I ordered online for a quick pickup. It wasn't really at the pickup time.The restaurant had a weird smell upon entering.
Atmosphere: 3
Food: 4
Service: 2
Indicah C
Went to get a smoothie & there was 2 pieces of glass in my smoothie. not only were they inconsiderate of the effect it could’ve had on me if i swallowed it. they never reached back out because they claim they were not at fault due to nothing being “broken” on their machine. I went in ordered the smoothie and started drinking. When I called frightened I was met with a nonchalant man who seemed irritated at the fact I even called. I was promised a call back the next morning. It turned 12 so i called the store myself for the young lady to tell me that she did receive the message from the other gentleman but found nothing wrong with the blender. She also asked me “what do you want me to do?” “ Do you want a refund or something?” I understand mistakes happen, but the way it was handled is something I would 100% be cautious of especially since this is something serious. Thank you.
Food: 1
Service: 1
Erik McLaughlin
Extremely slow
Atmosphere: 4
Food: 4
Service: 1
NHOJ
I have always come here to get the smoothies, but never tried the food. I was pleasantly surprised by how big the wraps anre and how hardy the salad bowl was. Lots of meat, The wrap was heavy similar to a burrito at chipotle. I’ll definitely come back.
Atmosphere: 3
Food: 5
Service: 5
Un mundo en las Experiencias de Viajes
I love all the combinations they make in that place.
Atmosphere: 5
Food: 5
Service: 5
Geoffrey Bogner
Fast service and great
Atmosphere: 4
Food: 5
Service: 5
Kenneth Jerez
Always the best service and smoothies. Come here couple times a month. Came in with my family today. One of my kids accidentally spilled a drink and the staff quickly cleaned it and made a a new drink.
Atmosphere: 5
Food: 5
Service: 5
Sam Y
After making a mistake with my order, they were nice about correcting it and offered a free smoothie for the inconvenience.
Lory DCJorda
This branch is our favorite Tropical Cafe branch, we’ve been here from the time it was open and the owner MamaYoly is been like a family… ?
Carmen Viera
It was a little hard to place the order online and I called. The girl was nice and took my order. When my husband got home the food was delicious. I had a chicken pesto and I loved it. My husband had 2 chipotle chicken flatbread and were delicious too. The smoothies are our favorites island green and mango magic. I will come back soon. Great Job.
Smoothies are good but the place itself sucks. They give everyone who don’t have a mobile order their stuff first . I place my orders 25 min ahead and when I get there it’s still not ready and I’m waiting another 15 minutes. Smh
hails haze
This location never misses with my orders. They also decorate according to seasons/holidays which is fun.
David Sheppard
One of my favorite smoothie places! Peanut butter cup is my personal favorite
Joanne
Employees and staff were very kind and patient with my son who has autism. Our smoothies and the edible straws were delicious.
Jeremy Giles
Person at the counter got the order wrong and when we got our food out they had the wrap labels mixed up so we ate the wrong wraps the only reason I give it two stars is because the smoothies were good. You can’t mess that up.
I ordered online for a quick pickup. It wasn't really at the pickup time.The restaurant had a weird smell upon entering.
Atmosphere: 3
Food: 4
Service: 2
Went to get a smoothie & there was 2 pieces of glass in my smoothie. not only were they inconsiderate of the effect it could’ve had on me if i swallowed it. they never reached back out because they claim they were not at fault due to nothing being “broken” on their machine. I went in ordered the smoothie and started drinking. When I called frightened I was met with a nonchalant man who seemed irritated at the fact I even called. I was promised a call back the next morning. It turned 12 so i called the store myself for the young lady to tell me that she did receive the message from the other gentleman but found nothing wrong with the blender. She also asked me “what do you want me to do?” “ Do you want a refund or something?” I understand mistakes happen, but the way it was handled is something I would 100% be cautious of especially since this is something serious. Thank you.
Food: 1
Service: 1
Extremely slow
Atmosphere: 4
Food: 4
Service: 1
I have always come here to get the smoothies, but never tried the food. I was pleasantly surprised by how big the wraps anre and how hardy the salad bowl was. Lots of meat, The wrap was heavy similar to a burrito at chipotle. I’ll definitely come back.
Atmosphere: 3
Food: 5
Service: 5
I love all the combinations they make in that place.
Atmosphere: 5
Food: 5
Service: 5
Fast service and great
Atmosphere: 4
Food: 5
Service: 5
Always the best service and smoothies. Come here couple times a month. Came in with my family today. One of my kids accidentally spilled a drink and the staff quickly cleaned it and made a a new drink.
Atmosphere: 5
Food: 5
Service: 5
After making a mistake with my order, they were nice about correcting it and offered a free smoothie for the inconvenience.
This branch is our favorite Tropical Cafe branch, we’ve been here from the time it was open and the owner MamaYoly is been like a family… ?
It was a little hard to place the order online and I called. The girl was nice and took my order. When my husband got home the food was delicious. I had a chicken pesto and I loved it. My husband had 2 chipotle chicken flatbread and were delicious too. The smoothies are our favorites island green and mango magic. I will come back soon. Great Job.
Restaurantji Recommends
Smoothies are good but the place itself sucks. They give everyone who don’t have a mobile order their stuff first . I place my orders 25 min ahead and when I get there it’s still not ready and I’m waiting another 15 minutes. Smh
This location never misses with my orders. They also decorate according to seasons/holidays which is fun.
One of my favorite smoothie places! Peanut butter cup is my personal favorite
Employees and staff were very kind and patient with my son who has autism. Our smoothies and the edible straws were delicious.
Person at the counter got the order wrong and when we got our food out they had the wrap labels mixed up so we ate the wrong wraps the only reason I give it two stars is because the smoothies were good. You can’t mess that up.