Jimmy John's

7159 Philips Hwy Ste. 1, Jacksonville
(904) 400-6199

Recent Reviews

Robert Kanjian

Beach club is the best. The pasta salad is delicious.

Atmosphere: 3

Food: 5

Service: 5

Rob H

Very unsatisfactory and probably one of the worst Jimmy Johns I have been to in a long whileI am the sort of person that hates having to eat fast food or "out". When I do I try to go somewhere with quality fresh, healthy, and tasty food. For this reason I often go to Jimmy Johns.[FOOD]- BREAD: I love Jimmy Johns bread. It's Super fresh, soft and tasty. Unfortunately this restaurants bread was hard, stale, and pretty flavorless. See the video you can hear how hard the bread is as I knock it with my knuckles. Additionally it was really small/thin (see image)- ROAST BEEF: The second reason I love Jimmy Johns. The beef is usually good quality cooked to a slightly rare perfection. The roast beef I got was a bit old looking and overcooked brown (see images).- LETTUCE: Wilted and soggy not crisp and freshly cut.- PEPPER and SALT: The sandwich was overpowered with pepper and salt fully taking over the taste of the sandwich.[SERVICE]No frills here. The part that upset me the most is she took my order and then never asked how I wanted my sandwich. She just took my money then went behind the WALL to make my sandwich. That's right a wall, I could not even see my sandwich being made. By the time the finished product was completed my sandwich was made completely their way (full of Mayo instead of mustard). I would have at least liked to pick the sauce and condiments.[OVERALL]Overall I would have preferred a sandwich at Subway....and that's saying something. The main reason we pay more for Jimmy Johns is the quality of the ingredients, take that away and you may as well go to subway. Don't blame all Jimmy Johns by the quality of this store.

Atmosphere: 3

Food: 2

Service: 2

Carol S.

This is my favorite JJ's. Easy drive thru, friendly staff and always willing to make it right. I ordered a sub and it was the wrong size. The gentleman was very nice and made it right. I will always go to this location even if a few miles out of my way.

OhMyTampa Florida Plug

Told them I wasn't everything on the sub, this was my first time not receiving vinegar and seasonings. Like everything means everything... literally crazy bad service/ comprehension in

Food: 1

Emilee Sprenger

Just had the nicest man make my food. I went through the drive-through and in this world and time we are in it is so refreshing to have someone so nice and pleasant. Thank you for that!

Atmosphere: 5

Food: 5

Service: 5

Charlie Chaplin

I went into this location one day when there were literally no other customers, but I guess I caught the store manager, Mikhael, on her worse day, because she was absolutely rude and disrespectful. She put took ingredients off my sub after slathering mayo all over the bread and put them back in containers and then reused them. She uncooked bacon on my sub, she threw my sub on the counter. I emailed guest relations about this experience and I haven't heard anything back, so it looks like she got away with being gross. Usually, good businesses would want to rectify negative experiences customers have, but I guess Jimmy John's isn't one of them. I will never dine at this location ever again, but she'll probably be happy about that and continue to be rude to customers. She's probably rude to her employees too which is why they all look so disgruntled every time you go in to eat.

Atmosphere: 1

Food: 1

Service: 1

christopher mckenzie

I came here for lunch and I've never seen a slower Jimmy John's in my life. When I pulled up there was a guy online it took him 5 minutes and he had already been here when I pulled up 5 minutes to get his order the next guideline it took 10 minutes I'm still in line with someone in front of me and I ordered 5 minutes ago. Still just sitting here. I'll never ever come back here on my lunch hour again,15 minutes I've been sitting here in line already

Chip Edwards

Love Jimmy John's - quick service and tasty sandwich.

Food: 5

Service: 5

Ruth Farrell

Food was delivered almost an hour after

Food: 3

Service: 1

Gary Moss

I the Tai chicken sandwich was goodFresh bread nice young man waited on

Atmosphere: 3

Food: 4

Service: 5

Ashley Alvarez-Villa

Order at least twice a week from here for lunch. Every sub is perfect. They actually read what you want and don't want on it.

Food: 5

Service: 5

Masdbo

Just went to the drive thru, no other vehicles in line. Was asked to wait and look over the menu. Several minutes later, we went to Wataburger. So much for freaky fast. As we past the window, could see workers in there talking, maybe they were having a meeting.

Service: 1

Amber Crocker

Took my son here for the first time today and we walk in and not even one hello. We go and order and the girl taking the order was not kind at all. The food over all was not good ,the bread was not fresh and my son didn't like it and he likes everything.

Atmosphere: 1

Food: 2

Service: 1

mitchell mccormack

Meats ok but $9 for a little John chips n drink. It's not bad but ....I'll return

Erika Costley

I just ordered a group order and even though my credit card was charged they say they did not receive my order. But my co-worker received her delivery. SMH. Now I have to call my credit card company and waste more of my time because of them.

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