Horrible customer service ? clearly the manager and drive-thru cashier don't know basic addition... my bill was $8.50 I gave them $15.50 ($5 in quarters and 5 dimes =50 cents and then gave a $10) since that's all I had in cash ans was trying to get rid of change. They only gave me $1.50 back and still owed me $5.50. They both gave me an attitude and only gave me $5 in total and wouldn't give me my correct change back of $7... I'm not complaining of the missing $2, just didn't like how awful they were towards me when it was their mistake not mine. Moral is, learn addition and be better with people and treat them with respect.$15.50-$8.50=$7... not $5Never going back, yall lost a loyal dunkin donut customer.BTW food was cold to top it off but it's whatever now...
Atmosphere: 1
Food: 3
Service: 1
Eric Twachtman
Donuts!
Atmosphere: 5
Food: 5
Service: 5
Lisa
It's 4/5/24@9am & I just witnessed a young employee of Yours... Attack a man outside Your DD... Appalling!!! Your employee needs anger management counseling & Fired- taken to jail for Battery... Lisa S. I may report this to police...
Nas Nadarametti
Employees hate being there!!! You can sense it…
Atmosphere: 1
Food: 1
Service: 1
Christopher England
Do you enjoy waiting 25 plus minutes for your order? Are you interested in being aggressively spoken to for no apparent reason at 8:00 a.m. in the morning? Do you enjoy paying for things that you don't get? If you've answered yes to any of the above this is the dunkin' donuts for you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
Max Spunkworth
The staff are nice and the coffee and WiFi is
Atmosphere: 5
Food: 4
Service: 5
Maria Flores
So I came to the Dunkin’ Donuts today through the drive-through and asked for a glazed doughnut. A medium hot chocolate, and a croissant with ham and cheese only The employee informed me that they didn’t have glazed donuts so I said do you have munchkins she said yes, I said OK can I get Glaze munchkins. Instead, she hands me over the box and tells me that they only had nine so she threw a chocolate one in there to complete the 10 the munchkins were hard one of them look like it was bitten into or broken. I also asked for a ham and cheese on a croissant, and she gave me a stuffed croissant with Swiss cheese and ham I will not be stopping here anymore
Atmosphere: 1
Food: 1
Service: 1
BEATRIZ BERRIOS
Standing here 30 minutes waiting on my mobile order. This is ridiculous. Order should have been ready 45 minutes ago. To drive away and get it wrong.
Atmosphere: 1
Food: 1
Service: 1
Maurice Piper jr
Lobby always closed ,slow as hell,never 3 people or more and manger is very rude,very Jan,28 2024
Atmosphere: 1
Food: 1
Service: 1
Jennifer Herklotz
Pulled in the drivethru at 6am, tried to order 2 boxes of Joe. They told me they don't have it. I said I would wait, got told no again. This was for a business meeting! Absolutely awful location. Won't patronize ever again!
Best breakfast bagels of the dunkins in the area. Off my route but might be back because it is so much better.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Dushan Djukic
Great coffee, and enjoyed the service!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Michael Sheets
I usually do not leave scathing reviews, but with God as my witness I have seen the largest failure of the avsolute simplest of tasks.I ordered an untoasted everything bagel with cream cheese. And I got an everything bagel with zero cream cheese and toasted to the point of being hard as a brick. The thing wasn't even sliced!It is borderline hilarious with how opposite of a direction the very simple thing I ordered went in. I knew Dunkin Donuts was bad all across the board, but I only went here because my poor girlfriend wanted a bagel. We instead got a brick, and were so annoyed that we didn't even want to bother asking the staff for a refund.Go literally anywhere else for bagels, donuts, coffee, WHATEVER.GO. LITERALLY. ANYWHERE. ELSE.
Food: 1
Service: 1
Ryan Waxberg
This really is the worst Dunkin. Ive tried 3 times and every time its been wrong. Go to either of the ones on 434 if you can to get your order done correctly.
Food: 1
Service: 1
Wendy Barfield
I went here around 5:25 am & The website said this place was open however when I arrived at the drive through no one answered nor did they say they were not opened so I drove around to the window to see why they are not responding and so this lady comes and says “I’m cooking we’re not open”. This DD needs better people with better personalities that knows how to treats their customers.
