Order on the app and had multiple items left out of my order. When i called and asked about what i could do about, i was told to “figure it out by myself and the couldn’t do anything about it”. This was hung up on by the person working
Atmosphere: 1
Food: 1
Service: 1
Henry Aquino Roldan
Bad service in all aspects
Shania Johnson
very bad and nasty customer service forgot to put my drunk in the bag per my delivery person treated him rudely because he asked for my drink they forgot to put in my bag that i paid for wouldn’t recommend going here try another location
Atmosphere: 1
Food: 1
Service: 1
Andrew Diaz
Good customer service. But the food was cold.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Hamburger, Fries
King jacob
My ? was dripping the red paint from the box all over my hands and when I tried to tell the manger about it so they could change them out she tried to give me another one now I have red on my hands and clothes.
Atmosphere: 2
Food: 3
Service: 1
STORM TRUPA
Fresh, but took a
Food: 4
Service: 5
Recommended dishes: Fries
Jane Lugan
Prices are much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Fries
sharon holman
Storensays lobby open till 11 pm. Came at 1030 it's closed. They said they didn't get my order and they don't have much food because they are closing....rude at that!
Atmosphere: 1
Food: 3
Service: 1
Maya Glover
Worst experience I have ever had at any other McDonalds and that says a lot because most McDonald’s have bad customer service. This one was the worst of all. My husband, kids and I came to just get a few mcchicken bundles and my husband got a free mc chicken with his Rewards. When we ordered at the window we check the screen and everything was correct. The drive through Lady said our order was $27. Okay we paid we went to the other window and got our food. We notice that half of our order wasn’t in the bag. We told the, idk, manager or whoever that we were missing something’s. She immediately starts arguing with us that they gave us everything on the receipt. First how did she exactly already know that without checking the receipt? so we let her know what we ordered and she wasn’t trying to hear anything but kept telling us what was on the receipt and that it’s not that serious. We see on the receipt that the order wasn’t right and was only charged $20 when she told us $27. She was Extremely unprofessional. It’s was back and forth for about 10 mins and at the end she said she will give us a fry even though we were missing about 3 items. I will never come back!
Atmosphere: 1
Food: 1
Service: 1
Sophia DaSilva
I know it's a McDonald's but they didn't even greet me.
I love how most all McDonalds locations have reduced the size of their menu items while keeping prices at their highest. Hamburgers are not hamburgers anymore. They are the size of a small cracker. You should re-brand these products as the "Mc No Value Menu".
Mandilyn Kellam
I took my daughter to go get a happy meal 1/3/24 and the young lady taking our order over the speaker yawned over the speaker loudly during our order. Then as I was paying her at the window she was scrolling on her phone watching a video. I’m not sure when it became okay to be on your phone during customer service. I saw it happen at Claire’s the same day, two girls working were on their phones. Am I crazy or is customer service just getting worse.
Food: 3
Service: 1
Patricia Velasquez
The customer service was wonderful, usually in these restaurants they look down on you... But this one in particular had very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Kiki's Closet Florida
Most miserable mcdonalds ever that asks for 24 cents for a sauce. Unbelievable.
Order on the app and had multiple items left out of my order. When i called and asked about what i could do about, i was told to “figure it out by myself and the couldn’t do anything about it”. This was hung up on by the person working
Atmosphere: 1
Food: 1
Service: 1
Bad service in all aspects
very bad and nasty customer service forgot to put my drunk in the bag per my delivery person treated him rudely because he asked for my drink they forgot to put in my bag that i paid for wouldn’t recommend going here try another location
Atmosphere: 1
Food: 1
Service: 1
Good customer service. But the food was cold.
Atmosphere: 3
Food: 2
Service: 5
Recommended dishes: Hamburger, Fries
My ? was dripping the red paint from the box all over my hands and when I tried to tell the manger about it so they could change them out she tried to give me another one now I have red on my hands and clothes.
Atmosphere: 2
Food: 3
Service: 1
Fresh, but took a
Food: 4
Service: 5
Recommended dishes: Fries
Prices are much
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Fries
Storensays lobby open till 11 pm. Came at 1030 it's closed. They said they didn't get my order and they don't have much food because they are closing....rude at that!
Atmosphere: 1
Food: 3
Service: 1
Worst experience I have ever had at any other McDonalds and that says a lot because most McDonald’s have bad customer service. This one was the worst of all. My husband, kids and I came to just get a few mcchicken bundles and my husband got a free mc chicken with his Rewards. When we ordered at the window we check the screen and everything was correct. The drive through Lady said our order was $27. Okay we paid we went to the other window and got our food. We notice that half of our order wasn’t in the bag. We told the, idk, manager or whoever that we were missing something’s. She immediately starts arguing with us that they gave us everything on the receipt. First how did she exactly already know that without checking the receipt? so we let her know what we ordered and she wasn’t trying to hear anything but kept telling us what was on the receipt and that it’s not that serious. We see on the receipt that the order wasn’t right and was only charged $20 when she told us $27. She was Extremely unprofessional. It’s was back and forth for about 10 mins and at the end she said she will give us a fry even though we were missing about 3 items. I will never come back!
Atmosphere: 1
Food: 1
Service: 1
I know it's a McDonald's but they didn't even greet me.
Atmosphere: 1
Food: 3
Service: 2
Restaurantji Recommends
Always
Atmosphere: 4
Food: 4
Service: 4
I love how most all McDonalds locations have reduced the size of their menu items while keeping prices at their highest. Hamburgers are not hamburgers anymore. They are the size of a small cracker. You should re-brand these products as the "Mc No Value Menu".
I took my daughter to go get a happy meal 1/3/24 and the young lady taking our order over the speaker yawned over the speaker loudly during our order. Then as I was paying her at the window she was scrolling on her phone watching a video. I’m not sure when it became okay to be on your phone during customer service. I saw it happen at Claire’s the same day, two girls working were on their phones. Am I crazy or is customer service just getting worse.
Food: 3
Service: 1
The customer service was wonderful, usually in these restaurants they look down on you... But this one in particular had very good customer service.
Atmosphere: 5
Food: 5
Service: 5
Most miserable mcdonalds ever that asks for 24 cents for a sauce. Unbelievable.
Atmosphere: 1
Food: 1
Service: 1