I can confidently say this was the worst dining experience of my life, so much so that we didn’t even make it to ordering our food. We sat at the bar, before we could get drinks, they had already handed someone else the wrong carry out order and instead of giving a refund or making them a new order, they just gave them someone else’s order. It took us at least 10 minutes to get our drinks ordered. They made us the wrong drinks and when the “bartender” was done making our drinks, he just left them sitting on the other side of the bar until the actual bartender returned and asked us what we wanted. We got the “endless” salad bar, but there was in fact an end as there was no salad and they were out of over half of the toppings. The table behind us didn’t eat their food, had to send back multiple items and were offered a modest 10% off their meal. We still were charged for the salads (and as entrees, since we didn’t stick around for an actual entree) and in the end got charged for doubles on our wrong drink order. The staff was incredibly unorganized and overworked. The bartender was cleaning tables and running around doing everything but tending to the bar. If you take anything away from this, save your time and money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
Chari Miles
I gave it a low star because first of all there is no Libbys barbecue… It’s actually RubyTuesdays which I love but was looking for the authentic barbecue that the website claims. The website also says they’ve been cooking barbecue for over 20 years in the same location. What?? there is no Libbys barbecue!I walked around the building of Ruby Tuesdays and finally went in and asked “where’s Libbys barbecue?” It’s crazy.
Food: 5
Service: 5
Recommended dishes: Full
Sara Phillips
"ghost restaurant". not a physical restaurant. may (or may not) be able to order through the website, with food cooked in the Ruby Tuesday kitchen, for pick up inside Ruby Tuesday's through Door Dash or similar.
I can confidently say this was the worst dining experience of my life, so much so that we didn’t even make it to ordering our food. We sat at the bar, before we could get drinks, they had already handed someone else the wrong carry out order and instead of giving a refund or making them a new order, they just gave them someone else’s order. It took us at least 10 minutes to get our drinks ordered. They made us the wrong drinks and when the “bartender” was done making our drinks, he just left them sitting on the other side of the bar until the actual bartender returned and asked us what we wanted. We got the “endless” salad bar, but there was in fact an end as there was no salad and they were out of over half of the toppings. The table behind us didn’t eat their food, had to send back multiple items and were offered a modest 10% off their meal. We still were charged for the salads (and as entrees, since we didn’t stick around for an actual entree) and in the end got charged for doubles on our wrong drink order. The staff was incredibly unorganized and overworked. The bartender was cleaning tables and running around doing everything but tending to the bar. If you take anything away from this, save your time and money and go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
I gave it a low star because first of all there is no Libbys barbecue… It’s actually RubyTuesdays which I love but was looking for the authentic barbecue that the website claims. The website also says they’ve been cooking barbecue for over 20 years in the same location. What?? there is no Libbys barbecue!I walked around the building of Ruby Tuesdays and finally went in and asked “where’s Libbys barbecue?” It’s crazy.
Food: 5
Service: 5
Recommended dishes: Full
"ghost restaurant". not a physical restaurant. may (or may not) be able to order through the website, with food cooked in the Ruby Tuesday kitchen, for pick up inside Ruby Tuesday's through Door Dash or similar.
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