Steak 'n Shake

9431 Philips Hwy, Jacksonville
(904) 519-9913

Recent Reviews

Jazzlyn K.

This was a very disappointing experience. The food was phenomenal so I had to give it the 5 stars it deserves. The self checkout process sucked, all of the stations were dirty. The system was not user friendly and it was so strange with almost no human interaction.Get food in the drive through and go homeParking: Great space to park.

Atmosphere: 1

Food: 5

Service: 2

Recommended dishes: Bacon Cheddar Burger, French Fries, Oreo

Kara Weisel

I wouldn't recommend coming here because when we went through the machine there was a difficulty and the workers took 30 mins to bring food and they had ear buds in which was very difficult when we needed assistance the food wasn't the correct order many of the orders were wrong they kept giving us the wrong food oder because it was others people food. Please do not come here.

Atmosphere: 1

Food: 2

Service: 1

Elizabeth Knight - Hart

Best Burgers, Fries, and Shakes!!!

Atmosphere: 5

Food: 5

Service: 5

Dee Jackson

Steak n Shake has been one of my favorite restaurants for over two decades. I can honestly say I have never had a bad meal from here. Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Patty Melt, Hamburger, Chili, Salad, Fries, Chili Mac

Troy McGee

Cannot beat the shakes. The line took just a bit of time, but it was worth the wait.

Atmosphere: 5

Food: 5

Service: 5

Nigel Eldridge

Dirty store, and very slow. I'll use other locations going forward.

Atmosphere: 2

Food: 4

Service: 1

TheRotundx

Ordered $60 worth of food and every single item but 1 was either wrong or missing ?The food that was delivered was cold too the point that the cheese on the chili was congealed. Tried calling and no answer 2 days in a row. Left feedback through app with no response.Live and learn. Never again.

Food: 1

Service: 1

Alexis Beaton

Tyla has the best customer service!!!!!! Thank you for a great experience!!!!!!

Atmosphere: 5

Food: 5

Service: 5

Martina S

Kent does a great

Atmosphere: 5

Food: 5

Service: 5

Richard Yannacone (Siggy Fraud)

First time ever. And it was

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger, Fries

Nan Chambers

I liked having table service before.

Atmosphere: 4

Food: 5

Service: 4

Lynnea B.

I recently ate at Steak and Shake and had a truly delightful experience. The highlight of the meal was undoubtedly the juicy patty, which practically melted in my mouth with each bite. The bread was perfectly toasted, adding a delicious crunch to each bite. And let's not forget about the fries - thin and crispy, they were the ideal accompaniment to the main dish. Overall, it was a thoroughly enjoyable meal, and I would highly recommend Steak and Shake to anyone looking for a tasty and satisfying dining experience.

edward rooke

Love stopping here ,quick and friendly and the Frisco Melt is the best. Also the fries are the greatest.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Frisco Melt

John Eisenberg

It’s steak and shake. Fast, cheap, and solid food every time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Frisco Melt

Ray Maudlin

Visited restaurant late in the evening. Cooked my order perfectly and quickly.

Atmosphere: 5

Food: 5

Service: 5

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