Just went in to order sandwiches for my family and I. I explained that we would be doing 4 sandwiches, then proceeded to order the first 3 (all the same, on the same bread). The employee (an older man, always there) began making one sandwich. After being reminded of the other two sandwiches, the employee began to make 3 more sandwiches that did not resemble the first (note they were all supposed to be THE SAME). This began a spiral of both my partner and I having to repeat our order about 4 more times, all while the employees (another employee walked out after the second time the first employee messed up the order) are laughing, sighing, smirking, and being overall dismissive and rude. When I attempted to cancel the order, the employees both got loud and said they would remake the order one more time. In the end, ALL 4 sandwiches were STILL WRONG, and we were still charged full price, and I understand miscommunication, but going as far as to be disrespectful to customers crosses a line.
Atmosphere: 1
Food: 1
Service: 1
Garrett G.
Worst subway I've ever been in. Veggies were very old, pickles were white and tomatoes were falling apart because of the poor quality. The man behind the counter kept trying to put random things on the sub and didn't listen to what we were saying. Overall, just bad quality food and not great customer service. Will definitely not eat here again.
Atmosphere: 1
Food: 1
Service: 1
Jeff S
Absolutely terrible customer service. Placed a pickup order and when I went in to pick it up, they said they had no order and nothing was sent to them. Confirmed the address and showed them the order. They stood around and did absolutely nothing. Just told me to contact the corporate office. This is absolutely unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
Saleh
Absolutely terrible customer service. Placed a pickup order and when I went in to pick it up, they said they had no order and nothing was sent to them. Confirmed the address and showed them the order. They stood around and did absolutely nothing. Just told me to contact the corporate office. This is absolutely unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
Amy Graham
Ordered food online and asked for two of my sandwiches to have extra meat and cheese and toasted on 4 of the sandwiches. However we get home and look and the sandwiches that were supposed to be extra meat did not have it and the others were not toasted. Talked to the manager and he said there was nothing he could do because we already ate them because we weren't going back out. Be said bring the sandwiches and I'll give you refund and I told him that we ate them and he just repeated himself over and over. He was very rude.
Atmosphere: 1
Food: 5
Service: 1
Jay Canals
Super, super, super clean. The prep line always immaculate and tidy. The staff/owners are very friendly and accommodating. Very impressive to hear how they have memorized certain customers orders from repetitive visits. We frequent often and everything is very consistent.
Atmosphere: 5
Food: 5
Service: 5
Yamiliz Marrero
It's hard to find a subway that has the personal pizza on hand, so definitely worth it for me?
Atmosphere: 5
Food: 5
Service: 5
C Jackson
Don’t do it! Inside and out looks dirty and the sandwich station always looks a mess. Seen an employee changing veggie dates stickers behind counter! *EWE* Staff doesn’t even want to be there :/
Atmosphere: 1
Food: 1
Service: 1
Matt B.
unbelievable, I accidentally placed an order here at this location then called almost immediately afterwards then the "Owner" refused to refund me, then said he would speak to his boss, he obviously messed up in his words lying about being the owner, then claimed the owner is his uncle. this is the worst subway location I have ever been to. He was also disrespectful for no reason, I was probably the most respectful I have ever presented myself.
Suzanne
Went to this Subway last night. It is the best one I've ever been in. The store was clean, the staff was pleasant, the bread was fresh and many varieties available and the meats and vegetables were super fresh. I really love this location.
These dudes are on top of their game. They care about customer service. This place is really on and poppin.
Atmosphere: 5
Food: 5
Service: 5
Raquel Register
My FAVORITE Subway. They bake their cookies to perfection. Salads just taste better at this location and the employees are SUPER friendly. Thank you guys!!!!
sleepy ash
The gentlemen who work at this location always make my kids smile, and are super friendly! They also make us feel safe when we sit inside to eat (single mom with 2 young kids) kuddos to the staff!Kid-friendliness: Awesome patient staff!
William H.
Employees were efficient and friendly. Restaurant was very clean. The food was good and fresh.
John Whitesell
We love this location! It’s the one by Big Lots on SR54 in Land o Lakes. The worker guys are always clean and very welcoming and friendly. In fact, this is most likely THE CLEANEST Subway store you’ll ever visit . They keep the ingredients fresh and the drink station and chips shelves are always well stocked. The tables are clean every time we have been here. Clean restrooms too. This is really what every Subway restaurant is supposed to be!
