Chipotle Mexican Grill

14401 SW 42nd St, Miami
(786) 361-1260

Recent Reviews

Santi A.

Terrible service Yelled At me and refused to give my food. I asked for a refund no refund was given cockroach in the bathrooms. I asked for a simple water cup, cannot give terrible. If I could give it zero stars, I would.

Diane Vich

Great fast food. Convenient and reliable. Our Kids love it.

Atmosphere: 5

Food: 5

Service: 5

Angeline Rodriguez

This chipotle is awful! They are messy, the tables are dirty, they talk over thefood, sloppy at serving, and rude. I walked in and wasn’t even greeted.

Atmosphere: 1

Food: 1

Service: 1

c los

This chipotle need a new management crew. It’s horrible, the worse chipotle I’ve been

Atmosphere: 1

Food: 1

Service: 1

Estela Jimenez

My experience at this restaurant was disappointing. While the gentleman cashier and the lady with light eyes were polite and provided great service, the older Spanish lady in the food line was extremely rude, making me feel uncomfortable. When I asked for tortillas, her response was unwelcoming. Customer service matters, and unfortunately, this negative encounter impacted my overall impression of the restaurant.

Atmosphere: 2

Food: 3

Service: 1

Leugim L.

worst chipotle I have ever been to. The three ladies that where here horrible Costumer service you could tell they did not want you to be there and were very greedy with the food compared to every other chipotle. If you want somewhere to eat even if it's for a quick snack I would recommend going to any other place around here but this one.

Juneisis Dorado

If I can give this chipotle in specific 0 stars I would. Horrible service and is never has anything. Every time I have gone they never have anything and I always get the worst customer service.

Atmosphere: 1

Food: 1

Service: 1

Zuleika17

This is my local Chipotle and I am so dissapointed as they never have salad dressing past 6pm. There manager must be a joke, not prepping accordingly for their business. Who is going to eat a salad without dressing, unacceptable. And if I am writing a review is because I am really mad at this point. I even have to call sometimes before driving so I don’t waste my time coming. Will you serve the tacos wihtout the tortilla? Can you make Guacamole without avocado? Why are you trying to sell salad without dressing!?

Atmosphere: 1

Food: 1

Service: 1

Nicole Sardina

It’s December 23, 2023 3:31 pm you have one woman in the back who does not speak very good Spanish screaming and mistreating her employees. She is horrible. Mistreating them in front of everyone. There are no beans, carne asada or rice and she is screaming at them because they are asking her how much longer. Terrible service from her and she needs to be fired

Atmosphere: 1

Food: 1

Service: 1

Rolando Rosario

Very little food and lady in front that’s is older that works there is horrible white lady with grey hair she is just horrible to customers and the food ? they serve is way to little and taste nasty ?

Atmosphere: 1

Food: 1

Service: 1

Alain Rodriguez

Valeria was our server, she was fast and polite. This place can save you time and money ?.If you think that this review has been helpful, please make a click on the like symbol. Other people can use it as a reference when they are doing research trying to find a great fast food restaurant.Valeria the person who attended us. She was prompt and polite. This place can save you time and money. ?.If you think this message was helpful, please click the Like symbol. Other people can use it as a reference when researching to find a good fast food restaurant.

Atmosphere: 5

Food: 5

Service: 5

Sophia Gospodinoff

I order this through doordash and it was missing 3 of the toppings i ordered.

Food: 1

Service: 1

Jennifer Corzo

BRO Let me tell you how the lady was adding the cheese to my bowl and then it fell on the little table where they prepare and she puts it back inside and then grabs the same cheese that fell on the table and adds it to my food. Oh and every time they had the protein they are mad stingy. Theirs una gringa ahí who had an ugly attitude for no reason. Horrible service. Chipotle do better pls!!!

Atmosphere: 1

Food: 1

Service: 1

John Smith

I came in to get a burrito. The lady making the burritos (elderly, glasses, red hair, Hispanic) was wearing a pair of gloves that she used for the register, to open the refridgerator, to get paperwork from the back, and to open a bottle with a bottle opener. She attended 5 clients during all this, without changing gloves. When it was my turn for a burrito, I asked her if she could please put on a new pair of gloves before making my burrito (in Spanish). She responded with "porque? Si estos guantes están nuevos..." Which translate to "why? These are new gloves...".I informed her that she had touched the keys to the register, the register screen, the pinpad, the fridge door, and paperwork so far, without changing them. She also touched her hat and her glasses with that same pair of gloves. She gave an extremely exaggerated sigh, rolled her eyes, and took the gloves off in a dramatic over the top way to show her disagreement. I said, "if that's an inconvenience it's fine, I'll go elsewhere" and left.Folks, this is how you get food poisoning. Someone touches stuff that is contaminated with old food (like a fridge door or a register screen that had food on it from the night before and wasn't cleaned) and then sticks their hand in your food. NO ONE working in the food Industry should have an issue when a client asks then to put on a fresh pair of gloves to prepare their food Instead of using the gloves that have touched 10 other non-sterile surfaces.You want to get food poisoning, come here and be sure to find this lady to make your food. I'm sure shes the source of at least a few cases of it in our area with that attitude and mentality.

Atmosphere: 1

Food: 2

Service: 1

Veronica Abdala

This location needs retraining 11/21 between 5-6pm 2nd time no fresh veggies and man at counter wish I gotHis name, serving food rude. Inconsiderate serving sizes felt like we gotLess as we wanted to wait forFresh veggies. What did it matter toHim?We came here when they were first open, and I gave them that excuse that they just haven’t gotten it together but they’ve been open for a long enough and this crew still gave me no good impression it’s too bad because this is real close.Vegetarian options: They should always have fresh veggies during peak meal times no excuse to have people have to request for what should be available

Atmosphere: 2

Food: 3

Service: 1

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