Taco Bell

4495 Roosevelt Blvd, Jacksonville
(904) 388-9341

Recent Reviews

Kendal Walker

Very upset I wanted food and the google hours said 12AM for closing and my husband went by tag 11PM and the whole parking lot was empty!! Update your hours. Lost a hungry customer!

Robin Stroud Sr.

They almost always get my order wrong.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Nachos

laciethepanda

Everyone has bad days, so much stuffed into the bag it broke and dumped dinner all over my hotel walkway going in.....

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Mexican Pizza

Corlena James1

Let me first state I was only picking up a meal for a family member as I don't usually dine at Taco Bell. I ordered them a certain combo meal (that totalled nearly $10) in the drive-thru line, but when I received it, an entree item was clearly missing from the bag. So, I politely asked the cashier at the window about the order & I was told that's how the meal came, but that still didn't feel right. So, I pulled around the building & pulled the meal up on the TB website & realized it should've included 3 entree items, chip with nacho cheese & a drink.So, there was in fact, an entree item missing, plus the nacho cheese had seeped out of its container due to improper closure and covered some of the other items in the bag. I went inside & told a cashier at the register about the missing item & she politely offered to remake the meal in exchange for the incomplete one I came in with. What should've been an easy fix resulted in me being accused of stealing food and that's where my issue began. Because once the young cashier politely approached the middle-aged woman who was making orders in back, the older woman got very LOUD & defensive, immediately accusing ME of eating the missing item within the few minutes it took me to leave their drive-thru line & appear at their counter in the lobby."THEY ATE IT! THEY ATE IT & NOW THEY BACK FUH FREE FOOD, BECAUSE I SHOLE REMEMBER MAKIN' IT," she bellowed while gesturing her gloved hand. Then, a few seconds later, when she was informed that I'd already inquired about the missing item before leaving the drive-thru window, she says, "Well, maybe I DID forget to add it to the bag," in a slightly quieter voice.I was ticked at this point & I just wanted to leave but it wasn't my food I was waiting for. A minute later, I'm finally handed the missing item (not a remade order) by the same cantankerous woman who'd openly implied I'd stolen food & though I accepted it, I was FULLY regretting not requesting a refund, & offering to get something more substantial for my family member with that $10 bucks. I left that circus with the nacho cheese-covered combo bag, knowing I'd never return.

Atmosphere: 1

Food: 1

Service: 1

Wendy Frailey

Very busy but Manger so polite she needs a raise she was like having to nearly do all the

Atmosphere: 5

Food: 5

Service: 5

Samanta Swindle

Girl who took my order in the drive through was rude. I ordered 2 chalupas and they were so soggy the bottom of bag was ripping.

Food: 1

Service: 1

Diablo

Extremely upset ordered two fiesta potatoes without sour cream and they put sour cream on it. Ordered the new loaded nachos that cost five dollars and instead got a nacho Bell grande and charged me $12. Also ordered two things of chips and cheese, which I did not receive had to go back in and they still gave me the nacho Bell grande. Manager was rude as hell about the mistake. I will not be returning to this Taco Bell.

justin young

Trash people. Garbage service. Doors unlocked and open. Sign says lobby open til 10. Walk in before 10 get told they close at 9.

Atmosphere: 1

Service: 1

Michelle McMillian

My food was prepared hot and fresh ?

Atmosphere: 5

Food: 5

Service: 5

Alexander Sanchez

DENZEL IS THE MAN!!!!!

Atmosphere: 5

Food: 5

Service: 5

Noel Lovell-Moore

This is a KFC/ Taco Bell. We had quick and polite service with an accurate order.

Atmosphere: 5

Food: 5

Service: 5

Ray Bernal

I paid nearly $15 for 3 chicken soft Supreme tacos. I managed a taco bell long ago and I am still very familiar with the what the portions should weight. You pay an extra $1.50 when you sub chicken instead of beef and you are supposed to get 1.5 oz of chicken. As you can tell there is absolutely no way that this is 1.5 oz of chicken, literally 2 small pieces in each taco!!. You take a bite of pure sour cream and it was disgusting! Tried going back in, but I only get 30 min break and there was no way I would get any help in that little time. Had to make one taco out of all three and still was not 1.5 oz of chicken but atleast I could somewhat taste it. Extremely disappointed!

Atmosphere: 2

Food: 1

Service: 2

Mitchell Johnston

If you ever wanted to feel like your wasting your life away, order yourself a couple tacos and let this place sort out the rest. Wow.

Atmosphere: 3

Food: 3

Service: 1

Kellie Freeman

My crunch wrap quite literally has no meat. It is just veggies wrapped in a tortilla ?

Ronald hindman

I do not understand why I have to pay so much and have to mix my own taco.

Atmosphere: 4

Food: 1

Service: 1

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