taste buds! Delicious and vey filling!The servers are always fast and attentive despite having a great deal of customers. The place is also pretty big with a lots of tables that includes an outside seating. This is one of our favorite places to visit and I highly recommend them!
Service was good ,but their seafood flavor and quality were so so .we ordered two combo 2 which is shrimp ,crawfish ,crab leg sausage ,corn and potato ,also 10p lemon pepper wings .i like the wings though ,but their seafood flavor are really really so so .Remember they will put 10% gratuity in your bill,anyway I tip more because of the waitress .She is so nice .
We regularly visit Big Crab during Lent season on Fridays. They have specials everyday, but I would say that Friday is the best day! For a great deal of $19.99, you get crawfish, shrimp, corn, sausage and potatoes, huge serving! We usually substitute the sausage for eggs and they were kind enough to accommodate us. Medium sauce is great too, just enough kick to notch up your taste buds! Delicious and vey filling! The servers are always fast and attentive despite having a great deal of customers. The place is also pretty big with a lots of tables that includes an outside seating. This is one of our favorite places to visit and I highly recommend them!
When we arrived there were 2 tables and we waited for 40 minutes to give us something that was already made and they charged you to sit down and there were 3 of us and they charged us 150 pars, but it was a lot and we didn't drink or anything. The table looks like it was new and I understand it but it's taedo.a lot
Atmosphere: 2
Food: 4
Service: 2
This is my go-to seafood boil place in Jax because their sauce ALWAYS hits. Their fried calamari is also fireBut anyway I don’t appreciate the Automatic Gratuity of almost $3 on my takeout order.1) I don’t even know if this goes towards servers 2) If the owners wanna “give” their servers more, don’t put that burden on the customers. I would understand this fee if I sat down for food but I didn’t.Y’all’s seafood at “market price” is already kinda pricey (18 shrimps and two snow crab clusters with two pieces of sausage, ONE potato split in half, and one piece of corn is $39.99). Share your profits smh
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Snow Crab Combo
Really good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Combo, Snow Crab, Sausage, Low Country Boil, Seafood Platter, Wings and Fries, Mayport Fried Shrimp, Lemon Pepper Wings
Nasty attitudes server was no where to be found food over cooked no prior notice of automatic gratuity will never go again over priced for what they
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
food is always good! ?
Atmosphere: 4
Food: 5
Service: 5
Service was Good! Food was Mediocre. People that ate Crawfish Said They Had Better. Online Menu Said They Had New England Clam Chowder. Waitress Said They Didn't , Food Was Ok; But, Nothing I would Return For!
Had a wonderful time with my friends.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Low Country Boil
Delicious, we had the number 2 combo with mild sauce. Definitely recommend this place!! Service was good no wait time fast in getting our food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Low Country Boil
Racist, Ageist and Homophobic. I will NEVER go back to the Big Crab / Boiling Crab / Boiling Crawfish EVER again. Last night, at their West Side Normandy location, I was told by the owner, who displayed obvious signs of deep seated racism, ageism and homophobia, in the MIDDLE of my meal, that I had to pay for what I had already ordered before I could order more. I have NEVER in my 30 years of living EVER been told that in any other restaurant in any city, state or country that I’ve ever been to. NEVER! I never once said I wasn’t paying for my food nor did I even so much as insinuate that I wouldn’t. So for her to come to my table out of nowhere and say that, she was stereotyping me bc of my race, age and the way I was dressed / my perceived sexuality. I bet she didn’t ask any White, Asian or straight looking patron to do that and probably never has nor will. She also threatened to call the police on me when I asked her. THE POLICE. FOR NOTHING. Again, pulling a race ploy to scare me because I’m Black. I don’t have a background. I told her to go ahead.She cut me off, over talked me and then ignored me as I asked questions about what was going on and why, and decided to focus her attention on my guest who was half White, instead. She talked to her and pretended to act like I wasn’t even there anymore, trying to demean me. All that we were trying to explain to her was that they had overcharged us for something that we didn’t ask for that was brought out to the table. I asked her to even roll the cameras back. Once my guest explained the exact same story to her, she became rude and nasty with her as well. Since she was being so rude and I just wanted her to leave my table, I even offered to pay for it since it was already touched, to which she told me she’d rather throw it out back in the dumpster and proceeded to try to dig into our food without permission. Then, when given permission, refused to even take it back. She lied to me and told me it would be removed from my bill, yet there it was. SMH.I told the owner that I’ve been giving them business since around 2010, to which she nastily responded that they’d only been open since 2013. Girl, 2010, 2013, 2015, I dont GAD. It doesn’t matter; I said “around”. The fact that I’ve been giving you business since near your inception which is a decade meant nothing to your internalized racism, ageism and homophobia. I will be cooking my own crabs at home like I love to do, and will be going back to the Juicy Crab like I have been for the past 7 or so years, when I want to eat out for crabs. I thank God that I switched to them some years back, and only went to Big Crab here and there. The Juicy Crab is always professional and is my place of choice. I’ve NEVER experienced with them what I experienced with the Big Crab last night.Even my waitress looked at the owner like she had lost her mind. She looked so embarrassed. I felt so bad for her, having to work in such a toxic and hostile environment. The owner even REFUSED to let me add an extra tip for my waitress and literally snatched the receipt away from with the tip line on it when I told her that I was trying to tip the waitress, all bc she could tell that the the server / waitress knew she was wrong and she was trying to empathize / sympathize with me. How disgusting and low do you have to be to do something like that to your own employee. If you see this post, please share it so that others can known what this company really thinks about people of other races. Companies like this only get away with stuff like this because we don’t talk about it or do anything about it. I’ll be reporting them everywhere that they can be reported for discriminating against me.
Atmosphere: 1
Food: 1
Service: 1