Ordered the Rockefeller Butterfish for the first time the meat was spose to be white and flaky more the half my meat had the blood line so all was mostly dark brown with a really pungent nasty taste for $30 plus dollars expected better quality. When I told the waitress when she seen i really didn't touch my meal Laura she said she would inform someone from the back which never happened just gave us our bill. Me and my husband eat her frequently usually love the food and experience. Might have to find a new seafood joint after this. Highly disappointed.
Recommended dishes: Fish
Bill briggle
Great service good food
Jenean Haggins
Let me start by saying we frequent this location often although the one on Lake Under Hill is closer. My husband and I are seated and he leaves for the restroom, but gives me his order and asked for me to order for him. Our waitress Alyssa arrives and I ordered the Fontina Pork Tenderloin (MEDIUM WELL) Wood-grilled ( but what he actually said he wanted was a bone in pork chop) with two sides asparagus and garlic herb potatoes for him and Steak (MEDIUM WELL) & Crab Cake with asparagus and Jasmin rice. When our food came my husband looked at it said that's not what he wanted, he wanted the bone in pork chop (MEDIUM WELL). Alyssa (very nice waitress) went to get the manager (Josh) he was extremely apologetic and was willing to take the food back and have the bone in pork chop made, my husband refused and ate his meal anyway, however the tenderloin wasn't MEDIUM WELL it was WELL DONE. My steak was WELL DONE and dry I didn't eat it I just ate the crab cake and the sides. I apologized to the waitress for the miscommunication apparently I ordered the wrong thing, and assured her that it was my fault because when I made the order I thought I was ordering the pork chop. At this time another manager (Matt) who we've seen several times before came to our table because he said he over heard the conversation in the back and he apologized as well, comped the meal, gave us two $25.00 gift cards and they made my husband the order we originally wanted. Matt, Josh and Alyssa went above and beyond to provide great customer service, I got emotional because although it was an honest mistake on my part they made the wrong, right, which they didn't have to do. I would have gladly paid for the meals as they prepared what I ordered. It's very rare in 2024 we could go anywhere and receive good customer service. Thank you Matt, Josh and Alyssa.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cod Imperial
noacj24
Ashley was the best Server I have had In a long time she did amazing my cup was never Empty can't have ask for a better time she Deserve a raise.
Atmosphere: 5
Food: 4
Service: 5
Kelly Eichner
We love Bonefish from the food to the service and we truly love Mack he amazing checking on the table's you always feel like family we his there .we love taking our family there .Vegetarian options: We love we can bring friends and family and they have options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Salad, Bang Bang Shrimp Tacos, Rockefeller Butterfish
Evana Lutz
Wow a charming local find! Laura and Josh gave excellent service and made us feel at home.
Atmosphere: 5
Food: 5
Service: 5
Sydney Wesley
all of the staff is very attentive and nice! had a wonderful time dining with my family!Dietary restrictions: have a great gluten free menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Bang Bang Shrimp Tacos, Key Lime Pie
Laura Reilly
Evana and Laura was great!!Dietary restrictions: Gluten
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
EdardJ Shelton
I usually don't eat in restaurants that use table cloths $$$$
Atmosphere: 5
Food: 3
Service: 4
Nikki Coppola
If you have never been younare missing out. The food is excellent! Great place overall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Dip, Bang Bang Shrimp Tacos
Ashley was our server and she was terrific!! Very responsive and attentive. Answered all of our questions and steered us to a wonderful meal!! ❤️Dietary restrictions: Many Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Salad, Cod Imperial
Rebecca Hessler
Josh was the best waiter I’ve ever had at bonefish!Vegetarian options: Can’t have meat on Fridays so I had salmon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Shrimp Tacos
Tiffany Dowling
Josh was amazing! Attentive, helpful, very personable! Ask for him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops & Shrimp Skewer, Imperial Dip, Bang Bang Shrimp Tacos, Cheesecake
Janette Badia
We visited on a weekday before Happy Hour was over. We enjoyed the Big Bang Shrimp on the social hour menu. It was $15, but enough to share with probably 6 people, as an appetizer. The sample platter was also great, but the shrimp by far was a larger portion than all of that, separate. The service was excellent, and the atmosphere was cozy and quiet on a weekday evening in the bar area.
Atmosphere: 5
Food: 5
Service: 5
Israel Sierra
Ashley was exceptional and knows how to provide quality service with a smile. Highly recommend the old fashion the bartender, Derek, made one of the best my husbands ever had.
