I can confidently say this was the worst dining experience of my life, so much so that we didn't even make it to ordering our food. We sat at the bar, before we could get drinks, they had already handed someone else the wrong carry out order and instead of giving a refund or making them a new order, they just gave them someone else's order. It took us at least 10 minutes to get our drinks ordered. They made us the wrong drinks and when the "bartender" was done making our drinks, he just left them sitting on the other side of the bar until the actual bartender returned and asked us what we wanted. We got the "endless" salad bar, but there was in fact an end as there was no salad and they were out of over half of the toppings. The table behind us didn't eat their food, had to send back multiple items and were offered a modest 10% off their meal. We still were charged for the salads (and as entrees, since we didn't stick around for an actual entree) and in the end got charged for doubles on our wrong drink order. The staff were incredibly unorganized, overworked and unprofessional. The bartender was cleaning tables and running around doing everything but tending to the bar. If you take anything away from this, save your time and money and go somewhere else.
Andrew R.
I truly believe this place adds a response to a review to save face, made no effort to return communication as requested. Returned to restaurant, lookup and walked out. I mean it's over the prized salad bar. Shame
Ruth V.
I was staying at the hotel next door to Ruby Tuesday and looking forward to having a relaxing meal in that restaurant. As I walked up to the front door I was greeted by a trash can overflowing with garbage and poor landscaping that made the restaurant look trashy. Deciding to give the place a chance anyway I went inside. The first thing I saw was the salad bar just feet from the front door with food spilled out of the serving dishes. The tiles on the floor were dirty and the carpeting was filthy. I was seated right away right next to the door in a booth with a bench seat that sunk when I sat on it about 4 inches. I sat there a few minutes in the smelly restaurant imagining what the kitchen looked like. I decided there was no way I wanted to eat there and got up and walked out.
Kimberli N.
Always a nice place to eat. Never had any problems here. Staff is great. Sometimes it gets busy on Sundays, but that to be expected. There usually isn't much of a wait.
Andrew Brady
What a JokeThis 'Restaurant,' is a hidden kitchen that runs out of IHOP, which locally is known to be awful. I swear their 'cooks' could burn water. Cheesesteak was burned, literally charred and falling apart, missing drinks and condiments. Too busy getting paid to smoke bud (food always reeks of it, smell trapped by the containers), rather than put a little effort into the food being cooked.
Food: 1
Service: 1
David Warren
Took an extra 20 minutes for my to go order to be filled.
Atmosphere: 3
Food: 3
Service: 1
Cindy R.
Always good food and fruity teas, but the salad bar is my favorite part. No complaints at all, and probably the best restaurant in all of Lake City.
Jeanne N.
Best hamburgers in town! Mike is an amazing waiter on top of everything. Great service!
Brian C.
Like restraunt and environment but my wife and I just returned from there and were very displeased with the small portions. My hickory glazed salmon was just over an inch wide and five to six inches long. It looked like a child's meal, plate looked almost empty. My wife's portions were small to. While my son, his wife and our grand daughters portions seemed normal. We just like to feel we got our money's worth, and we did not this night. 07/18/23
Vikki R.
We are passing through headed back to Texas. I was worried based on the 3 1/2 stars , but we ordered delivery. No one wanted to get back in the car! We ordererd sampler platter, fried chicken salad, broccoli soup, loaded baked potato , blt and cookie w/ ice cream! Everything arrived quickly and was delicious!
We originally wanted to go to Pardon My Cheesesteak and wound up at Ruby Tuesdays. We didn't know Pardon My Cheesesteak was a "ghost kitchen" and could only be accessed through Door Dash. What a disappointment. The service here at Ruby Tuesdays is very slow. Th food is good. The restaurant itself needs help, when you first walk in, there is the salad bar right in front of anyone coming in, seems like you would want it in a place not right at the front door. Next, the carpet tiles are very worn and dirty, and there was a little bit of an odor when coming into the restaurant.
Teresa L.
Well, took some friend to this location Monday, well I had already told them the special was Salad Bar / w/Baked Pot or Broc/cheese soup for $10.00. Did not realize we should have told our server the 10.00 special ---- bill was over 15.00. Guess I will tell them next time. My bad
Steve R.
Ruby Tuesday went well beyond responding to my post and offered a replacement meal. Many thanks to Ruby Tuesday.
Todd G.
Traveling today, arrived into Lake City around 7pm and theres a Ruby Tuesdays next to the Holiday Inn. Tired and appreciative of the convenience, I walked next door and took a seat at the bar. Sat there, unrecognized, for just short of 10 minutes. So I got up and walked out. The bar tender was paying attention to only certain guests, even outside the bar where there were plenty of servers, who would come behind the bar and make their own drink. I'm now at Texas Roadhouse where I have been asked 3 times inside 10 minutes if I had everything I need!!! What a difference just across the street!
Sandy B.
To start, it was freezing cold in there. Secondly, we came for the salad bar and more than 1/2 of the items were at the bottom of the barrel or gone entirely. Wait staff was visiting with each other instead of taking care of business. I had to point out to the staff that the salad bar needed attention and it took approximately 10 minutes before anyone made a move toward it. Meanwhile, the situation didn't deter the employees enjoying each other's company. Nope. Very doubtful we will be back.
