Pollo Tropical

3499 Biscayne Blvd, Miami
(305) 572-9844

Recent Reviews

Carlos Aschiero

Horrible place not recommendedThe food was awfulIt did not look the picture they had advertisedIt tasted really badThe cookie was oldI bought to go and regret I went there

Atmosphere: 1

Food: 1

Service: 3

Recommended dishes: Tropi Chop

Lorenzo Benjamin

This establishment has really went down. The lobby area wasn't clean,and the atmosphere is vanilla!!! I guess bc,there is more prioritize into the drive-thru service than there is for the walk-in customers???!!!Wheelchair accessibility: There isn't a push button for the door to open for wheelchair applicants!!!

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Tropi Chop

Kymberly Traveler

Food is always delicious,Hot & JuicyClean RestaurantClean BathroomLove the all Black & Brown Ladies Staff ??‍ ??????Teamwork makes dream work.Oh and the Male ChefBest part they are open to Midnight in MiamiPerfect for after whatever.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

LUIS T

A good, traditional, and quick roast chicken

Atmosphere: 3

Food: 4

Service: 4

Jorge Ramos

Food for my parentsVegetarian options: Tomato onions

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grilled Chicken

Odette Galiano

Pretty good. Not the best but still great. The food is okay.. and the service is good.

Atmosphere: 4

Food: 3

Service: 4

Andres Aguilar

I like this location because is close to the office, they are quick, and everything in the menu is always available 99% of the time.

Food: 5

Service: 5

Lily Ovalles Medina

Very good. Recomended 100%

Atmosphere: 4

Food: 5

Service: 5

Lilian G

First time here.The food was excellent & Domenic was an excelent service person.

Atmosphere: 3

Food: 5

Service: 5

Deliacnys Valentina Zamora

I love pollo tropical. Service? I don’t think so. I just ordered food for two and they were unable to provide 1 cilantro sauce???? We asked for it she said there is no more, how is no more? In the whole place? Seriously? I don’t believe that. It’s a $50 order like why it’s so hard provide 2 sauces? If this lady wasn’t lying then managers should be aware of restocking the cilantro sauce it’s actually one of the best part of getting pollo tropical, the food it’s pointless without. Please advise if you are short in budget and no providing sauce anymore so we won’t stop by pollo ever again then :)

Service: 1

JOSE DAVID

Fast food restaurant, they make grilled chicken, delicious and healthy, compared to other places like this, good and fast service. It has a homemade flavor.

Atmosphere: 4

Food: 5

Service: 4

Gabriella Alvarez

I laughed when I looked at what I paid for. A bowl with rice and avocado. Where the hell is the chicken?! Since when does a tropichop not bring chicken. Don’t come to this location.

Atmosphere: 1

Food: 1

Service: 1

Dilen bill

This spot is perfect for a fast and tasty meal. We tried it years ago in Puerto Rico, and it was wonderful to return and savor those same delicious flavors. Despite living on the west coast, we couldn't resist coming back.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wrap, Sandwich, Sweet Plantains, Key Lime Pie

William Smith

Overall good go to spot.

Atmosphere: 4

Food: 5

Service: 4

Natalie Burgin

Worst location in Miami- drive through attendants always annoyed and you can guarantee the order is going to be wrong.

Service: 1

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