Alarmingly shocking . We arrived 75 min before closing. The tables outside were all dirty and we were advised to sit at a dirty table. The table remained dirty and we were unattended for a considerable time. Server was lackluster and in a hurry. The appetizers came out with the entrees and shortly after the dessert was brought all at the same time. The staff asked us to pay before receiving our food as they wanted to close their registers.The worst was that my partner was the only one ate sushi and hasn’t stopped throwing up since early this morning . The quality of the food is questionable as the service and hygiene was poor.
Ordered Tom Kar Gai and the chicken was raw. Didn’t notice till I was half way through with the dish. This place has gone completely down hill.
Food: 1
Elvys Fernandez
It's the best Japanese food I've ever enjoyed. I drove 20 miles and I think I will go every week to taste their delicious
Atmosphere: 5
Food: 5
Service: 5
adelaida andrade
My son called placed and order for a special fried rice he specified no tomatoes or shrimp when he arrived order was not ready he had to wait that defeats the purpose to call.lady states order is ready he again specifies no tomatoes or shrimp she says yes that is your order. He takes order opens his food he sees tomatoes and shrimp he goes back and tells lady he didn't want tomatoes or shrimp her response we can't do anything because you left the establishment. ?I think that is what you do when you place order To go. What I dont get is what if my son is allergic to tomatoes or seafood he has to eat it and die because he left your restaurant and you don't want to admit you messed up on his food and don't want to re do it.NOTE TOO MANAGEMENT address to your employees the importance of food allergies I don't recommend this restaurant at all. I called to speak with manager I was told she was on break to call back in 20 mins they get a 1 star because it's the lowest Google lets us put they are a big 0. Key Biscayne restaurants are over rated for the price lots of better places to eat.this one is not one of them
Atmosphere: 1
Food: 1
Service: 1
Josh Youssef
Excellent food, excellent service, friendly staff, and reasonably
Atmosphere: 5
Food: 5
Service: 5
Adrian Montemayor
Unimaginative overpriced sushi. Took forever even with the place empty. They tip themselves excessively even for a table of 2.. not
Food: 2
Service: 2
KAM
The ambiance and decor were alright, the waitress was pleasant and attentive. I had a side of white rice and a salad with shrimp and artificial crab meat with a ginger dressing. The dressing was not enough and I request more.
Jonathan Kan
Chicken Pad Thai was incredible! One of the best I’ve ever had.
Food: 5
Recommended dishes: Pad Thai
Sydney Strauss
I NEVER write reviews. BUT they have the worst delivery man on this island he should be ashamed of himself. He claims I didn’t tip last time I ordered food so when I called to order they said I was only allowed to order for pick up bc delivery man said I didn’t tip him. I’ve always tipped this man (even though I wish I didn’t have to he’s so rude every single time) I’ve been coming here and ordering for 20 years. I do not think a tip should be 18/20% for a delivery that is driven across the street this person is not waiting on me this man I guess expects that from his deliveries. On top of this he comes with a horrible attitude is not friendly and expects me to want to give him more money. I order from this place minimum once a week (on Uber eats now only since pandemic and this guy started)- I order direct from resturant from time to time- hoping they have a new delivery guy. They used to have the sweetest man that would deliver. I have a baby and I cannot go pick up all the time. This is such a shame but at this point I do not think I will ever order from here again I’m so upset.Congrats you have just lost a loyal customer! ?
Very good sushi, some extra other specialties as well.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sushi
Just Me
Really bad experience.service is terrible and food wasn’t worth.Other locations are amazing. Disappointed in this
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Siam Roll
Adrian C
Normally this place serves goof food but never has this ever happened to me . I open my meal and see there is some RAT POOP next to the food. Disgusting and unacceptable.
kennethg120
This is a very good restaurant with a nice variety. The pad thai is great as is the fried rice. Overall friendly service and a very good time for all.
Alarmingly shocking . We arrived 75 min before closing. The tables outside were all dirty and we were advised to sit at a dirty table. The table remained dirty and we were unattended for a considerable time. Server was lackluster and in a hurry. The appetizers came out with the entrees and shortly after the dessert was brought all at the same time. The staff asked us to pay before receiving our food as they wanted to close their registers.The worst was that my partner was the only one ate sushi and hasn’t stopped throwing up since early this morning . The quality of the food is questionable as the service and hygiene was poor.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Thai Donut, Dragon Roll, Miso Soup
Ordered Tom Kar Gai and the chicken was raw. Didn’t notice till I was half way through with the dish. This place has gone completely down hill.
Food: 1
It's the best Japanese food I've ever enjoyed. I drove 20 miles and I think I will go every week to taste their delicious
Atmosphere: 5
Food: 5
Service: 5
My son called placed and order for a special fried rice he specified no tomatoes or shrimp when he arrived order was not ready he had to wait that defeats the purpose to call.lady states order is ready he again specifies no tomatoes or shrimp she says yes that is your order. He takes order opens his food he sees tomatoes and shrimp he goes back and tells lady he didn't want tomatoes or shrimp her response we can't do anything because you left the establishment. ?I think that is what you do when you place order To go. What I dont get is what if my son is allergic to tomatoes or seafood he has to eat it and die because he left your restaurant and you don't want to admit you messed up on his food and don't want to re do it.NOTE TOO MANAGEMENT address to your employees the importance of food allergies I don't recommend this restaurant at all. I called to speak with manager I was told she was on break to call back in 20 mins they get a 1 star because it's the lowest Google lets us put they are a big 0. Key Biscayne restaurants are over rated for the price lots of better places to eat.this one is not one of them
Atmosphere: 1
Food: 1
Service: 1
Excellent food, excellent service, friendly staff, and reasonably
Atmosphere: 5
Food: 5
Service: 5
Unimaginative overpriced sushi. Took forever even with the place empty. They tip themselves excessively even for a table of 2.. not
Food: 2
Service: 2
The ambiance and decor were alright, the waitress was pleasant and attentive. I had a side of white rice and a salad with shrimp and artificial crab meat with a ginger dressing. The dressing was not enough and I request more.
Chicken Pad Thai was incredible! One of the best I’ve ever had.
Food: 5
Recommended dishes: Pad Thai
I NEVER write reviews. BUT they have the worst delivery man on this island he should be ashamed of himself. He claims I didn’t tip last time I ordered food so when I called to order they said I was only allowed to order for pick up bc delivery man said I didn’t tip him. I’ve always tipped this man (even though I wish I didn’t have to he’s so rude every single time) I’ve been coming here and ordering for 20 years. I do not think a tip should be 18/20% for a delivery that is driven across the street this person is not waiting on me this man I guess expects that from his deliveries. On top of this he comes with a horrible attitude is not friendly and expects me to want to give him more money. I order from this place minimum once a week (on Uber eats now only since pandemic and this guy started)- I order direct from resturant from time to time- hoping they have a new delivery guy. They used to have the sweetest man that would deliver. I have a baby and I cannot go pick up all the time. This is such a shame but at this point I do not think I will ever order from here again I’m so upset.Congrats you have just lost a loyal customer! ?
Atmosphere: 5
Service: 1
Service is very good, food is ok.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Service is very good, food is ok.
Atmosphere: 3
Food: 4
Service: 5
Very good sushi, some extra other specialties as well.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sushi
Really bad experience.service is terrible and food wasn’t worth.Other locations are amazing. Disappointed in this
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Siam Roll
Normally this place serves goof food but never has this ever happened to me . I open my meal and see there is some RAT POOP next to the food. Disgusting and unacceptable.
This is a very good restaurant with a nice variety. The pad thai is great as is the fried rice. Overall friendly service and a very good time for all.