Burger King

9090 Merrill Rd, Jacksonville
(904) 647-6158

Recent Reviews

Saul olivan

Horrible drive thru . 2 months ago, I waited over 20 mins in the car line . I canceled that order . Today I thought they would be better staffed, nope , still terrible wait time at the drive thru.

Allen Morris

The chicken sandwiches and cheeseburger were so good today.

Atmosphere: 4

Food: 5

Service: 4

Samuel Lee

No one wearing a hat or hairnet

Atmosphere: 2

Food: 3

Service: 3

William Allen

I stopped by yesterday afternoon. Guy taking my order couldn’t quit texting the entire time. I ordered whopper jr. With cheese. No cheese. Large onion ring was closer to a medium. Saw a customer ask 3 times for his order His sandwiches were ready but the guy that took my order was still too busy texting. An employee was wiping down the milkshake machine and drink machine. He dropped the towel on the floor and kept wiping. The manager I assume was in another world because she never said anything to the staff.

Atmosphere: 2

Food: 3

Service: 1

George Hayes

Very friendly management here.They have really been doing good

Atmosphere: 5

Food: 5

Service: 5

Rachel Dekle

Very hot food

Atmosphere: 5

Food: 5

Service: 5

Marissa Taylor

It’s nice to see that people with pleasant attitudes are starting to work back at our restaurant locations. Foods is hot and fresh and the friendly smiles always top it off!!

Atmosphere: 5

Food: 5

Service: 5

Monshayla Black

Best food I had ate

Atmosphere: 5

Food: 5

Service: 5

Ashely

Staff is wonderful customer service is great food is always fresh when i come and everyone is always respectfulVegetarian options: impossible whopperKid-friendliness: Has an playground

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Caramel Sundae, Chicken Nuggets, Whopper, Bacon King Sandwich, Rodeo Burger, Whopper Jr, Onion Rings, Crispy Chicken Sandwich, Chicken Fries

Falisa Robertson

It is absolutely a pleasure to spend your hard earned money and get great customer service the young lady Ms. Smiley was Professional, Patient and Polite,As she was serving me through the drive-through, you can tell that she did not have an attitude , or she was doing her job. She actually live up to her name too. Once I drove up to the drive-through window, She had a beautiful Smile. Wow…That’s what I’m talking about. I enjoy spending my hard earned money at a place where the Manger exhibit Great and Respectful Customer Service!Thank you so much Ms. Smiley!Have a wonderful weekend.

Atmosphere: 5

Food: 5

Service: 5

Jamal Waters

This place like stealing people's debit cards early in the morning do not go to this Burger

Atmosphere: 1

Food: 1

Service: 1

Yasmine Dunn

The nasty of attitudes from the ladies that work there ,not all of them just the African American lady that worked the back today , you don’t like your job then quit , don’t give me

Atmosphere: 1

Food: 2

Service: 1

karen anderson

Needs upgrade.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fries

Brian McGavin

Person at counter ignored me for several minutes. Wasn’t doing much else except screwing around. Guess it would have been too much trouble to take my order. Or maybe they don’t serve elderly white people. Went to Whatburger.

Atmosphere: 1

Service: 1

Theo Bryant

Food is not edible here. Soggy buns, soggy onions, soggy lettuce, and soggy tomatoes. You know how long it takes for onions to get soggy?! And they still serve what they should be throwing away. This is the standard at this location. Without a doubt should be shut down.

Atmosphere: 1

Food: 1

Service: 1

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