The lack of pride taken by the people that work here speak volumes big time dookie this location
Donevyn Leija
This is the second time i’ve came to this location and both times the same guy was rude, i don’t know if it’s intentional or simply doesn’t understand how to talk to people. Prior to this visit the same guy was rudely speaking to a dasher who clearly couldn’t speak english so i had to help with google translate (which took 20 seconds) and let him know he obviously couldn’t understand and to calm down. What truly upset me today was how rudely they spoke to my mother, she was asking questions about the menu since she hasn’t been here before. They also don’t use gloves which was the final push to write a review(you can see their lack of gloves in attached picture)
Atmosphere: 1
Food: 3
Service: 1
Clayton Mcewen
I’m not usually one to make reviews but the customer service last night was the worst I’ve ever experienced by a long shot and figured this would be worthy of one. I placed an order at 11:27 (a little late I know) and when I showed up the worker said I didn’t place it at the right store. I checked the email confirmation and i in fact did place it at the right store. I told him and he ignored me for 30 minutes. After about 20 min of waiting a lady came in to place an order and she tried to get their attention 3 times and they just flat out ignored her and she walked out. Keep in mind the dude was literally 10 feet away from us the entire time. The whole time him and another employee were talking on the phone and cooking themselves food but didn’t care to even bother with us. The food had already cleared my credit card so I was adamant about waiting for the food I paid for. After sitting in the lobby for 40 min (10 min after closing) the lady finally asked what I had ordered and so I told her. The wings were decent but there was more salt in the basket than there were French fries. As I was waiting another gentleman came in and asked for his pickup order and they said they didn’t have his order either so they just gave him a Togo order for someone else that had been sitting there for longer than I was. I will say though, the amount of disregard was rather impressive. I’ve never seen anything like that before. -5/10 experience
The lady named Briana is so nice, and she always gets my orders correct to the tea. Y’all need to give her a promotion or a raise
Atmosphere: 5
Food: 5
Service: 5
Beach River
Why are you even at this location? It's the most horrific service I mean anywhere around
Atmosphere: 1
Food: 1
Service: 1
Keri Crummell
I hate to say it but today was my worst day at Wingstop. My food tasted like cleaning products. When I call to voice my concerns I got the worst attitude from the front cashier when all wanted was my money back or a new meal m. I was told I don’t know how to refund I was never trained. I also was told to figure it out online where I ordered. I’m never eating wingstop again I feel like the prices for the chicken wing combo, I should be getting top notch service. And the crazy thing is the manager at this location is very professional and kind all ways provide great service. I will be calling back to speak with him.
Atmosphere: 3
Food: 1
Service: 1
Kim Reed
Great customer service best wings stop in jax the rest of the wings stop are 🗑️
Atmosphere: 5
Food: 5
Service: 5
Alicia Dirkhising
It's very rare I am happy with ordering out or eating out, but today my whole meal was DELICIOUS!!!!! *TASTY* =^..^=
Atmosphere: 5
Food: 5
Service: 5
Rocklyn Gatta
The large cheese sauce is a complete rip off, you see people in videos with the sauce in soup containers, spent almost 6 for ... 4 of those individual cups. Never again, Wingstop.
Shevonica Howell
I love the $15 ... two can eat meal!!! I purchased two of those meals so my four students had more than enough. ?
By the way, the cooks did an AWESOME job with cooking the wings! The wings were cooked to order and the order was prepared by the time we got there for pick up.
Rudeness Hope the wings are decent but service sucks. But what’s new since Covid. Lazy ass democrats don’t want to work. Phone ringing off the hook they all just ignore it.
Atmosphere: 1
Service: 1
Vivian Salaam
All these workers besides the female were very rude and didn’t suffice anything i asked. I simply asked for an update or an estimated time on when my order was gonna be complete and was ignored by both male workers.
Atmosphere: 3
Food: 5
Service: 1
Yevgeniy Lukomskiy
Probably the worst lunch I've had in a very very long time. Extremely overpriced for the quality you get. I had boneless chicken wings and could not finish even half the portion. Fries are the worst. Way overcooked and had burned flavor. McD across the parking lot is better.
Atmosphere: 3
Food: 1
Service: 4
Hector Hernandez
Everything was great aside from them telling me I was wrong...I asked for hot lemon pepper and they gave me regular lemon pepper so I went inside told them they gave me the wrong lemon pepper they kept telling that It was hot lemon pepper...which I show them the wings but they still didn't believe me so I just went somewhere else. But the wings was good just wish I would've got what I ordered.
Atmosphere: 3
Food: 5
Service: 3
Robbie Martindale
Today, my teenage son and I embarked on a journey to satisfy our hunger, and Wingstop did not disappoint. Placing our order was a breeze, confirmed swiftly via email. The anticipation built up during the short 15-minute wait, giving us just enough time to prepare for the feast ahead.
As we approached Wingstop by foot, the enticing aroma greeted us even before we opened the door. It was a promising sign of the deliciousness awaiting us. Our order of 20 boneless wings and seasoned fries with a side of cheese was ready and waiting. The transaction was seamless, thanks to having paid online beforehand.
Walking through the plaza with our Wingstop bag in hand, we couldn't help but notice the envious glances and comments from passersby. Phrases like "I love me some Wingstop" and "Mom, can we get Wingstop?" echoed around us, testament to the irresistible allure of their food.
Back home, we unpacked our bounty of delectable wings. The variety of flavors was impressive, ranging from the classic Original and Garlic Parmesan to the more adventurous Spicy Korean and Cajun. The seasoned fries, paired with the rich cheese sauce, were the perfect complement. For under $20, our taste buds were in heaven, and our appetites thoroughly satisfied.
