Chuck E. Cheese

9820 Atlantic Blvd, Jacksonville
(904) 724-8988

Recent Reviews

Larryn Motes

Did a party here for my little brother, the prices were great, the facility was clean, and Tiffany and Gabe went above and beyond!! The best customer service I’ve had in a long time ? ? ?

brian salyer

Workers rotated at the entrance/exit. Male worker was not paying very close attention. Spent most of his time in his phone or at the counter. Had to run to the exit more than once when a group was leaving.

Atmosphere: 3

Margaret Gregory

On March 24, 2024, I visited the Atlantic Beach location to celebrate my niece's special day. The establishment was clean, and all of the employees were friendly, hard working, and engaging with the patrons. I would like to give special thanks to Christian, Tiffany, Sase, Liz, and Marley, who kept the smiles coming!! Great customer service! I will definitely return. Thank you to Ms. Gloria, who made her outfit and Ms. Monica, who baked her cake to "literally," match her outfit. ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Appetizer Sampler and Half and Half Pizza

Melissa Wilson

Update ? I came again. They were paying attention to the security issue. You should continue this way. The toilets were clean and the environment was clean. It's nice to see it this way. I give 5 stars. I'm definitely being fair.There was a security problem when we went on Sunday evening. We waited at the door while we entered. At that time, there were people who took two children and went out. no one looked at them. They do not provide the safe number that is required when entering, so please do not trust these places and do not leave your child with you. When we went out, no one looked at our number. It's a fun place and the toilets are clean.

Atmosphere: 5

Service: 1

Mollie S.

We went there for my goddaughter's birthday, and it was a disaster. There was not communication even with a general manager. There are good games for toddler to teenagers. They need to be more clear on the party packages. Food is OK.

Wurkhill

It feels randown but what Chuck E cheese isn't? Guy at the front door walked out to the parking lot to greet us. Prizes were really lacking though and we really liked the sections being split off for kids games and grown

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Make It a Stuffed Crust for Only 2

Thomas York

Very nice time

R Con

Food prices are very high for the

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: Medium Build Your Own

Barbara Dykes

3-3-24 Chuck e cheese onAtlantic blv.Jax.fla. the staff was very welcoming and, patient while we orderd. We received hot &fresh pizza and wings . Chuck e. Was GREAT with all the kids .We had a great time. .

Atmosphere: 5

Food: 5

Katherine Berry

We came here for a friend's birthday party. The staff was AMAZING, very polite, helpful and great to the kiddos. I can't give this 5 stars though as most of the games/rides were out of order and not listed as such. The right side of the play area was so much hotter than the left, I'm not sure if it was because of the amount of people on that side or ac issue. All in all I recommend going for the staff friendliness alone!Kid-friendliness: The staff was AMAZING

Atmosphere: 4

Food: 3

Service: 5

karen anderson

Wonderful day. Food, games, and prizes!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Personal Pizza, Personal Build Your Own

Dina Arguinzoni

This place is perfect for children. I lovebhow they stamp everyone in ur party making our children safe and protected. The host is very in tunwith his duties and professional. The food is pretty good and affordable ?

Atmosphere: 5

Food: 5

Service: 5

Ingrid Roberson

It was not organized at

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Personal Pizza

Disney's Michael Townes Clubhouse

On May 19th Of Last Year I gave Chuck E Cheese A

Atmosphere: 5

Food: 5

Service: 5

Keira Cross

Comparing it to going to chuck e cheese at h end of the pandemic to now it has improved its service and the food is back to good quality. Restaurant was segmented to the left small kids games with adult supervision and to the right bigger games such as skee ball and taller games were had. We went in the beginning of February to celebrate my nephews birthday and we had such a good time, haven't played those games in years ad earned 500 or so points by myself on my card. ONLY complaint I have is it should be cheaper to buy more time on your card so it encourages you to stay longer . ALSO not sure if it was a employee on break or custumer but did not appreciate two people in the womens restroom trying to film tiktoks by the sink .Free refills for the soda were tasty ans pizza was nice and toasted and I'm usually a texture eater so that's saying something NOTE: Chuck e walks around with an employee and plays gamesas took pictures with kids and played games it was so cuteKid-friendliness: Kids loved when chuck came out to visit ,high fivr, and play games and take photos . Security was doing their job making sure every parent or party member all left or entered with the same invisible ink stamp and were niceWheelchair accessibility: Kind of crowded, space between games would almost be impossible to navigate in a chair especially during peak hours , slight curb outside leading into the place. You would be able once in to navigate to the tables and soda machines easy enough as that's the most open space by the counters and restrooms which has one handicap stall . (Restroom was generally clean from what I saw of it )

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boneless Wings, Supreme Pizza, A Topping to Your Large Pizza for 2

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