This place needs an upgrade. The fries never have any seasoning on them and are cold and soggy. And if you ask someone to remake them it is always an issue or they argue with you about it. They act as if they don’t believe you. This is the only reason we buy fries from here because when they are fried all the way and not soggy and actually have seasoning on them they are delicious! But the last couple times we have come it has not been great. The floor is always sticky’s the drink machine is filthy. The drink machine was out of half of its flavors. It was filthy and needed to be wiped down on the inside and out. The floors and countertops were sticky and gross. This place has had a rough time lately. And some of the workers are just not friendly people and they are the faces you see when you walk in. Whoever owns this place needs to train their workers and do better.
Horrible 15.00 for cold wings service terrible the whole restaurant has gone downhill
Atmosphere: 1
Food: 1
Service: 1
Albert Williams
Terrible stuff
Anthony Wright
Quick pit up when available
Atmosphere: 5
Food: 4
Service: 4
Steven B
Lack luster food. Would compare to Popeyes chicken but worse.
Atmosphere: 2
Food: 3
Service: 2
Lana Liesen
Awsome salads! Try them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Amanda Mcbride
Zaxbys is my go to but night was not it . I came in and order a to go order got a number 1 with a large sweet tea that only came with 2 chicken tenders cold fries also order two order's of cheese bites that much had been just sitting under a heat light. So now wife is waiting for pizza to get here
Fabian Celaya
The manager Lee was non helpful when I called in asking about a question and he proceeded to call me “bud” as if I was a child and as I was voicing my concerns he hung up on me. That’s not good customer service. Decided to call back and he refused to talk to me. I do not recommend this place to anyone because this customer service is awful. Go to a different zaxbys if you must but this place is ran by a joke of a man. I hope you see this Lee and become a better General manager
Service: 1
Earl Kelly
Was very surprised that it tasted so well not one to eat boneless chicken but will eat it up
Place is closed for remodel. Drove from Orlando to this location and nothing is posted that it is closed. Very disappointed.
John Var
I know they try but let's put the aces in their places folks. Waited quite some time before I received our family's order. Thought... let me just check it quickly while I'm here. Sure enough, order was missing items. They seemed overwhelmed. Have your expediter make sure the order is correct before handing it out. Even if you're busy.
Food: 4
Service: 2
Jordan Cleinman
Extremely rude, inconsiderate service. Place was nasty, sticky floors, dirty tables, almost nowhere clean to sit, despite 90% of the tables being empty.
Atmosphere: 1
Food: 1
Service: 1
Chris Norris Finley
Zaxby's is probably my favorite place for chicken and every location I go to is on top of the orders and making sure every customer is taken care of in a timely matter. The only issue I have is on the corporate level for pricing, $31 for 20 fingers is crazy. Delicious chicken, crazy prices.
This place needs an upgrade. The fries never have any seasoning on them and are cold and soggy. And if you ask someone to remake them it is always an issue or they argue with you about it. They act as if they don’t believe you. This is the only reason we buy fries from here because when they are fried all the way and not soggy and actually have seasoning on them they are delicious! But the last couple times we have come it has not been great. The floor is always sticky’s the drink machine is filthy. The drink machine was out of half of its flavors. It was filthy and needed to be wiped down on the inside and out. The floors and countertops were sticky and gross. This place has had a rough time lately. And some of the workers are just not friendly people and they are the faces you see when you walk in. Whoever owns this place needs to train their workers and do better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Tenders and Fries, Cobb Salad, Chicken Fingers, Salad
Chicken a little too greasy.
Atmosphere: 4
Food: 3
Service: 4
Horrible 15.00 for cold wings service terrible the whole restaurant has gone downhill
Atmosphere: 1
Food: 1
Service: 1
Terrible stuff
Quick pit up when available
Atmosphere: 5
Food: 4
Service: 4
Lack luster food. Would compare to Popeyes chicken but worse.
Atmosphere: 2
Food: 3
Service: 2
Awsome salads! Try them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Zaxbys is my go to but night was not it . I came in and order a to go order got a number 1 with a large sweet tea that only came with 2 chicken tenders cold fries also order two order's of cheese bites that much had been just sitting under a heat light. So now wife is waiting for pizza to get here
The manager Lee was non helpful when I called in asking about a question and he proceeded to call me “bud” as if I was a child and as I was voicing my concerns he hung up on me. That’s not good customer service. Decided to call back and he refused to talk to me. I do not recommend this place to anyone because this customer service is awful. Go to a different zaxbys if you must but this place is ran by a joke of a man. I hope you see this Lee and become a better General manager
Service: 1
Was very surprised that it tasted so well not one to eat boneless chicken but will eat it up
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Tenders and Fries
Restaurantji Recommends
Thank you.
Atmosphere: 5
Food: 5
Service: 5
Place is closed for remodel. Drove from Orlando to this location and nothing is posted that it is closed. Very disappointed.
I know they try but let's put the aces in their places folks. Waited quite some time before I received our family's order. Thought... let me just check it quickly while I'm here. Sure enough, order was missing items. They seemed overwhelmed. Have your expediter make sure the order is correct before handing it out. Even if you're busy.
Food: 4
Service: 2
Extremely rude, inconsiderate service. Place was nasty, sticky floors, dirty tables, almost nowhere clean to sit, despite 90% of the tables being empty.
Atmosphere: 1
Food: 1
Service: 1
Zaxby's is probably my favorite place for chicken and every location I go to is on top of the orders and making sure every customer is taken care of in a timely matter. The only issue I have is on the corporate level for pricing, $31 for 20 fingers is crazy. Delicious chicken, crazy prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Fries, Kickin Chicken Sandwich, Chicken Fingers