It's been a while since I have ordered anything. So I thought we would stop on our way out of town. The coffee was extremely weak and it seemed to be heavily creamed. I could not even taste the hazelnut and had to add additional Splenda. NOT worth the more than $3 a cup I spent.
Atmosphere: 2
Food: 2
Service: 2
Cydney Collins
So I first want to say, the people here are phenomenal, I come here almost everyday if not twice a day and I can confidently say, they make my coffee the same every time and it tastes so good. Anyways, today I messed up my own mobile order, accidentally pressed the hot section instead of cold and coincidently enough my drink is also in the hot section so I didn't even think twice when ordering. When I pulled up to get my drink, I definitely questioned if it was actually my order or not, the person at the window immediately said they would remake it and didn't even question my mistakes. She was VERY KIND and understanding. While I was waiting, I looked in the app and sure enough, I goofed. I am so thankful for this Dunkin though, they are all so sweet and very fast every time I visit.
Atmosphere: 5
Food: 5
Service: 5
Miralys Reffett
I'm giving up on dunkin. Every single time the order either gets messed up or tastes like nothing. I just paid $4.39 for an iced coffee that tasted like dirty water. Terrible. So done.
Food: 1
Service: 2
Jonathan Hernden
Who doesn't love a good donut paired with great coffee?? Love the double D.
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Croissant
Zerowolf_VR
They overpriced their coffee
Sean Lee
Just left dunkin donuts and was VERY disappointed with the service. No one was friendly when my husband and I came in. The cashier was rushing and kept stopping when I was ordering. Then after we got our order they handed the food to us with out saying have a good day etc. Yet when others came to the booth they were very friendly and courteous to them. Will not recommend this store to anyone I know. I will NEVER come back to that place EVER again.
The lady at the window was rude when I simply asked about my total. Little did I know it’s because I was being charged for additional items I did not order. The avocado toast I paid 5 dollars for wasn’t even toaster they put the spread on plain untoasted bread. The whole experience was
At any time of day, its time for a dunkin run. Best coffee
Atmosphere: 5
Food: 5
Service: 5
Marissa Oquendo
The drive thru is confusing. Not for me but for others. Idk how to fix that thoughAnd when I go inside sometimes they have the order screen up and sometimes it’s notOne time my drink was made but they didn’t package my donut . Probably a one time thing but I dont feel like testing it againSo overall I dislike the inconsistenciesMuch easier to order the old fashion way. The irony of having options marketed as saving time only for it to take double or triple the timeMy coffee always tastes good though so I will return until they mess that up too
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Donuts
Jen A.
Very clean place, cozy environment.. Young guy at register was nice but lacked personality. Left my food on counter, no receipt.. when I came to counter, he just said” your food is over there” didn’t even say thanks for stopping by or have a nice day! It’s all about customer service, young man, and I hope you get better at it. I did say thank you and went about my business.
Atmosphere: 5
Food: 5
Service: 3
Amanda Easter
I totally get that this place gets busy, but I'm going on 45 mins. in the drive thru. I could have gone to a local shop and saved 30 mins. Obviously need more staffing, or more efficient/competent staffing.
Atmosphere: 1
Food: 3
Service: 2
David Whitcomb
They were extremely busy and the printer messed up. The manager really did well taking care of everyone as fast as possible.
It's been a while since I have ordered anything. So I thought we would stop on our way out of town. The coffee was extremely weak and it seemed to be heavily creamed. I could not even taste the hazelnut and had to add additional Splenda. NOT worth the more than $3 a cup I spent.
Atmosphere: 2
Food: 2
Service: 2
So I first want to say, the people here are phenomenal, I come here almost everyday if not twice a day and I can confidently say, they make my coffee the same every time and it tastes so good. Anyways, today I messed up my own mobile order, accidentally pressed the hot section instead of cold and coincidently enough my drink is also in the hot section so I didn't even think twice when ordering. When I pulled up to get my drink, I definitely questioned if it was actually my order or not, the person at the window immediately said they would remake it and didn't even question my mistakes. She was VERY KIND and understanding. While I was waiting, I looked in the app and sure enough, I goofed. I am so thankful for this Dunkin though, they are all so sweet and very fast every time I visit.
Atmosphere: 5
Food: 5
Service: 5
I'm giving up on dunkin. Every single time the order either gets messed up or tastes like nothing. I just paid $4.39 for an iced coffee that tasted like dirty water. Terrible. So done.
Food: 1
Service: 2
Who doesn't love a good donut paired with great coffee?? Love the double D.
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Donuts, Croissant
They overpriced their coffee
Just left dunkin donuts and was VERY disappointed with the service. No one was friendly when my husband and I came in. The cashier was rushing and kept stopping when I was ordering. Then after we got our order they handed the food to us with out saying have a good day etc. Yet when others came to the booth they were very friendly and courteous to them. Will not recommend this store to anyone I know. I will NEVER come back to that place EVER again.
Food: 1
Service: 1
Very nice group of people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Plain Stuffed Bagel Minis
The best Dunkin in Lakeland! Worth stopping by on your wedding day!
Atmosphere: 5
Food: 5
Service: 5
Quick and pleasant.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg and Cheese, Donuts, Caramel Iced Macchiato, Croissant
The lady at the window was rude when I simply asked about my total. Little did I know it’s because I was being charged for additional items I did not order. The avocado toast I paid 5 dollars for wasn’t even toaster they put the spread on plain untoasted bread. The whole experience was
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
At any time of day, its time for a dunkin run. Best coffee
Atmosphere: 5
Food: 5
Service: 5
The drive thru is confusing. Not for me but for others. Idk how to fix that thoughAnd when I go inside sometimes they have the order screen up and sometimes it’s notOne time my drink was made but they didn’t package my donut . Probably a one time thing but I dont feel like testing it againSo overall I dislike the inconsistenciesMuch easier to order the old fashion way. The irony of having options marketed as saving time only for it to take double or triple the timeMy coffee always tastes good though so I will return until they mess that up too
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Donuts
Very clean place, cozy environment.. Young guy at register was nice but lacked personality. Left my food on counter, no receipt.. when I came to counter, he just said” your food is over there” didn’t even say thanks for stopping by or have a nice day! It’s all about customer service, young man, and I hope you get better at it. I did say thank you and went about my business.
Atmosphere: 5
Food: 5
Service: 3
I totally get that this place gets busy, but I'm going on 45 mins. in the drive thru. I could have gone to a local shop and saved 30 mins. Obviously need more staffing, or more efficient/competent staffing.
Atmosphere: 1
Food: 3
Service: 2
They were extremely busy and the printer messed up. The manager really did well taking care of everyone as fast as possible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts