If I could give negative stars I would. My son literally projectile vomited after eating your AWEFUL pizza. I tried to order last month and it was the worst pizza I ever seen. Couldn't eat it. BEWARE of this place.
Atmosphere: 1
Food: 1
Service: 1
Tylor-Jenni
This is the worst restaurant I have ever had to interact with. My wife and I went to the mall for our kids to have a fun little family outing indoors, since it was raining out. I got hibachi that is always delicious but our kids wanted pizza instead. While I was in the bathroom with our daughter she went to get the pizza with our son and when I came back to eat I couldn't believe my ears. My son told me that the man in the white cleaned the counter tops with a dirty rag and shoved cheese in his mouth with the same gloves and then finally getting his pizza slice out with the same gloves on. My wife like other deflectors didn't want any confrontation so I went over to try and handle it. I went up to the young lady behind the counter and explained what happend. All she did was keep looking over at the man in white to get his attention. He then came over and said "what's going on over here" as he sighed, shook his head and looked at the ground. Then the young lady talked to him in the own language right in front of me so i couldnt here what was explained. He immediately denied the allegations and said in the time he has been there no one has ever said these types of things about him. He also refused to give me a refund because we already walked away with the food. I told him I was going to write a negative review on Google and he didn't even try to make it right. I hope the $7.01 was worth it. I will never eat at this establishment again and I hope everyone who is a local from Florida publicly shames this kind of behavior when it arrives in our town because we have the right to have the best customer service wherever we decide to eat.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Lynn
If I could give 0 stars I would! My family and I went to the mall for a small outing and lunch, my 9 year old wanted pizza so I ordered him pizza from this place. My son got 1 slice of cheese pizza. The man behind the counter that was cooking the pizza grabbed the slice from the tray on the counter and stuck it in the oven to heat. While our slice was heating the man grabbed a blue microfiber rag from the SINK (not a sanitizer bucket) and wiped the counter around the pizzas and while he was wipping he grabbed melted cheese off one of the pizza trays and shoved it it his mouth. He continued to wipe the area. He had blue gloves on but did not change out for new gloves and continued to serve in the same gloves and he then grabbed my sons slice of pizza out of the oven. My son wanted breadsticks as well but I told him no because I just watched that man do all that with his hands. I didn't say anything to the man or the lady cashier because I am a deflector and a FOH manager at a restaurant and didn't want the confrontation so I paid for the slice of pizza and walked us back to our table. I told my husband about what had just happened and he took the pizza and walked back over to the pizza palace and confronted the man. The man told my husband that he is one of the owners and he can not and will not give a refund for the slice of pizza because we walked away with the pizza. The man also denied that he did any of what I seen him do. Like, come on. You are a grown man and you can't even take accountability for being disgusting behind the counter of the restaurant you own? Yuk! Yuk as a human being! Yuk as an owner! The other owners should part ways with you! I see other reviews on here about people getting sick after eating there. Shame. I wonder why. Smh. We asked you for a refund and you refused to refund $7.01. My husband said you have the time until we finished our lunch to come to your senses and do what's right or we would write a review in detail about exactly what happened. Please, go look at my profile, I am a top reviewer for years and I have NEVER left a bad review on a restaurant. YOU are the first! Absolutely disgusting. Even a kid refused to eat your pizza after I told him what you did.
Atmosphere: 1
Food: 1
Service: 1
Mayagone
One star for sleeping pill service. Overall service area seemed like a cluster. Atmosphere gets 1 star, first off it's food court dining, second the actual presentation of the service counter was disorganized and cluttered. Now to the food. We had a "fresher" specialty pizza, which was OK but had a very hard end crust (might be their style). Here is where it got bad. We ordered garlic knots, which were inedible, rock hard (if i had to guess, they were from yesterdays lunch, refrigerated overnight and warmed up for us today. We asked for new garlic knots, however they had not made any new ones, they didn't offer either. We got an eye roll from sleeping pill cashier. So we got bread sticks, which were fresh. End of story. Not the worst, but probably wont eat here again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: NY Style Pizza
Madre Mia
The pizza is Good! It's the second time I've gone and I got sick after eating here.
