You’re better off finding a different ice cream distributor they’re constantly out of stock and very dishonest
Arturo Suarez
Garbage all the way thru, Everything about this place is shady and dishonest. Lord have mercy on them, for they know not what they do.
podrozniczka60
It is fun to walk with tasty ice cream on beautifully illuminated 5th Ave in Naples. Kilwins have arguably best ice cream in Old Naples.
Christ Bruen
Excellent!!!!
Christa Klein
Bad experience
Edwin Nieves
(Translated by Google) Very bad company... they work day to day they don't care about their operation. The trucks are in poor condition, the drivers work more than 12 hours in a row and the boss-employee treatment is zero. James the DM and Jorge the Sup. when they come to work they only work 2 to 3 hours and go home or to another job. Sellers oversell the merchandise without the customer noticing and in the end the machine (freezer) is damaged and the product is lost. In the end, if I continue, I won't stop. In short, a company that I will never recommend.(Original)Muy mala compañia... trabajan el dia a dia no se preocupan por su operacion. Los camiones estan en malas condiciones, los drivers trabajan mas de 12 horas corridas y el trato de jefe a empleado es nulo. James el DM y Jorge el Sup. cuando vienen a trabajar solo trabajan de 2 a 3 horas y se van para su casa o para otro trabajo. Los vendedores sobre venden la mercancia sin que el cliente se de cuenta y al final la maquina (freezer) se daña se pierde el producto. En fin si sigo no me detengo. En definitiva una compania la cual nunca recomendare.
Astrida M
On a visit to Naples, we were fortunate to locate a Kilwin's! They seem to always be located in touristy areas where parking is hard to find. That's not their fault that they are so popular! Just letting you know. We are diehard fans of Kilwin's so it's worth the hassle. My favorite of theirs is their fudge! No one makes it as delicious, smooth, melts-in-your-mouth fudge like Kilwin's does! We have tried fudge all over the world. However, they did not have my favorite plain milk chocolate fudge, not even with walnuts. They were out of it and it was only the middle of the afternoon on a Saturday! And they stay open late in the evening. Think of all the other distraught chocolate lovers like me that had to leave empty handed after driving 2 hours. They were also out of other wonderful flavors. I wanted to give 5 stars but just couldn't. Maybe next time.
K S
We went to the Kilwins at Mercato. It was an unplanned visit - the smell of vanilla and chocolate as we walked by was too much to resist. The server was a friendly and helpful young lady and the ice cream was out of this world. The salted caramel has streaks of delicious caramel and is dotted with little chocolates filled with runny caramel. It was so unbelievable I couldn’t shut up about it. The best ice cream I ever had.
mistergLongIsland
Cant beat the taste and the choices. Everything is fresh and the portions great. Prices aren't that bad either. 2 locations/ One on Mercato is excellent too
Went for a interview management was very polite and straight forth. No negative energy everything great can’t wait to start here and grow in this company
Strype1
My family stopped into Kilwins Ice Cream last night while walking around the beautiful Christmas celebration in Naples. Like most of you, I’ve had ice cream all over the Country. Kilwins was, by far, the worst I’ve ever had! My wife’s choice of butter pecan had freezer burn and had chunks of ice in it. Mine was gritty, not creamy, and way over sweetened. My kids threw theirs out it was so bad! I never wrote a review for an ice cream place, but this place sell such an inferior product I was compelled to write. Avoid wasting your money here! You will be disappointed and throw out your very expensive ice cream! It cost me almost 40$ to get a few single ice cream cones! They should be ashamed to open their doors and sell this garbage!
chrissX5549HB
Mercato shopping mall has a lot of great stores, but kilwins by far is our favorite. Everything about this place is special: service, ice cream and sweets.
LollysLook
Kilwins is always a good idea! We love their fresh waffle cones and homemade hand dipped ice cream. This location was in the Mercato shopping center.