I can confidently say this was the worst dining experience of my life, so much so that we didn't even make it to ordering our food. We sat at the bar, before we could get drinks, they had already handed someone else the wrong carry out order and instead of giving a refund or making them a new order, they just gave them someone else's order. It took us at least 10 minutes to get our drinks ordered. They made us the wrong drinks and when the "bartender" was done making our drinks, he just left them sitting on the other side of the bar until the actual bartender returned and asked us what we wanted. We got the "endless" salad bar, but there was in fact an end as there was no salad and they were out of over half of the toppings. The table behind us didn't eat their food, had to send back multiple items and were offered a modest 10% off their meal. We still were charged for the salads (and as entrees, since we didn't stick around for an actual entree) and in the end got charged for doubles on our wrong drink order. The staff were incredibly unorganized, overworked and unprofessional. The bartender was cleaning tables and running around doing everything but tending to the bar. If you take anything away from this, save your time and money and go somewhere else.
I truly believe this place adds a response to a review to save face, made no effort to return communication as requested. Returned to restaurant, lookup and walked out. I mean it's over the prized salad bar. Shame
I was staying at the hotel next door to Ruby Tuesday and looking forward to having a relaxing meal in that restaurant. As I walked up to the front door I was greeted by a trash can overflowing with garbage and poor landscaping that made the restaurant look trashy. Deciding to give the place a chance anyway I went inside. The first thing I saw was the salad bar just feet from the front door with food spilled out of the serving dishes. The tiles on the floor were dirty and the carpeting was filthy. I was seated right away right next to the door in a booth with a bench seat that sunk when I sat on it about 4 inches. I sat there a few minutes in the smelly restaurant imagining what the kitchen looked like. I decided there was no way I wanted to eat there and got up and walked out.
Always a nice place to eat. Never had any problems here. Staff is great. Sometimes it gets busy on Sundays, but that to be expected. There usually isn't much of a wait.
What a JokeThis 'Restaurant,' is a hidden kitchen that runs out of IHOP, which locally is known to be awful. I swear their 'cooks' could burn water. Cheesesteak was burned, literally charred and falling apart, missing drinks and condiments. Too busy getting paid to smoke bud (food always reeks of it, smell trapped by the containers), rather than put a little effort into the food being cooked.
Food: 1
Service: 1
Took an extra 20 minutes for my to go order to be filled.
Atmosphere: 3
Food: 3
Service: 1
Always good food and fruity teas, but the salad bar is my favorite part. No complaints at all, and probably the best restaurant in all of Lake City.
Best hamburgers in town! Mike is an amazing waiter on top of everything. Great service!
Like restraunt and environment but my wife and I just returned from there and were very displeased with the small portions. My hickory glazed salmon was just over an inch wide and five to six inches long. It looked like a child's meal, plate looked almost empty. My wife's portions were small to. While my son, his wife and our grand daughters portions seemed normal. We just like to feel we got our money's worth, and we did not this night. 07/18/23
We are passing through headed back to Texas. I was worried based on the 3 1/2 stars , but we ordered delivery. No one wanted to get back in the car! We ordererd sampler platter, fried chicken salad, broccoli soup, loaded baked potato , blt and cookie w/ ice cream! Everything arrived quickly and was delicious!
Restaurantji Recommends
We originally wanted to go to Pardon My Cheesesteak and wound up at Ruby Tuesdays. We didn't know Pardon My Cheesesteak was a "ghost kitchen" and could only be accessed through Door Dash. What a disappointment. The service here at Ruby Tuesdays is very slow. Th food is good. The restaurant itself needs help, when you first walk in, there is the salad bar right in front of anyone coming in, seems like you would want it in a place not right at the front door. Next, the carpet tiles are very worn and dirty, and there was a little bit of an odor when coming into the restaurant.
Well, took some friend to this location Monday, well I had already told them the special was Salad Bar / w/Baked Pot or Broc/cheese soup for $10.00. Did not realize we should have told our server the 10.00 special ---- bill was over 15.00. Guess I will tell them next time. My bad
Ruby Tuesday went well beyond responding to my post and offered a replacement meal. Many thanks to Ruby Tuesday.
Traveling today, arrived into Lake City around 7pm and theres a Ruby Tuesdays next to the Holiday Inn. Tired and appreciative of the convenience, I walked next door and took a seat at the bar. Sat there, unrecognized, for just short of 10 minutes. So I got up and walked out. The bar tender was paying attention to only certain guests, even outside the bar where there were plenty of servers, who would come behind the bar and make their own drink. I'm now at Texas Roadhouse where I have been asked 3 times inside 10 minutes if I had everything I need!!! What a difference just across the street!
To start, it was freezing cold in there. Secondly, we came for the salad bar and more than 1/2 of the items were at the bottom of the barrel or gone entirely. Wait staff was visiting with each other instead of taking care of business. I had to point out to the staff that the salad bar needed attention and it took approximately 10 minutes before anyone made a move toward it. Meanwhile, the situation didn't deter the employees enjoying each other's company. Nope. Very doubtful we will be back.