Popeyes Louisiana Kitchen

2225 W New Haven Ave, West Melbourne
(321) 768-1776

Recent Reviews

Tricia Rampata

I didn't eat there so I can't comment on the atmosphere but the food was very good and the service was excellent!

Atmosphere: 3

Food: 5

Service: 5

David W

Food is always good and fresh. But the time of service is too long.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Spicy Chicken Sandwich

sam mase

I was at this location and had by far the worst experience I’ve ever had an Popeyes in whole entire life. It’s 11:16 am and you’d think there would be No wait. It was one car in line in front of of my car. When I arrived to to order screen after waiting about 20 minutes. I ordered a shrimp tackle box. I pull up to the window the cashier told me it’ll be another 15 to 20 minute wait. So kindly ask could she give me a courtesy drink for my wait. She persist to tell no we don’t do that just pull over and wait. I kindly asked for a refund and the cashier stood at the window and look at me crazy for about 5 minutes before going to get the manager. When manager arrived she asked what the problem. I said to the young lady your cashiers costumer service sucks. I explained what happened between me and the cashier to manager . You would’ve thought that the manager would’ve used the costumer is always right rule but no the manager said to me. That’s what we do when you’re asked to wait. Pull over there because we don’t give out drinks to customers that we asked to wait their food. I said to the young lady WOW! Ma’am can I please have my refund. Thank you. The world is changing people and we need not to spend our hard earned dollars at any establishment with horrible costumer service like this one!

Atmosphere: 1

Service: 1

dumyes

The undertaker had a very unfriendly attitude. And entered order incorrectly then looked at me like it was my fault. anyway the manager came over and although I had to wait a few minutes I got my order correctly and the mistake was left me to snack on later!Parking: Its fine you'll figure it outWheelchair accessibility: Yes looks good

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Sandwich, Spicy Chicken Sandwich, Chicken Sandwich

Denise Holden

The food was good, but myself and apparently, all four of the people in front of me and the two behind had to park and wait for more than 15 minutes to get our orders. We were not told what the hold up was, and when we finally got our order and drove away, we discovered my husband's sprite was nothing but soda water.

Food: 4

Service: 2

Recommended dishes: Sandwich

Carolyn Griffin

Great food and speedy service!

Atmosphere: 5

Food: 5

Service: 5

Bob Lynch

16 Mar 2024 drive-thru today drive-thru is incredibly incredibly slow!

Melissa Klemundt

Employee was very rude chicken was

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Wings, Red Beans and Rice, Fried Chicken, Chicken Sandwich

Michael Paine

Kid needs to learn some

Atmosphere: 2

Food: 3

Service: 1

Chase Goldberg

What even is this

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Sandwich

mickey clark

more breading than chicken.spicy was not spicy!not very efficient or organized.

Atmosphere: 2

Food: 1

Service: 2

Rich Marino (Rich)

First, I could hardly understand the woman at the drive-through. I finally pulled up to the window too please my order. We ordered the number five chicken tenders with fries, a drink and biscuit. These chicken tenders must’ve come out of a Cornish game hen They were the smallest chicken tenders I’ve ever seen and they were overcooked and dry. It is absolutely the worst value for the money that I’ve bought good food so I don’t know if it’s just this location that has poor quality. I’ve eaten chicken sandwiches and some of the other locations and they always were excellent.

Atmosphere: 2

Food: 1

Service: 1

angelia hamilton

Chicken was not hardly warm and neither was the fries... disappointed

Colby Ross

I’m not sure who needs to hear this, but you can take this one star review and dip it into your sauce policy.

Bobbie Russum (B)

Delicious and quickParking: Easy to park

Recommended dishes: Sandwich, Cajun Fries, Classic Chicken Sandwich, Coleslaw, Fried Chicken, Red Beans & Rice, Chicken Meal

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