Horrible costumer service, they took my money and never give me my pizza
Atmosphere: 1
Food: 1
Service: 1
abi merran
Not good service. Not accommodating
Jennifer Lorraine
We grew up on papa johns ...love there food ...keep it tight guys ..thank you for all that you do ...it doesnt go unnoticed!
Atmosphere: 3
Food: 3
Service: 3
william alexis trujillo
Workers don’t wash their hands after working on cashier I saw them. First and last time I buy there
LaShawnda Stevenson
Every thing sucks don’t order food never right and customer service sucks. If the manager rude their employees rude and that’s how that store run it needs to be under new management cause they
Atmosphere: 1
Food: 1
Service: 1
Jorge Campos
On point, as of right now... no mistake ever on my pizza.. I have been coming here for about 10
Atmosphere: 5
Food: 5
Service: 5
David T. Proffitt
This place is really, really bad. Every single item in my order was incorrectly handled by the staff. When I asked the delivery person to return with the correct items, the manager, Tim, hung up on me. I tried calling back twice, got put on hold right away, and each times was hung up on.
Atmosphere: 4
Food: 4
Service: 5
Lita Enriquez
It was my favorite pizza...not now...something changed...I don't know what...but what I do know is that Rio pizza in Bolivia surpasses it in flavor...and the stuffed edge is the best... .advisable..
Atmosphere: 4
Food: 3
Service: 4
Mena Gordon
Just tried calling two times and both times someone answered and intentionally hung up.
luis0371
Horrible service. No communication spent 15 minutes on hold to verify they deliver to my address I was charged and 1 hour later when I called they said they canceled my order because they don't deliver. No call no nothing so I just paid and waited for no reason.
If I could give ZERO stars, I would. My friend ordered in 01/04/2024 at 7pm at the website and she specified her order according to her health restrictions. Guess what? As they always do, they sent the order completely wrong because as usual they don’t follow instructions when you order online. Food arrived and she specifically told the driver that it was wrong and she couldn’t have it due to her health restrictions. The driver said: “I’m just the driver.” And ignored all of her concerns. She then called the store and told them politely to please send her right order because she could not have those ingredients. The attendant said: “It sounds like a you problem”. EXCUSE ME? I’m glad she noticed the wrong order and threw it away because if she had it without knowing and with her health restrictions, can you imagine what could’ve happened?! This is unbelievable, lack of customer service of the employees and their lack of responsibility with the Company that could clearly be involved in a huge problem right now. Get better!
Jose Antonio Del Solar
Customer service was good. Food not at all. All meat pizza had no flavor, was plain. The place is ugly. Expensive place for pizza. I asked for a menu , they couldn't find it.
Atmosphere: 1
Food: 3
Service: 5
Roosevelt Hottinger
Let me tell I’m the one that always try to find good even in the worse but this place is ridiculous horrible customer service call because my online order take more than one hour to arrive and they put me on hold for another 10 mins so if you appreciate your time do not order from this place at the end I had to drive around the neighborhood looking for the driver simple don’t order here
Food: 1
Service: 1
Darryl Harp
The pizza is always good, although for some reason, the dough, it tastes like "frozen"
Horrible costumer service, they took my money and never give me my pizza
Atmosphere: 1
Food: 1
Service: 1
Not good service. Not accommodating
We grew up on papa johns ...love there food ...keep it tight guys ..thank you for all that you do ...it doesnt go unnoticed!
Atmosphere: 3
Food: 3
Service: 3
Workers don’t wash their hands after working on cashier I saw them. First and last time I buy there
Every thing sucks don’t order food never right and customer service sucks. If the manager rude their employees rude and that’s how that store run it needs to be under new management cause they
Atmosphere: 1
Food: 1
Service: 1
On point, as of right now... no mistake ever on my pizza.. I have been coming here for about 10
Atmosphere: 5
Food: 5
Service: 5
This place is really, really bad. Every single item in my order was incorrectly handled by the staff. When I asked the delivery person to return with the correct items, the manager, Tim, hung up on me. I tried calling back twice, got put on hold right away, and each times was hung up on.
Atmosphere: 4
Food: 4
Service: 5
It was my favorite pizza...not now...something changed...I don't know what...but what I do know is that Rio pizza in Bolivia surpasses it in flavor...and the stuffed edge is the best... .advisable..
Atmosphere: 4
Food: 3
Service: 4
Just tried calling two times and both times someone answered and intentionally hung up.
Horrible service. No communication spent 15 minutes on hold to verify they deliver to my address I was charged and 1 hour later when I called they said they canceled my order because they don't deliver. No call no nothing so I just paid and waited for no reason.
Service: 1
Restaurantji Recommends
Fast clean and
Atmosphere: 5
Food: 3
Service: 5
If I could give ZERO stars, I would. My friend ordered in 01/04/2024 at 7pm at the website and she specified her order according to her health restrictions. Guess what? As they always do, they sent the order completely wrong because as usual they don’t follow instructions when you order online. Food arrived and she specifically told the driver that it was wrong and she couldn’t have it due to her health restrictions. The driver said: “I’m just the driver.” And ignored all of her concerns. She then called the store and told them politely to please send her right order because she could not have those ingredients. The attendant said: “It sounds like a you problem”. EXCUSE ME? I’m glad she noticed the wrong order and threw it away because if she had it without knowing and with her health restrictions, can you imagine what could’ve happened?! This is unbelievable, lack of customer service of the employees and their lack of responsibility with the Company that could clearly be involved in a huge problem right now. Get better!
Customer service was good. Food not at all. All meat pizza had no flavor, was plain. The place is ugly. Expensive place for pizza. I asked for a menu , they couldn't find it.
Atmosphere: 1
Food: 3
Service: 5
Let me tell I’m the one that always try to find good even in the worse but this place is ridiculous horrible customer service call because my online order take more than one hour to arrive and they put me on hold for another 10 mins so if you appreciate your time do not order from this place at the end I had to drive around the neighborhood looking for the driver simple don’t order here
Food: 1
Service: 1
The pizza is always good, although for some reason, the dough, it tastes like "frozen"
Atmosphere: 3
Food: 3
Service: 3