Atmosphere: 5
Food: 1
Service: 5
Yvonne Joyce
The level of service at this location sucks balls they need to go back to NY with that attitude..this the
Service: 1
J Holloman
We arrived at 12:38 there was 1 slice of cheese ,1 slice pepperoni 3 slices of tomatoes halves pizza. I asked when they were going to have any other pizza ready the girl said they were done cooking pizza. I told her it's prime lunch time and you have stopped cooking that's crazy. I had my two grandsons with me for the day we drove all over town looking for a place to have pizza when we didn't find anywhere we came to the mall just for your pizza and have lunch together instead I bought the boys the pepperoni and a cheese slice that they had it had been sitting for a while neither of the boys ate it. What a awful experience. Oh when we were leaving she was making a pizza after telling me they would not be making anymore. We would have waited for fresh pizza also we would have had lunch together as planned. Terrible place
Atmosphere: 1
Food: 1
Service: 1
Levi Hensiek
Possibly the best pizza in Melbourne! Hard to believe it’s in a mall!
Debbi B
Great pizza! Great service! I only wish I could give 10 stars!
Khelsey Arnold
Been there 3 times and every time the food is so delicious and the staff is super awesome! Highly recommend
Great pizza! Great service! I only wish I could give 10 stars!
Troy B.
The pizza at this restaurant is excellent. They have a great deal for $7.30 to New York cheese slices and a soda. They have extremely high turnover with their pizza so nothing ever sit there and gets stale. A large pie is approximately 15$.
Omar Torres
Great customer service and very humble people the food is always fresh and made with love. Every time I come to get food they treat me very respectfully. Ronnie enrque safhia! They are amazing!
Jacqueline E.
Hot and very tasty. This actually is the best pizza l have had since l moved to Florida. This location is in the Melbourne Square Mall. I was recommended by a friend who works in the mall. Every time l come l get 2 slices. I've been to a few places who advertise about New York style Pizza. This is it for me. And you get a bigger slice than you would get in New York. Highly recommend by me!
Isaiah Nunez
The place is amazing they treat you like family. The BBQ pizza hits different, most definitely will be coming back.
If I could give negative stars I would. My son literally projectile vomited after eating your AWEFUL pizza. I tried to order last month and it was the worst pizza I ever seen. Couldn't eat it. BEWARE of this place.
Atmosphere: 1
Food: 1
Service: 1
This is the worst restaurant I have ever had to interact with. My wife and I went to the mall for our kids to have a fun little family outing indoors, since it was raining out. I got hibachi that is always delicious but our kids wanted pizza instead. While I was in the bathroom with our daughter she went to get the pizza with our son and when I came back to eat I couldn't believe my ears. My son told me that the man in the white cleaned the counter tops with a dirty rag and shoved cheese in his mouth with the same gloves and then finally getting his pizza slice out with the same gloves on. My wife like other deflectors didn't want any confrontation so I went over to try and handle it. I went up to the young lady behind the counter and explained what happend. All she did was keep looking over at the man in white to get his attention. He then came over and said "what's going on over here" as he sighed, shook his head and looked at the ground. Then the young lady talked to him in the own language right in front of me so i couldnt here what was explained. He immediately denied the allegations and said in the time he has been there no one has ever said these types of things about him. He also refused to give me a refund because we already walked away with the food. I told him I was going to write a negative review on Google and he didn't even try to make it right. I hope the $7.01 was worth it. I will never eat at this establishment again and I hope everyone who is a local from Florida publicly shames this kind of behavior when it arrives in our town because we have the right to have the best customer service wherever we decide to eat.
