Dunkin'

5555 Roosevelt Blvd, Jacksonville
(904) 384-1284

Recent Reviews

Rev . Michael Vargas

Charlie Cold

Food: 5

Service: 5

_. Stokeley

Idk if they are not cleaning whatever warmer or oven they put the croissant and the bagels minis in but everything tastes the same even my hash browns, it all tastes like a dirty

Atmosphere: 4

Food: 1

Service: 4

John Wilson

Worst customer service I ever received from two young girls with

Atmosphere: 1

Food: 4

Service: 1

Syed Hunain

This place and staff is amazing. Coffee is always perfect.

Atmosphere: 5

Food: 5

Service: 5

Michael Monka

People who work here are terrible at their job. I thought it was requirement to be able to read, if they can they are purposely getting the orders wrong. I been here three times in a row and they got my size of the coffee wrong, missing one of the things I added too it. The donuts are cold. Do not go here. You are better off going to an actual coffee shop or making your own.

Atmosphere: 1

Food: 1

Service: 1

Bryan B.

What has happened to Dunkin Donuts? Serving cold coffee like tap beer. Had a cold decaf...tasted horrible ?.

Atmosphere: 2

Food: 1

Service: 3

Teresa Person

The employees were so

Atmosphere: 5

Food: 5

Service: 5

Luis Rojas

Great food great service ? ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Donuts

Victoria Samec

NO EYE IN TEAM YOU GUYS. GRACIAS 4 THE COFFEE COFFEE COFFEE.

Atmosphere: 5

Food: 5

Service: 5

Jeanie S.

Ordered a bagel with cream cheese, don't think it's fair to pay for cream cheese and not have it. Very disappointed. This location was my go to but not sure what's going on.

Port Nugent

I know Florida ain't in a drought, so please explain to me why an ice water has an additional charge. Your competitors provide it for free. Do better.

Atmosphere: 3

Food: 2

Service: 2

Dana Lynn Baird

While waiting for my coffee that took for ever I asked for a cup of water and they want me to pay .27 cent for TAP WATER!!! And she said cash only … shame on them.

Atmosphere: 1

Food: 1

Service: 1

Luis Castillo

RACHEL, VIOLET AND ALLYSSA...These girls went above and beyond with customer service... Fast and super friendly... My order was done within 3 minutes.... Keep ROCKING GIRLS... GREAT JOB....

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Jimmy Toal

Extremely poor service! They messed my family’s order up and gave me the wrong donuts, and said they could not refund me because I touched the donut. I wasn’t asking them to put the donuts back in the display case!! I only wanted the actual donuts that I ordered. She insisted that I had to pay for the donuts that I wanted, even though I already paid for the ones that I didn’t want. I went ahead and paid additional money because I had my family with me. The donuts were ice cold and really is a very poor representation of the Dunkin Donuts company that I grew up with.Maybe if she took the nose ring with a hoop off, and cared about her job, she would understand what quality customer service is.

Atmosphere: 1

Food: 1

Service: 1

Christa Whitten

This Dunkin is very well run (drive through and dine in). I've never had an issue or a long wait!

Atmosphere: 5

Food: 5

Service: 5

Load More