Wingstop, you’ve earned our loyalty. We'll be back for more of your mouthwatering wings and fries!
The lack of pride taken by the people that work here speak volumes big time dookie this location
This is the second time i’ve came to this location and both times the same guy was rude, i don’t know if it’s intentional or simply doesn’t understand how to talk to people. Prior to this visit the same guy was rudely speaking to a dasher who clearly couldn’t speak english so i had to help with google translate (which took 20 seconds) and let him know he obviously couldn’t understand and to calm down. What truly upset me today was how rudely they spoke to my mother, she was asking questions about the menu since she hasn’t been here before. They also don’t use gloves which was the final push to write a review(you can see their lack of gloves in attached picture)
Atmosphere: 1
Food: 3
Service: 1
I’m not usually one to make reviews but the customer service last night was the worst I’ve ever experienced by a long shot and figured this would be worthy of one. I placed an order at 11:27 (a little late I know) and when I showed up the worker said I didn’t place it at the right store. I checked the email confirmation and i in fact did place it at the right store. I told him and he ignored me for 30 minutes. After about 20 min of waiting a lady came in to place an order and she tried to get their attention 3 times and they just flat out ignored her and she walked out. Keep in mind the dude was literally 10 feet away from us the entire time. The whole time him and another employee were talking on the phone and cooking themselves food but didn’t care to even bother with us. The food had already cleared my credit card so I was adamant about waiting for the food I paid for. After sitting in the lobby for 40 min (10 min after closing) the lady finally asked what I had ordered and so I told her. The wings were decent but there was more salt in the basket than there were French fries. As I was waiting another gentleman came in and asked for his pickup order and they said they didn’t have his order either so they just gave him a Togo order for someone else that had been sitting there for longer than I was. I will say though, the amount of disregard was rather impressive. I’ve never seen anything like that before. -5/10 experience
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Seasoned Fries, Buffalo Boneless Wings
The lady named Briana is so nice, and she always gets my orders correct to the tea. Y’all need to give her a promotion or a raise
Atmosphere: 5
Food: 5
Service: 5
Why are you even at this location? It's the most horrific service I mean anywhere around
Atmosphere: 1
Food: 1
Service: 1
I hate to say it but today was my worst day at Wingstop. My food tasted like cleaning products. When I call to voice my concerns I got the worst attitude from the front cashier when all wanted was my money back or a new meal m. I was told I don’t know how to refund I was never trained. I also was told to figure it out online where I ordered. I’m never eating wingstop again I feel like the prices for the chicken wing combo, I should be getting top notch service. And the crazy thing is the manager at this location is very professional and kind all ways provide great service. I will be calling back to speak with him.
Atmosphere: 3
Food: 1
Service: 1
Great customer service best wings stop in jax the rest of the wings stop are 🗑️
Atmosphere: 5
Food: 5
Service: 5
It's very rare I am happy with ordering out or eating out, but today my whole meal was DELICIOUS!!!!! *TASTY* =^..^=
Atmosphere: 5
Food: 5
Service: 5
The large cheese sauce is a complete rip off, you see people in videos with the sauce in soup containers, spent almost 6 for ... 4 of those individual cups. Never again, Wingstop.
I love the $15 ... two can eat meal!!! I purchased two of those meals so my four students had more than enough. ?
By the way, the cooks did an AWESOME job with cooking the wings! The wings were cooked to order and the order was prepared by the time we got there for pick up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries, Glazed & Blazed Traditional Wings, Buffalo Boneless Wings
Restaurantji Recommends
Rudeness
Hope the wings are decent but service sucks. But what’s new since Covid. Lazy ass democrats don’t want to work. Phone ringing off the hook they all just ignore it.
Atmosphere: 1
Service: 1
All these workers besides the female were very rude and didn’t suffice anything i asked. I simply asked for an update or an estimated time on when my order was gonna be complete and was ignored by both male workers.
Atmosphere: 3
Food: 5
Service: 1
Probably the worst lunch I've had in a very very long time.
Extremely overpriced for the quality you get. I had boneless chicken wings and could not finish even half the portion.
Fries are the worst. Way overcooked and had burned flavor.
McD across the parking lot is better.
Atmosphere: 3
Food: 1
Service: 4
Everything was great aside from them telling me I was wrong...I asked for hot lemon pepper and they gave me regular lemon pepper so I went inside told them they gave me the wrong lemon pepper they kept telling that It was hot lemon pepper...which I show them the wings but they still didn't believe me so I just went somewhere else. But the wings was good just wish I would've got what I ordered.
Atmosphere: 3
Food: 5
Service: 3
Today, my teenage son and I embarked on a journey to satisfy our hunger, and Wingstop did not disappoint. Placing our order was a breeze, confirmed swiftly via email. The anticipation built up during the short 15-minute wait, giving us just enough time to prepare for the feast ahead.
As we approached Wingstop by foot, the enticing aroma greeted us even before we opened the door. It was a promising sign of the deliciousness awaiting us. Our order of 20 boneless wings and seasoned fries with a side of cheese was ready and waiting. The transaction was seamless, thanks to having paid online beforehand.
Walking through the plaza with our Wingstop bag in hand, we couldn't help but notice the envious glances and comments from passersby. Phrases like "I love me some Wingstop" and "Mom, can we get Wingstop?" echoed around us, testament to the irresistible allure of their food.
Back home, we unpacked our bounty of delectable wings. The variety of flavors was impressive, ranging from the classic Original and Garlic Parmesan to the more adventurous Spicy Korean and Cajun. The seasoned fries, paired with the rich cheese sauce, were the perfect complement. For under $20, our taste buds were in heaven, and our appetites thoroughly satisfied.
Wingstop, you’ve earned our loyalty. We'll be back for more of your mouthwatering wings and fries!
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