Sushi House & Grill

13820 Old St Augustine Rd #145, Jacksonville
(904) 260-8399

Recent Reviews

Kara Concepcion

This is the best sushi Jacksonville!! My husband and I absolutely love the Golden Dragon and Batman Bomb, everything is always fresh, super delicious and prepared very beautifully!

Atmosphere: 5

Food: 5

Service: 5

diana Lynn

The price on the menu was not the price charged in the computer. I explained the menu price is advertised and it was illegal to charge more than advertised. I refuse to patron an establishment that hopes you don't notice the extra charges. I wonder how many loyal customers were ripped off. The lady pretended it was no big deal. Refused to refund the over charge and just acted like it was okay. Actually it is illegal and even though the food and service were good they clearly rip off customers who are oblivious to these elevated prices with no transparency. Shame on you. The owners response is absurd. I showed the lady at the counter the menu price and the receipt. 100% charged more than the menu. She stated paper menu wasn't updated to match computer. NOTHING MALICIOUS AND I STAND BY MY REVIEW. THE OWNER IS MAD THEY GOT CAUGHT. SHAME ON YOU. The paper menu she gave me stated 10.95 and I was charged 11.95. Showed this to your employee. Your employee acknowledged the diggerence and attempted an excuse but did not refund. The owner should walk up to the counter and look for himself at the menu at the desk handed to customers. The owner should speak to the lady at the counter. Don't attack me FOR telling the TRUTH. Hey owner you can change the website prices at anytime. Your computer register prices can be changed anytime but guess what...the menu you hand me in store had better match my receipt. Its a Shady practice that there are three different prices for the exact same item depending on website..menu in store..or cash register.. get it together and make sure your prices across the board are the same for the exact same item.

Atmosphere: 1

Food: 1

Service: 1

Cody Rastrelli

Great food and atmosphere. Service is also great. Will be back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roll

Robert Leon

I never gives reviews but I had to. The sushi here is Delicious!!

Liliam Sagastume

It’s always great! Great food and always great service! One of our favorite places to come for a calm date night!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miso Soup, Salad

Anirudh Sharma

I’ve pretty much become a regular at this wonderful sushi spot. The staff is extremely friendly and the sushi is always fresh and delicious.

Atmosphere: 5

Food: 5

Service: 5

Steve Hall

This is now our favorite sushi place..

Atmosphere: 5

Food: 5

Service: 5

Lorrin Edwards

Ordered delivery from Sushi House and Grill. The food was very fresh, impressive, well made, fantastic flavors. I highly recommend this place. Very satisfying.

Food: 5

Service: 5

Recommended dishes: Sushi Rolls

Rebecca Rios

Fresh food. Friendly and fast service. Great prices. This is our go-to place.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Clear Soup

Molly Hicks

Home feel. Everyone is pleasant and food is delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miso Soup, 3 Sushi Roll Lunch

Murat Bairakov

Very slow service. I waited half an hour for my order in an empty store.

Service: 1

Juanita Baldwin

We ordered takeout online fairly close to closing time. It was ready quickly and the restaurant staff (owners?) were extremely friendly and helpful.The portions were generous and the sushi was fresh and delicious. They even added a roll we didn't order because of our bill amount. The tempura was literally the best I've ever eaten - super crunchy but light.If I lived in the area, Sushi House would be my new go-to spot!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Miso Soup, Salad, Roll, California Roll, Sushi Rolls, Tuna Roll, Dynamite

RODNEY SHARP

I used to come here on a weekly basis. Then they sold. There is an absolute difference from the previous owner to now. Beware!

Atmosphere: 1

Food: 1

Service: 1

Mike Bador

I had a really great experience in this restaurant.First, they brought me an appetizer to test which I had not ordered and it was delicious.Even at the end they brought desert, which was just fruit but again that was a nice gesture.The main meal was huge, I had the hibachy shrimp and chicken and it was a humongous portion

Atmosphere: 5

Food: 5

Service: 5

Sean Roe

An unexpected gem that we've enjoyed sushi at several times.

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