just had the croissant sandwich, was the best thing ive ever had 10/10
Atmosphere: 5
Food: 5
Service: 5
Nelson Sorto
For work reasons, my wife and I had lunch outside; and this is one of the places we have chosen to have lunch in the last 6 months. Yesterday we were there at lunch time, GUILERMO served us, very unfriendly and grotesque. We ordered two clear lattes; but the coffee was white. I got up to ask him to please give me more coffee and he shouted and rudely said: the lady asked for it clearly, and I answered clearly but this coffee is white. Later his attention was worse because he did not like the complaint that was not a complaint.!! At the time of serving the food, there were people at the register and they sometimes bring the food to the table and said to my wife from behind the counter here is your food Mrs. put the order in front of the customer who was at the register , the client had to move so she could take the food. I have seen him bring food to the table for men in ties. His bad attitude towards us was personal. This man ruined my lunch hour with his bad service and bad treatment. We do not return again, where they serve us poorly. They lost a good client. Let me clarify: the girls are all very friendly.
Atmosphere: 1
Food: 1
Service: 1
Lola Lolita
Excellent customer service and everything delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cubano, Pan de Bono, Bocadito de Jamón Y Queso, Pasteles de Guayaba Y Coco, Croqueta, Rellena Papa Rellena, Tres Leches, Pastelitos Guava, Tequeño, Papitas Rellenas, Cuatro Leches
Ximena “Mena” Largaespada
I love stopping by to buy my cappuccino with my pistachio handkerchiefs. Divine!!
Atmosphere: 5
Food: 5
Service: 5
Robert F.
I had a disappointing experience at Pinecrest Bakery in South Miami this morning. Despite placing a pickup order 30 minutes in advance for a pan con tortilla and a cafe con leche without sugar, they had no record of my order upon arrival. The manager, Lilian, was unapologetic and suggested I must have ordered from another location. After showing proof, she dismissed it as a mistake and claimed it wasn't a big deal, even implying I should wait additional time so they can prepare my food. When I requested a corporate number, Lilian insisted I leave an online review instead. After I left, she even dared to call me back, obviously getting my number from the original order she claimed I never placed there, to get me to return and get my order. When I expressed how disrespectful it was that she had no appreciation for my time and had yet to apologize, she rudely hung up on me in midsentence. This lack of accountability, disregard for my time, and rude entitlement left a negative impression, and I would not recommend this location to others. I am planning never to spend one penny in Pinecrest Bakery ever again. This was not the first bad customer service experience I have endured at this location.
Erick Carter
Love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanada
Isabella Valdes
I’m obsessed with this location. My favorite PB out of all 20. The owner is there at all times making sure that everyone is being taken care of. The service was exceptional. Food was exceptional and vibes immaculate. Love studying here<3
Atmosphere: 5
Food: 5
Service: 5
Alejandro L M.
Everything is great here. I always have my cafe con leche and it always comes out great. Everyone here is very attentive especially Klaudia.
Jesus Buergo
I love this place. I enjoy my cafecito every morning and the staff is very friendly and customer service is excellent They make me feel like home.The colada is the the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Juice Bottle, Croqueta Casera, Empanada, Cake Slices, Pastelito, Red Velvet Cake, Pan Con Bistec
Amazing place to enjoy with the family for pastelito tasting. Excellent customer service! Place highly recommended.
Atmosphere: 5
Food: 5
Service: 5
kimmykim
The pastries were warm, flaky and delicious with plenty of filling.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastelito
Juan B
Delicious cuban bakery with top coffee!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pastelito
Isabel V.
Pinecrest bakery is so good! This was my first time coming to this location in South Miami and it was nice and quaint. You have to take a ticket when you first come in with your number on it.I ordered the tostada with ham and cheese and it was so good! The cheese was perfectly melted and added pickles. I also ordered croquetas de la casa which were tasty and packed with that good ham inside. I also ordered a preparadito which has ham and cheese in a pastry puff and also ordered a tequeno!Love it all.
