Tropical Smoothie Cafe

10111 San Jose Blvd, Jacksonville
(904) 880-5161

Recent Reviews

Noel Guerra

Will never go back to this location. Run by a bunch of kids who have no idea what they are doing. The wait for a smoothie was 20 mins when there was one other person in the store. Ridiculous.

Atmosphere: 1

Food: 1

Service: 1

carolyn jones

Friendly , clean , fast and Delicious !

Kwizzy Gaming

I ordered smoothie online and got there and they were shut down why day your open online now I'm out my money and have no way of getting it back until they reopen who knows when that will be

Atmosphere: 1

Food: 1

Service: 1

Zachary Meador

Love the smoothies and the fresh lite feel after enjoying one

Katie Wood

My favorite place ?

Atmosphere: 5

Food: 5

Service: 5

Erik Eulenstein

Great food and smoothies.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thai Chicken Wrap

Elizabeth

Best smoothie I’ve had in a while. Great customer service as well! An employee named Leann made my smoothie & was super sweet & helpful with add-in recommendations. She even made sure I left with napkins when I decided to take my smoothie to go at the last minute and I’m glad she offered me some because halfway home I got rear ended on the highway & my smoothie flew and smacked against my windshield. I will definitely be returning but will most likely finish my smoothie there next time & maybe even try one of the wraps she recommended.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mocha Madness

Ashley Gomez

overall terrible experience. not sure why you can’t tell by the terrible reviews but the girl basically running the place (wouldn’t give me her name) i think it’s Leann i tried to see it and remember as i could, you could just tell she didn’t wanna be there she was all on her phone. wasn’t being sanitary while touching the fruits etc. then she made me the wrong smoothie and got upset at me that i wanted her to fix it. very watered down the second time so i just took it and left. this tropical smoothie used to be great a couple months ago but it’s really gone downhill. i hope they get new management soon.

Atmosphere: 1

Food: 1

Service: 1

Sharon Peavey

Please excuse some of these false reviews. They are coming from previous employees & their friends. These previous employees were terminated & cannot move on.Leann is a fantastic employee that does her job & never causes any problems. She’s pleasant to the guests & the staff.

Atmosphere: 5

Food: 5

Service: 5

Madeline Delgado

If I could I would leave a ZERO STAR review! ? This lady named lean that works there was being so rude to all the customers, she looked like she was on drugs, she looked so high and has NO PATIENCE! She just so disgusting and disrespectful. This employee needs to be fired immediately!!!! ???

Atmosphere: 1

Service: 1

lyllieana cole

I use to love tropical smoothie it’s not the same, the food the service the cleanliness of the store, it’s all just gone downhill. I’m not sure if there’s a plumbing issue or what but this place smells!! Like a rotten mildew smell, i could never order any food from here. Last time I was in I ordered a smoothie and the lady behind the counter had the worse attitude, I believe her name was Leann, she was acting so miserable because she had to do her job. The whole time I was there she was just talking bad about other employees, being extremely unprofessional. When I got my smooth it was very much watered down, seems like she’s more worried about other people instead of doing her job. I won’t be returning

Atmosphere: 1

Food: 1

Service: 1

Ray Maudlin

This store has made errors many times when creating my topical smoothies. Many times.

Atmosphere: 5

Food: 3

Service: 5

Anna Creswell

This place has went completely down hill since certain people left , the service the “managers “ the food looks old everytime I order something it’s all together terrible . I hope this place gets the help they need soon . Employee lean was very rude and stood on her phone in front of me instead of taking my order .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sunrise Sunset

Jessica POWELL

How do you have a business that says you close at 9pm and when I walk in at 8:50 the girl gets an attitude with me that they’re closed already!!!???? Ppl these days don’t understand the importance of customer service…

Atmosphere: 1

Food: 4

Service: 1

Kayson Rickerson

Gil,tanner,crystal were very nice and cooperative while I had trouble thinking what I want food was amazing highly

Atmosphere: 5

Food: 5

Service: 5

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