552zachc
There is a good variety of fresh ice creams to choose from. The store has many other options for sweets lovers. LOVE the Naples location.
You’re better off finding a different ice cream distributor they’re constantly out of stock and very dishonest
Garbage all the way thru, Everything about this place is shady and dishonest. Lord have mercy on them, for they know not what they do.
It is fun to walk with tasty ice cream on beautifully illuminated 5th Ave in Naples. Kilwins have arguably best ice cream in Old Naples.
Excellent!!!!
Bad experience
(Translated by Google) Very bad company... they work day to day they don't care about their operation. The trucks are in poor condition, the drivers work more than 12 hours in a row and the boss-employee treatment is zero. James the DM and Jorge the Sup. when they come to work they only work 2 to 3 hours and go home or to another job. Sellers oversell the merchandise without the customer noticing and in the end the machine (freezer) is damaged and the product is lost. In the end, if I continue, I won't stop. In short, a company that I will never recommend.(Original)Muy mala compañia... trabajan el dia a dia no se preocupan por su operacion. Los camiones estan en malas condiciones, los drivers trabajan mas de 12 horas corridas y el trato de jefe a empleado es nulo. James el DM y Jorge el Sup. cuando vienen a trabajar solo trabajan de 2 a 3 horas y se van para su casa o para otro trabajo. Los vendedores sobre venden la mercancia sin que el cliente se de cuenta y al final la maquina (freezer) se daña se pierde el producto. En fin si sigo no me detengo. En definitiva una compania la cual nunca recomendare.
On a visit to Naples, we were fortunate to locate a Kilwin's! They seem to always be located in touristy areas where parking is hard to find. That's not their fault that they are so popular! Just letting you know. We are diehard fans of Kilwin's so it's worth the hassle. My favorite of theirs is their fudge! No one makes it as delicious, smooth, melts-in-your-mouth fudge like Kilwin's does! We have tried fudge all over the world. However, they did not have my favorite plain milk chocolate fudge, not even with walnuts. They were out of it and it was only the middle of the afternoon on a Saturday! And they stay open late in the evening. Think of all the other distraught chocolate lovers like me that had to leave empty handed after driving 2 hours. They were also out of other wonderful flavors. I wanted to give 5 stars but just couldn't. Maybe next time.
We went to the Kilwins at Mercato. It was an unplanned visit - the smell of vanilla and chocolate as we walked by was too much to resist. The server was a friendly and helpful young lady and the ice cream was out of this world. The salted caramel has streaks of delicious caramel and is dotted with little chocolates filled with runny caramel. It was so unbelievable I couldn’t shut up about it. The best ice cream I ever had.
Cant beat the taste and the choices. Everything is fresh and the portions great. Prices aren't that bad either. 2 locations/ One on Mercato is excellent too
They know how to do business.
Restaurantji Recommends
Went for a interview management was very polite and straight forth. No negative energy everything great can’t wait to start here and grow in this company
My family stopped into Kilwins Ice Cream last night while walking around the beautiful Christmas celebration in Naples. Like most of you, I’ve had ice cream all over the Country. Kilwins was, by far, the worst I’ve ever had! My wife’s choice of butter pecan had freezer burn and had chunks of ice in it. Mine was gritty, not creamy, and way over sweetened. My kids threw theirs out it was so bad! I never wrote a review for an ice cream place, but this place sell such an inferior product I was compelled to write. Avoid wasting your money here! You will be disappointed and throw out your very expensive ice cream! It cost me almost 40$ to get a few single ice cream cones! They should be ashamed to open their doors and sell this garbage!
Mercato shopping mall has a lot of great stores, but kilwins by far is our favorite. Everything about this place is special: service, ice cream and sweets.
Kilwins is always a good idea! We love their fresh waffle cones and homemade hand dipped ice cream. This location was in the Mercato shopping center.
There is a good variety of fresh ice creams to choose from. The store has many other options for sweets lovers. LOVE the Naples location.