Yaneise
So far every time I have been to this bakery, I've had a great experience. They always greet me with a smile on their face. Today, I hesitantly ordered a medianoche for lunch since I have not had luck with those sandwiches anywhere ELSE in Miami, but let me tell you....their medianoche was AMAZING! I will definitely be back for more. I've also had there beef empanadas which are super tasty, but today I wanted to try the ropa vieja Empanada, and that was also AMAZING ? So glad this bakery is so close to my workplace. ✌️
This location is one of the best. Gets busy in the mornings. Pastellitos and colada are awesome. You need to try the pork sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Croissant Sandwich, Colada, Pastelito, Pastelito Cuban Classics, Empanada
just had the croissant sandwich, was the best thing ive ever had 10/10
Atmosphere: 5
Food: 5
Service: 5
For work reasons, my wife and I had lunch outside; and this is one of the places we have chosen to have lunch in the last 6 months. Yesterday we were there at lunch time, GUILERMO served us, very unfriendly and grotesque. We ordered two clear lattes; but the coffee was white. I got up to ask him to please give me more coffee and he shouted and rudely said: the lady asked for it clearly, and I answered clearly but this coffee is white. Later his attention was worse because he did not like the complaint that was not a complaint.!! At the time of serving the food, there were people at the register and they sometimes bring the food to the table and said to my wife from behind the counter here is your food Mrs. put the order in front of the customer who was at the register , the client had to move so she could take the food. I have seen him bring food to the table for men in ties. His bad attitude towards us was personal. This man ruined my lunch hour with his bad service and bad treatment. We do not return again, where they serve us poorly. They lost a good client. Let me clarify: the girls are all very friendly.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service and everything delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cubano, Pan de Bono, Bocadito de Jamón Y Queso, Pasteles de Guayaba Y Coco, Croqueta, Rellena Papa Rellena, Tres Leches, Pastelitos Guava, Tequeño, Papitas Rellenas, Cuatro Leches
I love stopping by to buy my cappuccino with my pistachio handkerchiefs. Divine!!
Atmosphere: 5
Food: 5
Service: 5
I had a disappointing experience at Pinecrest Bakery in South Miami this morning. Despite placing a pickup order 30 minutes in advance for a pan con tortilla and a cafe con leche without sugar, they had no record of my order upon arrival. The manager, Lilian, was unapologetic and suggested I must have ordered from another location. After showing proof, she dismissed it as a mistake and claimed it wasn't a big deal, even implying I should wait additional time so they can prepare my food. When I requested a corporate number, Lilian insisted I leave an online review instead. After I left, she even dared to call me back, obviously getting my number from the original order she claimed I never placed there, to get me to return and get my order. When I expressed how disrespectful it was that she had no appreciation for my time and had yet to apologize, she rudely hung up on me in midsentence. This lack of accountability, disregard for my time, and rude entitlement left a negative impression, and I would not recommend this location to others. I am planning never to spend one penny in Pinecrest Bakery ever again. This was not the first bad customer service experience I have endured at this location.
Love the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Empanada
I’m obsessed with this location. My favorite PB out of all 20. The owner is there at all times making sure that everyone is being taken care of. The service was exceptional. Food was exceptional and vibes immaculate. Love studying here<3
Atmosphere: 5
Food: 5
Service: 5
Everything is great here. I always have my cafe con leche and it always comes out great. Everyone here is very attentive especially Klaudia.
I love this place. I enjoy my cafecito every morning and the staff is very friendly and customer service is excellent They make me feel like home.The colada is the the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Juice Bottle, Croqueta Casera, Empanada, Cake Slices, Pastelito, Red Velvet Cake, Pan Con Bistec
Restaurantji Recommends
Amazing place to enjoy with the family for pastelito tasting. Excellent customer service! Place highly recommended.
Atmosphere: 5
Food: 5
Service: 5
The pastries were warm, flaky and delicious with plenty of filling.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pastelito
Delicious cuban bakery with top coffee!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Pastelito
Pinecrest bakery is so good! This was my first time coming to this location in South Miami and it was nice and quaint. You have to take a ticket when you first come in with your number on it.I ordered the tostada with ham and cheese and it was so good! The cheese was perfectly melted and added pickles. I also ordered croquetas de la casa which were tasty and packed with that good ham inside. I also ordered a preparadito which has ham and cheese in a pastry puff and also ordered a tequeno!Love it all.
So far every time I have been to this bakery, I've had a great experience. They always greet me with a smile on their face. Today, I hesitantly ordered a medianoche for lunch since I have not had luck with those sandwiches anywhere ELSE in Miami, but let me tell you....their medianoche was AMAZING! I will definitely be back for more. I've also had there beef empanadas which are super tasty, but today I wanted to try the ropa vieja Empanada, and that was also AMAZING ? So glad this bakery is so close to my workplace. ✌️
Atmosphere: 5
Food: 5
Service: 5