Atmosphere: 1
Food: 1
Service: 1
If I could give 0 stars I would! My family and I went to the mall for a small outing and lunch, my 9 year old wanted pizza so I ordered him pizza from this place. My son got 1 slice of cheese pizza. The man behind the counter that was cooking the pizza grabbed the slice from the tray on the counter and stuck it in the oven to heat. While our slice was heating the man grabbed a blue microfiber rag from the SINK (not a sanitizer bucket) and wiped the counter around the pizzas and while he was wipping he grabbed melted cheese off one of the pizza trays and shoved it it his mouth. He continued to wipe the area. He had blue gloves on but did not change out for new gloves and continued to serve in the same gloves and he then grabbed my sons slice of pizza out of the oven. My son wanted breadsticks as well but I told him no because I just watched that man do all that with his hands. I didn't say anything to the man or the lady cashier because I am a deflector and a FOH manager at a restaurant and didn't want the confrontation so I paid for the slice of pizza and walked us back to our table. I told my husband about what had just happened and he took the pizza and walked back over to the pizza palace and confronted the man. The man told my husband that he is one of the owners and he can not and will not give a refund for the slice of pizza because we walked away with the pizza. The man also denied that he did any of what I seen him do. Like, come on. You are a grown man and you can't even take accountability for being disgusting behind the counter of the restaurant you own? Yuk! Yuk as a human being! Yuk as an owner! The other owners should part ways with you! I see other reviews on here about people getting sick after eating there. Shame. I wonder why. Smh. We asked you for a refund and you refused to refund $7.01. My husband said you have the time until we finished our lunch to come to your senses and do what's right or we would write a review in detail about exactly what happened. Please, go look at my profile, I am a top reviewer for years and I have NEVER left a bad review on a restaurant. YOU are the first! Absolutely disgusting. Even a kid refused to eat your pizza after I told him what you did.
Atmosphere: 1
Food: 1
Service: 1
One star for sleeping pill service. Overall service area seemed like a cluster. Atmosphere gets 1 star, first off it's food court dining, second the actual presentation of the service counter was disorganized and cluttered. Now to the food. We had a "fresher" specialty pizza, which was OK but had a very hard end crust (might be their style). Here is where it got bad. We ordered garlic knots, which were inedible, rock hard (if i had to guess, they were from yesterdays lunch, refrigerated overnight and warmed up for us today. We asked for new garlic knots, however they had not made any new ones, they didn't offer either. We got an eye roll from sleeping pill cashier. So we got bread sticks, which were fresh. End of story. Not the worst, but probably wont eat here again.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: NY Style Pizza
The pizza is Good! It's the second time I've gone and I got sick after eating here.
Atmosphere: 5
Food: 1
Service: 5
The level of service at this location sucks balls they need to go back to NY with that attitude..this the
Service: 1
We arrived at 12:38 there was 1 slice of cheese ,1 slice pepperoni 3 slices of tomatoes halves pizza. I asked when they were going to have any other pizza ready the girl said they were done cooking pizza. I told her it's prime lunch time and you have stopped cooking that's crazy. I had my two grandsons with me for the day we drove all over town looking for a place to have pizza when we didn't find anywhere we came to the mall just for your pizza and have lunch together instead I bought the boys the pepperoni and a cheese slice that they had it had been sitting for a while neither of the boys ate it. What a awful experience. Oh when we were leaving she was making a pizza after telling me they would not be making anymore. We would have waited for fresh pizza also we would have had lunch together as planned. Terrible place
Atmosphere: 1
Food: 1
Service: 1
Possibly the best pizza in Melbourne! Hard to believe it’s in a mall!
Great pizza! Great service! I only wish I could give 10 stars!
Been there 3 times and every time the food is so delicious and the staff is super awesome! Highly recommend
Restaurantji Recommends
Great pizza! Great service! I only wish I could give 10 stars!
The pizza at this restaurant is excellent. They have a great deal for $7.30 to New York cheese slices and a soda. They have extremely high turnover with their pizza so nothing ever sit there and gets stale. A large pie is approximately 15$.
Great customer service and very humble people the food is always fresh and made with love. Every time I come to get food they treat me very respectfully. Ronnie enrque safhia! They are amazing!
Hot and very tasty. This actually is the best pizza l have had since l moved to Florida. This location is in the Melbourne Square Mall. I was recommended by a friend who works in the mall. Every time l come l get 2 slices. I've been to a few places who advertise about New York style Pizza. This is it for me. And you get a bigger slice than you would get in New York. Highly recommend by me!
The place is amazing they treat you like family. The BBQ pizza hits different, most definitely will be coming back.