Horrible customer service ? clearly the manager and drive-thru cashier don't know basic addition... my bill was $8.50 I gave them $15.50 ($5 in quarters and 5 dimes =50 cents and then gave a $10) since that's all I had in cash ans was trying to get rid of change. They only gave me $1.50 back and still owed me $5.50. They both gave me an attitude and only gave me $5 in total and wouldn't give me my correct change back of $7... I'm not complaining of the missing $2, just didn't like how awful they were towards me when it was their mistake not mine. Moral is, learn addition and be better with people and treat them with respect.$15.50-$8.50=$7... not $5Never going back, yall lost a loyal dunkin donut customer.BTW food was cold to top it off but it's whatever now...
Atmosphere: 1
Food: 3
Service: 1
Donuts!
Atmosphere: 5
Food: 5
Service: 5
It's 4/5/24@9am & I just witnessed a young employee of Yours... Attack a man outside Your DD... Appalling!!! Your employee needs anger management counseling & Fired- taken to jail for Battery... Lisa S. I may report this to police...
Employees hate being there!!! You can sense it…
Atmosphere: 1
Food: 1
Service: 1
Do you enjoy waiting 25 plus minutes for your order? Are you interested in being aggressively spoken to for no apparent reason at 8:00 a.m. in the morning? Do you enjoy paying for things that you don't get? If you've answered yes to any of the above this is the dunkin' donuts for you.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Donuts
The staff are nice and the coffee and WiFi is
Atmosphere: 5
Food: 4
Service: 5
So I came to the Dunkin’ Donuts today through the drive-through and asked for a glazed doughnut. A medium hot chocolate, and a croissant with ham and cheese only The employee informed me that they didn’t have glazed donuts so I said do you have munchkins she said yes, I said OK can I get Glaze munchkins. Instead, she hands me over the box and tells me that they only had nine so she threw a chocolate one in there to complete the 10 the munchkins were hard one of them look like it was bitten into or broken. I also asked for a ham and cheese on a croissant, and she gave me a stuffed croissant with Swiss cheese and ham I will not be stopping here anymore
Atmosphere: 1
Food: 1
Service: 1
Standing here 30 minutes waiting on my mobile order. This is ridiculous. Order should have been ready 45 minutes ago. To drive away and get it wrong.
Atmosphere: 1
Food: 1
Service: 1
Lobby always closed ,slow as hell,never 3 people or more and manger is very rude,very Jan,28 2024
Atmosphere: 1
Food: 1
Service: 1
Pulled in the drivethru at 6am, tried to order 2 boxes of Joe. They told me they don't have it. I said I would wait, got told no again. This was for a business meeting! Absolutely awful location. Won't patronize ever again!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Best breakfast bagels of the dunkins in the area. Off my route but might be back because it is so much better.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Donuts, Bagels
Great coffee, and enjoyed the service!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I usually do not leave scathing reviews, but with God as my witness I have seen the largest failure of the avsolute simplest of tasks.I ordered an untoasted everything bagel with cream cheese. And I got an everything bagel with zero cream cheese and toasted to the point of being hard as a brick. The thing wasn't even sliced!It is borderline hilarious with how opposite of a direction the very simple thing I ordered went in. I knew Dunkin Donuts was bad all across the board, but I only went here because my poor girlfriend wanted a bagel. We instead got a brick, and were so annoyed that we didn't even want to bother asking the staff for a refund.Go literally anywhere else for bagels, donuts, coffee, WHATEVER.GO. LITERALLY. ANYWHERE. ELSE.
Food: 1
Service: 1
This really is the worst Dunkin. Ive tried 3 times and every time its been wrong. Go to either of the ones on 434 if you can to get your order done correctly.
Food: 1
Service: 1
I went here around 5:25 am & The website said this place was open however when I arrived at the drive through no one answered nor did they say they were not opened so I drove around to the window to see why they are not responding and so this lady comes and says “I’m cooking we’re not open”. This DD needs better people with better personalities that knows how to treats their customers.
Atmosphere: 1
Food: 2
Service: 1