I really wish 0 stars was an option. They had a new guy in the front that could not take an order to save his life. I ordered a turkey sandwich and was then informed they have absolutely nothing to drink. Then, apparently they don’t take cash, which is all I had on me. So I figured it out and paid my $25 and walked across the street to buy a drink. I said for here and they gave me my to go receipt. I automatically realized the 16 year old boys in the back wanted nothing to do with me. 25 minutes later I got a fkn chicken flatbread not a turkey sandwich. I don’t eat chicken so that was an automatic waste of money and food that went straight to the trash. The flatbread btw which wasn’t even cooked, the bread wasn’t even fully toasted. Honestly embarrassing and totally ruined my day as I was already hangry. Thank you Tropical Smoothie, for being genuinely horrible.
Atmosphere: 1
Food: 1
Service: 1
Amber Rios
Ordered an açaí bowl & two wraps, waited almost 30 minutes. The wraps were good, but the açaí bowl is way too expensive for its size. It was also soupy by the time I got it. Cashiers up front are not the friendliest, the young man who brought out the order did apologize for the wait though. I’ve always just ordered smoothies, never food…I’ll stick to smoothies. The atmosphere is fine, plenty of places to sit, but they really need to work on the wait time when food is ordered.
Atmosphere: 3
Food: 3
Service: 2
Loko Squirrel
i am not happy. i asked for no strawberries but somehow, they are in the bowl.
Atmosphere: 4
Food: 3
Service: 4
Anthony D'Ascoli
Good service. Good smoothies. .Good
Atmosphere: 5
Food: 5
Service: 5
Brady
I've order several times from here, both through Uber eats and pickup. I've ordered breakfast and lunch from here and the food has always been spot on. My order has always been ready ahead of schedule when I've ordered through their app for in store pickup. Through Uber eats, the food always arrives warm, and the smoothie cold. Highly recommend the peanut paradise with whey protein!
Plenty of seats indoors and few more outside.Their acai bowls are not as big as I am accustomed to seeing at other places but to be fair their prices are also less expensive at around $11.xx after tax and the portion size is sufficient especially considering the bowls are all high in sugar/calories.They have smoothies for about $9.xx after taxThe smoothies seem to be made with little to no wait but the bowls take some time. One of the 3 bowls in my group's order took about 15-20 mins while everyone who was coming in to order afterwards was getting their order and left already.The straws are readily available for anyone to take as needed but there are no spoons nor napkins available.The female staff at the front don't interact nor acknowledge you. Someone in my group did not receive a spoon and I was waiting for one of the two front attendants to look up or say something as I was up at the counter. I ended up grabbing the attention of the more approachable looking guy making the bowls instead as he was out from behind the counter placing one of the food preps he just made into the pre-ordered to-go cubby.Parking: Plenty of parking.
Atmosphere: 5
Food: 4
Service: 4
C J
The atmosphere was great. The staff were nice too. However, from my observation, there is no team harmony dynamics going on here. Each one seems to be doing their own thing, as a result, orders are delayed a lot, and the line keeps getting bigger.Overall though, the staff were really nice. Just needs someone to lead them through.I recommend this place.
Atmosphere: 2
Food: 4
Service: 1
j h
Located in a very busy complex. Parking can be challenging.I ordered online and it took awhile for my order to be ready. But that's probably because they were busy and inundated with orders. It was chaotic when I stepped inside the restaurant.I'm not sure how they decide which order to make first because, as I was waiting for my order, I have watched customers who ordered later get their drinks earlier than customers who were there first.The size of the acai bowl was on the smaller side from what I imagined but it was good. Not sure if it is worth the $10. It had a good amount of toppings though.But the staff was pleasant and seemed to be trying their best.
Atmosphere: 4
Food: 3
Service: 3
Althea Sherie El
The service was quick & friendly. I got a Bahama Mama smoothie it was delicious. I added banana to it. . The only down side in my opinion is the smoothies only come in one size. I think they should add a few more size options. But other than that it was a nice lil clean shop. With tasty smoothies my friend he likes their wraps.
Atmosphere: 5
Food: 5
Service: 5
Kayla W.
I usually don't leave bad reviews but I'm pretty upset. I placed an order pick up in a rush on the way somewhere in the morning today and I went out of my way to go pick it up and the place was closed. I'm assuming whoever was supposed to work didn't show up but all lights were off and door locked. I could even see through the glass my order on the screen. My order was supposed to be ready 8:20am and they opened 8am. No one was there so I had to leave and go to my event empty handed and I had to still pay for it as it was through online pre-payment. Super annoyed.
Great spacious seating area.Delicious smoothie.Thank you Diego for helping me.Straws are difficult to
Atmosphere: 5
Food: 5
Service: 5
Juan Arellano
Was waiting for my order to be taken for a long time just to be told that they can't take my cash for some reason, left
Atmosphere: 2
Food: 3
Service: 2
Rachel Berta
Quickest Tropical Smoothie ever and the staff was very friendly and had great manners!
Atmosphere: 5
Food: 5
Service: 5
Tanya S.
We went there for breakfast one morning in summer. The air conditioning was broken. The staff was so disgruntled. They literally turned away the customers. They were all sweating in there. We left and went to the competitor down the road.
Aileen
This place was aweful!!! Came in on Sunday at 1:50 pm and Waited for my sandwich 14 minutes!! When I asked who is the manager, the cashier told me he left a while ago. There were about 7 employees all walking around in the back doing nothing! I have been coming here for a few years but never again!!
