Wingstop

2771 Monument Rd, Jacksonville
(904) 512-7383

Recent Reviews

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Rocklyn Gatta

The large cheese sauce is a complete rip off, you see people in videos with the sauce in soup containers, spent almost 6 for ... 4 of those individual cups. Never again, Wingstop.

Shevonica Howell

I love the $15 ... two can eat meal!!! I purchased two of those meals so my four students had more than enough. ?

By the way, the cooks did an AWESOME job with cooking the wings! The wings were cooked to order and the order was prepared by the time we got there for pick up.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seasoned Fries, Glazed & Blazed Traditional Wings, Buffalo Boneless Wings

Shane Evans

Rudeness
Hope the wings are decent but service sucks. But what’s new since Covid. Lazy ass democrats don’t want to work. Phone ringing off the hook they all just ignore it.

Atmosphere: 1

Service: 1

Vivian Salaam

All these workers besides the female were very rude and didn’t suffice anything i asked. I simply asked for an update or an estimated time on when my order was gonna be complete and was ignored by both male workers.

Atmosphere: 3

Food: 5

Service: 1

Yevgeniy Lukomskiy

Probably the worst lunch I've had in a very very long time.
Extremely overpriced for the quality you get. I had boneless chicken wings and could not finish even half the portion.
Fries are the worst. Way overcooked and had burned flavor.
McD across the parking lot is better.

Atmosphere: 3

Food: 1

Service: 4

Hector Hernandez

Everything was great aside from them telling me I was wrong...I asked for hot lemon pepper and they gave me regular lemon pepper so I went inside told them they gave me the wrong lemon pepper they kept telling that It was hot lemon pepper...which I show them the wings but they still didn't believe me so I just went somewhere else. But the wings was good just wish I would've got what I ordered.

Atmosphere: 3

Food: 5

Service: 3

Robbie Martindale

Today, my teenage son and I embarked on a journey to satisfy our hunger, and Wingstop did not disappoint. Placing our order was a breeze, confirmed swiftly via email. The anticipation built up during the short 15-minute wait, giving us just enough time to prepare for the feast ahead.

As we approached Wingstop by foot, the enticing aroma greeted us even before we opened the door. It was a promising sign of the deliciousness awaiting us. Our order of 20 boneless wings and seasoned fries with a side of cheese was ready and waiting. The transaction was seamless, thanks to having paid online beforehand.

Walking through the plaza with our Wingstop bag in hand, we couldn't help but notice the envious glances and comments from passersby. Phrases like "I love me some Wingstop" and "Mom, can we get Wingstop?" echoed around us, testament to the irresistible allure of their food.

Back home, we unpacked our bounty of delectable wings. The variety of flavors was impressive, ranging from the classic Original and Garlic Parmesan to the more adventurous Spicy Korean and Cajun. The seasoned fries, paired with the rich cheese sauce, were the perfect complement. For under $20, our taste buds were in heaven, and our appetites thoroughly satisfied.

Wingstop, you’ve earned our loyalty. We'll be back for more of your mouthwatering wings and fries!

Mike Rogers

Do not order delivery. It never gets delivered and the manager will do nothing about it.

Atmosphere: 1

Food: 1

Service: 1

K W

Management needs to make sure that the poor Winghousr associates are not left all alone to run the entire place.

The associate did a good job on the food but what was expected of him was completely unfair to him and the customers.

Atmosphere: 1

Food: 5

Service: 1

Alan R

Ordered 3 diff types of boneless wings. Shorted me on wings and gave me the tiniest boneless wings ive ever seen. When I brought this up they didn't mention their plan to make it right, just turned without saying a word and left me waiting. This got me irritated. When I eventually got somebody to talked to and asked them, they said they were making the new wings.

This would be great, but how did they know which of the 3 wings I ordered was short unless they purposely were doing that? So, you have employees purposely stealing from customers. To top this off, the employees and manger there would not even give me their names and instead just turned around like a deer in headlights to call their supervisor. Literally worst professional establishment ive ever been to.

Food was also mediocre at best. Get your seasoning straight, that chicken is way to salty and them fries are soggy as a wet sock. Didn't even eat any fries except one they were so bad.

Who ever was manager there and the female cook need to be fired. Zero customer service skills

Atmosphere: 1

Food: 1

Service: 1

Ajanae Mitchell

The food was really Good it was my first time trying them. especially the Hawaiian flavor on the chicken tenders a solid 10/10.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seasoned Fries

Terrace Butler

I love Wing Stop and especially the Monument Road location. The staff is so pleasant. They speak to all the customers that enter and they just have great energy! Keep up the great work and great service!

Jesse Hughes

Place is a joke...I just tried to call in an order for wings I was told it would be at least a 45 min wait don't waste your time or money.

Atmosphere: 1

Robert Trego

Best brownies around. Not only are they soft, moist, have chunks of chocolate pieces but they're not that expensive. The staff there is very friendly and they really make sure to give great customer service. Especially Mr Z who always make sure each customer feels valued. Thank you for your customer service!!*****

Atmosphere: 5

Food: 5

Service: 5

Evelyna Kulish

The food was honestly so bad. We waited an hour and paid 20 dollars for the 15 wings for two meal. They didn't even give us the right amount. It's so small. They oversalted it so bad. It's genuinely so unbelieavably sour. It's the driest food I've ever tasted. The ranch spilled over EVERYTHING. It really isn't worth it. They were nice though. A guy came over and apologized for the wait. He said they were getting a lot of orders. But that doesn't justify the terrible food.

Atmosphere: 3

Food: 1

Service: 2

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