Dunkin'

18801 NW 2nd Ave, Miami
(786) 957-5343

Recent Reviews

AZ Comic

We stopped in while in the area to pick up some Dunkin Donuts and a coffee for some friends and the place was clean and well stocked and we hope to be back next time we are in the

Atmosphere: 5

Food: 5

Service: 5

Jamie Matthews

Friendly service and clean

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sausage Egg and Cheese, Dunkin' Coconut Refreshers, Chicken Bacon & Cheese Croissant Stuffer, Donuts

Karen Blackburn

This stand alone Dunkin' has been around for years, changing many hands..the team that's there now are so crass, no customer service experience and their handling of products is questionable....the whole set up is just downright dirty......

Atmosphere: 2

Food: 3

Service: 2

Tiffany Hudson

8 and a half months pregnant, I went there with my 1.5 yr old son. Was going to use the restroom and then order for me and my son. I asked for help for the restroom and sat there for 10 min waiting. Everyone had a NASTY attitude. Needless to say, I never got to use the bathroom and I never ordered food because the atmosphere was disgusting the attitudes were horrible. And I cursed the restaurant. Ifa and Eshu will take care of you all that was there. Ashe.

Atmosphere: 1

Food: 1

Service: 1

Reneish Codner

This was the faster I’ve been served. Excellent service. Friendly and professional staff.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Olga Pizzi

Excellent atention!

Atmosphere: 5

Food: 5

Service: 5

M. Jones

The ladies at this Dunkin donuts are very nice the service is fast. Austin crowded but it is fast

Atmosphere: 5

Food: 5

Service: 5

Euphemia Napier

Great customer service on the day I visited.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Donuts

Ray Alvarez

I always get my morning coffee from here it's delicious. ❤️????

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Turkey Sausage Egg and Cheese

Ivy DragonSlayer

10 out of 10 unfortunately would not recommend. I’ve got a couple of times where the coffee tasted like filtered water. The staff are very mean and last time I went I had placed an online order for pick up, and when I came in the manager stated that I never made an order because the ticket did not print even though I had the receipt on my phone with the timestamp of when the order was made. I was literally the only person there, and she refused to acknowledge my order after constantly in a nice way, asking to please double check she made one out of my three orders which I paid and it ended up being made very poorly. I left very frustrated and crying with no coffee and money wasted/spent for an order that I did not receive

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Iced Latte, Muffins, Bagels

Jay Jay

Fast and friendly! Wayyyy better than Miami gardens location.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

Eddy Pagan

I ordered and wanted to use my points but she said the points did not so i had to pay so i payed then when i checked my points she took them and charged me full price and took my points also bad service got my money back lost the

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Iced Latte

Ryan Medows

Cashier was on phone texting while taking my order. Did not put the phone down at all which prolonged the transaction. Part of my order came out incorrect. While eating there, the same thing happened to another customer. Put down your phone.

Service: 3

Scissorhands Barbershop

Place is OK could be better. They get overwhelmed with orders and they forget and you have to remind them. And the hash brown wear cold and my sausage egg and cheese on sesame bagel was cold as well they rush which isn’t good at all. Only gave five starts for the manager helping me out

Nicole Smith

The young lady at the register was all over the place and in the middle of me placing my order she’s talking to her coworkers and walking off. Then they forgot to put my oder in and served everyone who was behind me. I finally had to ask when will my order be ready for them to make it. No apology or anything. The croissants are also stale and dry.

Atmosphere: 2

Food: 2

Service: 1

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