I really wish 0 stars was an option. They had a new guy in the front that could not take an order to save his life. I ordered a turkey sandwich and was then informed they have absolutely nothing to drink. Then, apparently they don’t take cash, which is all I had on me. So I figured it out and paid my $25 and walked across the street to buy a drink. I said for here and they gave me my to go receipt. I automatically realized the 16 year old boys in the back wanted nothing to do with me. 25 minutes later I got a fkn chicken flatbread not a turkey sandwich. I don’t eat chicken so that was an automatic waste of money and food that went straight to the trash. The flatbread btw which wasn’t even cooked, the bread wasn’t even fully toasted. Honestly embarrassing and totally ruined my day as I was already hangry. Thank you Tropical Smoothie, for being genuinely horrible.
Atmosphere: 1
Food: 1
Service: 1
Ordered an açaí bowl & two wraps, waited almost 30 minutes. The wraps were good, but the açaí bowl is way too expensive for its size. It was also soupy by the time I got it. Cashiers up front are not the friendliest, the young man who brought out the order did apologize for the wait though. I’ve always just ordered smoothies, never food…I’ll stick to smoothies. The atmosphere is fine, plenty of places to sit, but they really need to work on the wait time when food is ordered.
Atmosphere: 3
Food: 3
Service: 2
i am not happy. i asked for no strawberries but somehow, they are in the bowl.
Atmosphere: 4
Food: 3
Service: 4
Good service. Good smoothies. .Good
Atmosphere: 5
Food: 5
Service: 5
I've order several times from here, both through Uber eats and pickup. I've ordered breakfast and lunch from here and the food has always been spot on. My order has always been ready ahead of schedule when I've ordered through their app for in store pickup. Through Uber eats, the food always arrives warm, and the smoothie cold. Highly recommend the peanut paradise with whey protein!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Burrito, Southwest Wrap
Plenty of seats indoors and few more outside.Their acai bowls are not as big as I am accustomed to seeing at other places but to be fair their prices are also less expensive at around $11.xx after tax and the portion size is sufficient especially considering the bowls are all high in sugar/calories.They have smoothies for about $9.xx after taxThe smoothies seem to be made with little to no wait but the bowls take some time. One of the 3 bowls in my group's order took about 15-20 mins while everyone who was coming in to order afterwards was getting their order and left already.The straws are readily available for anyone to take as needed but there are no spoons nor napkins available.The female staff at the front don't interact nor acknowledge you. Someone in my group did not receive a spoon and I was waiting for one of the two front attendants to look up or say something as I was up at the counter. I ended up grabbing the attention of the more approachable looking guy making the bowls instead as he was out from behind the counter placing one of the food preps he just made into the pre-ordered to-go cubby.Parking: Plenty of parking.
Atmosphere: 5
Food: 4
Service: 4
The atmosphere was great. The staff were nice too. However, from my observation, there is no team harmony dynamics going on here. Each one seems to be doing their own thing, as a result, orders are delayed a lot, and the line keeps getting bigger.Overall though, the staff were really nice. Just needs someone to lead them through.I recommend this place.
Atmosphere: 2
Food: 4
Service: 1
Located in a very busy complex. Parking can be challenging.I ordered online and it took awhile for my order to be ready. But that's probably because they were busy and inundated with orders. It was chaotic when I stepped inside the restaurant.I'm not sure how they decide which order to make first because, as I was waiting for my order, I have watched customers who ordered later get their drinks earlier than customers who were there first.The size of the acai bowl was on the smaller side from what I imagined but it was good. Not sure if it is worth the $10. It had a good amount of toppings though.But the staff was pleasant and seemed to be trying their best.
Atmosphere: 4
Food: 3
Service: 3
The service was quick & friendly. I got a Bahama Mama smoothie it was delicious. I added banana to it. . The only down side in my opinion is the smoothies only come in one size. I think they should add a few more size options. But other than that it was a nice lil clean shop. With tasty smoothies my friend he likes their wraps.
Atmosphere: 5
Food: 5
Service: 5
I usually don't leave bad reviews but I'm pretty upset. I placed an order pick up in a rush on the way somewhere in the morning today and I went out of my way to go pick it up and the place was closed. I'm assuming whoever was supposed to work didn't show up but all lights were off and door locked. I could even see through the glass my order on the screen. My order was supposed to be ready 8:20am and they opened 8am. No one was there so I had to leave and go to my event empty handed and I had to still pay for it as it was through online pre-payment. Super annoyed.
Restaurantji Recommends
Great spacious seating area.Delicious smoothie.Thank you Diego for helping me.Straws are difficult to
Atmosphere: 5
Food: 5
Service: 5
Was waiting for my order to be taken for a long time just to be told that they can't take my cash for some reason, left
Atmosphere: 2
Food: 3
Service: 2
Quickest Tropical Smoothie ever and the staff was very friendly and had great manners!
Atmosphere: 5
Food: 5
Service: 5
We went there for breakfast one morning in summer. The air conditioning was broken. The staff was so disgruntled. They literally turned away the customers. They were all sweating in there. We left and went to the competitor down the road.
This place was aweful!!! Came in on Sunday at 1:50 pm and Waited for my sandwich 14 minutes!! When I asked who is the manager, the cashier told me he left a while ago. There were about 7 employees all walking around in the back doing nothing! I have been coming here for a few years but never again!!