Ordered the Rockefeller Butterfish for the first time the meat was spose to be white and flaky more the half my meat had the blood line so all was mostly dark brown with a really pungent nasty taste for $30 plus dollars expected better quality. When I told the waitress when she seen i really didn't touch my meal Laura she said she would inform someone from the back which never happened just gave us our bill. Me and my husband eat her frequently usually love the food and experience. Might have to find a new seafood joint after this. Highly disappointed.
Recommended dishes: Fish
Great service good food
Let me start by saying we frequent this location often although the one on Lake Under Hill is closer. My husband and I are seated and he leaves for the restroom, but gives me his order and asked for me to order for him. Our waitress Alyssa arrives and I ordered the Fontina Pork Tenderloin (MEDIUM WELL) Wood-grilled ( but what he actually said he wanted was a bone in pork chop) with two sides asparagus and garlic herb potatoes for him and Steak (MEDIUM WELL) & Crab Cake with asparagus and Jasmin rice. When our food came my husband looked at it said that's not what he wanted, he wanted the bone in pork chop (MEDIUM WELL). Alyssa (very nice waitress) went to get the manager (Josh) he was extremely apologetic and was willing to take the food back and have the bone in pork chop made, my husband refused and ate his meal anyway, however the tenderloin wasn't MEDIUM WELL it was WELL DONE. My steak was WELL DONE and dry I didn't eat it I just ate the crab cake and the sides. I apologized to the waitress for the miscommunication apparently I ordered the wrong thing, and assured her that it was my fault because when I made the order I thought I was ordering the pork chop. At this time another manager (Matt) who we've seen several times before came to our table because he said he over heard the conversation in the back and he apologized as well, comped the meal, gave us two $25.00 gift cards and they made my husband the order we originally wanted. Matt, Josh and Alyssa went above and beyond to provide great customer service, I got emotional because although it was an honest mistake on my part they made the wrong, right, which they didn't have to do. I would have gladly paid for the meals as they prepared what I ordered. It's very rare in 2024 we could go anywhere and receive good customer service. Thank you Matt, Josh and Alyssa.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cod Imperial
Ashley was the best Server I have had In a long time she did amazing my cup was never Empty can't have ask for a better time she Deserve a raise.
Atmosphere: 5
Food: 4
Service: 5
We love Bonefish from the food to the service and we truly love Mack he amazing checking on the table's you always feel like family we his there .we love taking our family there .Vegetarian options: We love we can bring friends and family and they have options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Salad, Bang Bang Shrimp Tacos, Rockefeller Butterfish
Wow a charming local find! Laura and Josh gave excellent service and made us feel at home.
Atmosphere: 5
Food: 5
Service: 5
all of the staff is very attentive and nice! had a wonderful time dining with my family!Dietary restrictions: have a great gluten free menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Bang Bang Shrimp Tacos, Key Lime Pie
Evana and Laura was great!!Dietary restrictions: Gluten
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
I usually don't eat in restaurants that use table cloths $$$$
Atmosphere: 5
Food: 3
Service: 4
If you have never been younare missing out. The food is excellent! Great place overall!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Dip, Bang Bang Shrimp Tacos
Restaurantji Recommends
Ashley was our server and she was terrific!! Very responsive and attentive. Answered all of our questions and steered us to a wonderful meal!! ❤️Dietary restrictions: Many Gluten free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish, Salad, Cod Imperial
Josh was the best waiter I’ve ever had at bonefish!Vegetarian options: Can’t have meat on Fridays so I had salmon!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Shrimp Tacos
Josh was amazing! Attentive, helpful, very personable! Ask for him!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scallops & Shrimp Skewer, Imperial Dip, Bang Bang Shrimp Tacos, Cheesecake
We visited on a weekday before Happy Hour was over. We enjoyed the Big Bang Shrimp on the social hour menu. It was $15, but enough to share with probably 6 people, as an appetizer. The sample platter was also great, but the shrimp by far was a larger portion than all of that, separate. The service was excellent, and the atmosphere was cozy and quiet on a weekday evening in the bar area.
Atmosphere: 5
Food: 5
Service: 5
Ashley was exceptional and knows how to provide quality service with a smile. Highly recommend the old fashion the bartender, Derek, made one of the best my husbands ever had.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bang Bang Shrimp Tacos