I ordered on the app, and it still took over 25 min they tried to send me out with only half my order and all my food isn’t hot, terrible location, I’d just consider running down the road to a different establishment.
Atmosphere: 1
Food: 3
Service: 1
Mariposa28e
I ordered 2 whopper meals and it took over 15 to get our food for dine in.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hamburger
Tsiba ofthedollars
The onion rings were cold, and the burger patties were very dry to where I almost choked.
Atmosphere: 1
Food: 1
Service: 1
Noah Bertram
Service is better than the food
Atmosphere: 3
Food: 1
Service: 4
Allen Simonson
Mediocre burger spot.
Atmosphere: 3
Food: 3
Service: 3
brandy salgado
You can't go wrong with a croissanwich!
Atmosphere: 3
Food: 5
Service: 5
Arcamedies
I stopped for a quick bite at 8:15 pm and ordered the DUO. The burger was stone cold like it came out of the fridge and so small it was a joke. The chicken wrap was the same, virtually no chicken. The kid manager whipped up a replacement and it, the whole sandwich, was so hot it burned my hand, microwaved it completely not just the patty. Don't go here this is ongoing for years.
Atmosphere: 4
Food: 1
Service: 1
Michael Henderson
Service is extremely slow, front counter consistently ignored, woman who appears to some sort of manager doesn't wash hands ever. Watched her play with her mouth then handle food. Same woman also puts fry and chicken fry utensils on unclean surface, plays with her phone, and eats behind the counter. Tables are dirty, floor has trash on it. Management needs to be replaced and the entire crew needs to be re-trained.
Atmosphere: 1
Food: 1
Service: 1
Felipe Gonzalez
The whopper was cold, cheese was not even melted. Wife had to go and ask them to put it the microwave.
Carl Bergeron
Sandwiches were incorrectly made. Service was slow. Cashier seemed distracted or bored. Very disappointed.
Go here if you want to wait 20 minutes in the drive-through, lol.
Atmosphere: 2
Food: 3
Service: 1
K M
this is for the staff working 10-12-23 around 3:40. Thank you for being such kind people really put a huge smile on my face and I hope that management says thank you for me and let’s both the cook and cashier know that they did a phenomenal job today, speedy service and amazing customer service is what I always experience at this location.
Atmosphere: 5
Food: 5
Service: 5
Kyle Crowston
Waited 20 minutes in drive thru to be handed wrong food. Worst Burger King in Lakeland.
Atmosphere: 1
Food: 1
Service: 1
Loretta Clark
I love Burger King! ? They will always be #1 in my book.
Had a little time to step away for a quick 30 min lunch break! Decided to run to BK for a hot fresh fry! No cars there, it was not busy. I ordered when I got to the window I asked for 2 BBQ sauce! Cierra tells me in a tone that ”it’s going to cost .25 cents extra each, proceeds to say when they give out free products it takes away from their bonuses.” Terrible customer service and my fries were not FRESH as I had requested!!
I ordered on the app, and it still took over 25 min they tried to send me out with only half my order and all my food isn’t hot, terrible location, I’d just consider running down the road to a different establishment.
Atmosphere: 1
Food: 3
Service: 1
I ordered 2 whopper meals and it took over 15 to get our food for dine in.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Hamburger
The onion rings were cold, and the burger patties were very dry to where I almost choked.
Atmosphere: 1
Food: 1
Service: 1
Service is better than the food
Atmosphere: 3
Food: 1
Service: 4
Mediocre burger spot.
Atmosphere: 3
Food: 3
Service: 3
You can't go wrong with a croissanwich!
Atmosphere: 3
Food: 5
Service: 5
I stopped for a quick bite at 8:15 pm and ordered the DUO. The burger was stone cold like it came out of the fridge and so small it was a joke. The chicken wrap was the same, virtually no chicken. The kid manager whipped up a replacement and it, the whole sandwich, was so hot it burned my hand, microwaved it completely not just the patty. Don't go here this is ongoing for years.
Atmosphere: 4
Food: 1
Service: 1
Service is extremely slow, front counter consistently ignored, woman who appears to some sort of manager doesn't wash hands ever. Watched her play with her mouth then handle food. Same woman also puts fry and chicken fry utensils on unclean surface, plays with her phone, and eats behind the counter. Tables are dirty, floor has trash on it. Management needs to be replaced and the entire crew needs to be re-trained.
Atmosphere: 1
Food: 1
Service: 1
The whopper was cold, cheese was not even melted. Wife had to go and ask them to put it the microwave.
Sandwiches were incorrectly made. Service was slow. Cashier seemed distracted or bored. Very disappointed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Onion Rings
Restaurantji Recommends
Go here if you want to wait 20 minutes in the drive-through, lol.
Atmosphere: 2
Food: 3
Service: 1
this is for the staff working 10-12-23 around 3:40. Thank you for being such kind people really put a huge smile on my face and I hope that management says thank you for me and let’s both the cook and cashier know that they did a phenomenal job today, speedy service and amazing customer service is what I always experience at this location.
Atmosphere: 5
Food: 5
Service: 5
Waited 20 minutes in drive thru to be handed wrong food. Worst Burger King in Lakeland.
Atmosphere: 1
Food: 1
Service: 1
I love Burger King! ? They will always be #1 in my book.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Chicken Sandwich, Chicken Fries, Chicken Garden Salad, Onion Rings, Hash Browns, French Toast Sticks, Hamburger, French Fries, Chicken Jr, Quarter Pound King, Chicken Nuggets, Crispy Chicken, Crispy Chicken Sandwich, Impossible Whopper, Vanilla Soft Serve
Had a little time to step away for a quick 30 min lunch break! Decided to run to BK for a hot fresh fry! No cars there, it was not busy. I ordered when I got to the window I asked for 2 BBQ sauce! Cierra tells me in a tone that ”it’s going to cost .25 cents extra each, proceeds to say when they give out free products it takes away from their bonuses.” Terrible customer service and my fries were not FRESH as I had requested!!
Atmosphere: 2
Food: 2
Service: 1