McDonald's

10420 Philips Hwy, Jacksonville
(904) 268-4047

Recent Reviews

Rodrigo Simon

First off where to begin . The employees are all very nice . The nuggets and the spicy chicken sandwich are very good . The Fries weren't even fresh they were mushy . And the manager omg she has an attitude she treats her workers very poorly like she doesn't care about them . She yells at customers like that is not how you treat customers. I work at Chik Fil a and one important thing about the restaurant business is that customers are always first no matter what . The manager needs to be fired immediately for how she treats the customers and her employees

Atmosphere: 5

Food: 4

Service: 1

Alex Miller

Employees didn’t know how to handle orders from late at night, I ordered and they turned me away. Learn how to do your job

Atmosphere: 1

Food: 1

Service: 1

Fabian Wagner

Fastest I've ever got food from McDonald's - order was accurate and super fresh. So surprised I had to rate it 5 stars

Atmosphere: 5

Food: 5

Service: 5

Charlie Taylor

Your employees are letting cars sit in the drive through for 10 minutes without talking to anyone and when you go in to pick up your mobile order they tell you to go wait in the drive through. No customers inside… 7 cars in drive through line. Cashier at the end of the drive through was on a FaceTime call

Atmosphere: 1

Food: 3

Service: 1

C Duncan

Great service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcmuffin

Laura Enmon

I usually use this location.However The last 2 times I have gone in to this location. I get ignored even when I speak to the employee. Just try to get my order done. I'm, I will never return because of the service. I Never ordered Since I was ignored and I had to go to another location, which was 6 miles away.

Atmosphere: 1

Service: 1

Sheldon Mizell

Order taker was in a rush to take my orderMessed up order and they wouldn’t fix itTerrible and lazy customer service

Atmosphere: 1

Food: 1

Service: 1

Melissa Tronoski

Wow, I'm impressed. I just left McDonald's on jtb and phillips hwy. I ordered a ?, ? and ? mcgriddle. It was HOTT, the pancake was crispy (so good!!) Perfect amount of bacon and egg. I dont know what they r doing different from other mcdonalds but every mcdonalds should follow their lead! U guys are the best!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mcgriddles

Ibrahim Inan

They close the lobby at 8:30? Even though it’s posted 11pm?Everyone is doing what they want nowadays. Excellent ????

Atmosphere: 1

Service: 1

Shannol Carrillo

One of the best McDonald's I ever ate at everything was delicious and the service was wonderful.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Chicken Mcnuggets, Fish Fillet Sandwich

Jerwin Cayonte

I know not to expect much of McDonald’s drive through service but this location probably the worst service there is. They have the laziest crew, incompetent and rude. Like I’m buying food in a gang land. Avoid this one! Thank me later!

Atmosphere: 1

Food: 1

Service: 1

John Running Wolf

Used drive thru as norm. Coffee made fresh, fries hot and freshly made, purchased chicken nuggets for roommate.

Food: 5

Service: 5

Jeph

Walked in hoping to eat my food in peace. 2 problems: annoying, loud music playing and it was ice cold inside on a not-so-hot day. Fries were barely cooked. Is itreally that difficult to hire people to do the job right? Don't you want customers to have a good dining experience?

Atmosphere: 1

Food: 2

Service: 2

Michael Benton

Took 40 minutes to get order. Employs we’re talking on cell phones in the

Atmosphere: 1

Food: 1

Service: 1

Tina B

Drive thru staff was very friendly! Service was quick and food was fresh and

Atmosphere: 3

Food: 4

Service: 5

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