Just went in to order sandwiches for my family and I. I explained that we would be doing 4 sandwiches, then proceeded to order the first 3 (all the same, on the same bread). The employee (an older man, always there) began making one sandwich. After being reminded of the other two sandwiches, the employee began to make 3 more sandwiches that did not resemble the first (note they were all supposed to be THE SAME). This began a spiral of both my partner and I having to repeat our order about 4 more times, all while the employees (another employee walked out after the second time the first employee messed up the order) are laughing, sighing, smirking, and being overall dismissive and rude. When I attempted to cancel the order, the employees both got loud and said they would remake the order one more time. In the end, ALL 4 sandwiches were STILL WRONG, and we were still charged full price, and I understand miscommunication, but going as far as to be disrespectful to customers crosses a line.
Atmosphere: 1
Food: 1
Service: 1
Worst subway I've ever been in. Veggies were very old, pickles were white and tomatoes were falling apart because of the poor quality. The man behind the counter kept trying to put random things on the sub and didn't listen to what we were saying. Overall, just bad quality food and not great customer service. Will definitely not eat here again.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible customer service. Placed a pickup order and when I went in to pick it up, they said they had no order and nothing was sent to them. Confirmed the address and showed them the order. They stood around and did absolutely nothing. Just told me to contact the corporate office. This is absolutely unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
Absolutely terrible customer service. Placed a pickup order and when I went in to pick it up, they said they had no order and nothing was sent to them. Confirmed the address and showed them the order. They stood around and did absolutely nothing. Just told me to contact the corporate office. This is absolutely unacceptable customer service.
Atmosphere: 1
Food: 1
Service: 1
Ordered food online and asked for two of my sandwiches to have extra meat and cheese and toasted on 4 of the sandwiches. However we get home and look and the sandwiches that were supposed to be extra meat did not have it and the others were not toasted. Talked to the manager and he said there was nothing he could do because we already ate them because we weren't going back out. Be said bring the sandwiches and I'll give you refund and I told him that we ate them and he just repeated himself over and over. He was very rude.
Atmosphere: 1
Food: 5
Service: 1
Super, super, super clean. The prep line always immaculate and tidy. The staff/owners are very friendly and accommodating. Very impressive to hear how they have memorized certain customers orders from repetitive visits. We frequent often and everything is very consistent.
Atmosphere: 5
Food: 5
Service: 5
It's hard to find a subway that has the personal pizza on hand, so definitely worth it for me?
Atmosphere: 5
Food: 5
Service: 5
Don’t do it! Inside and out looks dirty and the sandwich station always looks a mess. Seen an employee changing veggie dates stickers behind counter! *EWE* Staff doesn’t even want to be there :/
Atmosphere: 1
Food: 1
Service: 1
unbelievable, I accidentally placed an order here at this location then called almost immediately afterwards then the "Owner" refused to refund me, then said he would speak to his boss, he obviously messed up in his words lying about being the owner, then claimed the owner is his uncle. this is the worst subway location I have ever been to. He was also disrespectful for no reason, I was probably the most respectful I have ever presented myself.
Went to this Subway last night. It is the best one I've ever been in. The store was clean, the staff was pleasant, the bread was fresh and many varieties available and the meats and vegetables were super fresh. I really love this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
These dudes are on top of their game. They care about customer service. This place is really on and poppin.
Atmosphere: 5
Food: 5
Service: 5
My FAVORITE Subway. They bake their cookies to perfection. Salads just taste better at this location and the employees are SUPER friendly. Thank you guys!!!!
The gentlemen who work at this location always make my kids smile, and are super friendly! They also make us feel safe when we sit inside to eat (single mom with 2 young kids) kuddos to the staff!Kid-friendliness: Awesome patient staff!
Employees were efficient and friendly. Restaurant was very clean. The food was good and fresh.
We love this location! It’s the one by Big Lots on SR54 in Land o Lakes. The worker guys are always clean and very welcoming and friendly. In fact, this is most likely THE CLEANEST Subway store you’ll ever visit . They keep the ingredients fresh and the drink station and chips shelves are always well stocked. The tables are clean every time we have been here. Clean restrooms too. This is really what every Subway restaurant is supposed to be!
Recommended dishes: Cookies, Grilled Chicken