Always a pleasure to get some "home cooked" Cuban food along with all the Cuban treats we all love! Lunch specials are amazing, great prices and I love that they offer cantina. Fantastic customer service as well.
Carmen Pazmino
It’s just alright.
Atmosphere: 3
Food: 3
Service: 3
Milena Espino
The best bakery in the city and the atmosphere is super nice. I recommend them 100%
Atmosphere: 5
Food: 5
Service: 5
Pilar L.
The owner doesn't care about customer satisfaction. As a matter of fact, he only cared about himself. He got really hostile & aggressive when I showed him that once again, the person in the kitchen keeps messing up. This man raised his voice, shouted at me to leave & never come back & went as far & tell me I needed "God" & "to go to church with my awful vibes". All because I showed him the dry, depressing sandwich with a slab of ham & chicken breast. Instead of fixing the issue, he proceeds to get furious, filling the entire place with negativity & blames me. He really told me to just never come back instead of fixing this problem. No matter what, that is poor customer service skills, lack of compassion & poor work ethic. How do you start yelling at someone but blame who you're shouting at for being "negative"? I used to come here regularly to get my coffee with sugar but every time there is a mistake on their end, somehow it's my fault & I am the problem. They went as far as call me a "bad person" all because I wanted this problem to be fixed. Instead of blaming me, shifting blame & making personal stabs at a once loyal customer, maybe look at the person in the kitchen who continuously fucks up the order. I didn't order the sandwich to add on to this, it was someone dear & close to me. I went in for them & they blamed him but when I jumped in & didn't allow it, that's when they started attacking me. He had to pull me away because a lady grabbed me to tell me to get out. What is really rich is how the owner kept changing the story. He went from saying my friend ordered a "tostada" but he said "Yo le pedi el Pan de Pollo." Than it was changed to another story & each time I spoke, it reverted back to somehow it being all my fault. Okay. Well.... The prices are inaccurate, they are not open to constructive criticism, the owner can't handle mistake on his employees part, I won't say anything about the ladies because they actually were nice to, in particular a very young & beautiful Cuban lady & a very sweet & lovely short Hispanic woman with a sharp nose. They have always been kind to me. Telling me to go home & make it myself if I don't like it reflects poorly on not the owner but the business as a whole. They told me to never come back & if I did, I would be turned away because I am "terrible & bad person." It's okay. I'll never return. But the depressive, dry sandwiches will give continue giving this business a bad rep anyway. Just look at the image of the sandwich & let it speak for itself
Amenadiel Pereyra
I really like the new flans and the chocoflanes, everything is very delicious here.
Crislandy Aracena Cruz
Always good service, everything very delicious, the desserts are very good, the chocoflanes and the flans have become my delicious favorites ♥️
Atmosphere: 5
Food: 5
Service: 5
ProBuilders Info
As usual, i made a purchased for some Cuban toast/flat bread or whatever they call it. I usually buy full length. However, this time went hime and checked, all my flat bread were half the size. I called the bakery and the guy that answer and spoke perfect English. As soon as I start asking about the flat bread, he stated he does not speak English nor no one in the bakery speaks English...they are all Mexican. He told me to have someone call back that speak Spanish. Is this person for real? By the way, the cafe is located in the midst of Broward County.Maybe they need to move the bakery out of broward to Hialeah.
Service: 1
Terri R.
We were in town, staying at a nearby hotel and found this great bakery that opened at 6:00am. We went in the morning to get a Cafe con Leche and some other goodies. The Cafe con Leche was delicious and only $2.80 for a large- can't beat that price. Actually everything we ordered was priced very fair. We ordered some Pastelitos- Guayaba (Guava) and Guayaba y Queso (Guava & Cream Cheese). Also ordered some Carne (Ground Beef) Empanadas and Papas Rellenas. Everything was so good- we ended up going back the next morning! We basically got the same items and also some Croquetas Jamon. I noticed the Freshly Squeezed Orange Juice is a hit. They were squeezing the oranges while we were there and they were selling quick. The employees are super friendly and happy to answer any questions. Upbeat atmosphere, you can tell they have regulars but are welcoming to all. It was busy both mornings we went, but the employees have a sense of urgency so the line goes real quick. A couple seats inside as well as a few tables outside but mainly people were getting food to go. I wish I had a place like this at home- open early, good food and drink at great prices, and friendly service.
The food is delicious, the staff is so friendly. I’m a regular there. My kids love it !
Atmosphere: 5
Food: 5
Service: 5
Tammie Richie
In fairness, we didn't try the pastries, we ordered a sandwich.
Atmosphere: 3
Food: 2
Service: 4
Emmanuette Johnson
I like the food but customer service is horrible. Expect to wait for a long time. Staff will let their friends go in front of you and this happened several times. They are literally talking while you are waiting to be served. It’s incredible!!! No sense of urgency!!!!
Atmosphere: 1
Food: 3
Service: 1
Altairis Cambara
All you can spect at a Cuban place, nice service, good coffee and the best pastelitos de coco.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs
GP
Best Pastelitos in town. You can’t go wrong with these. Last time I ordered a dozen and they were gone before the day was over.
Always a pleasure to get some "home cooked" Cuban food along with all the Cuban treats we all love! Lunch specials are amazing, great prices and I love that they offer cantina. Fantastic customer service as well.
It’s just alright.
Atmosphere: 3
Food: 3
Service: 3
The best bakery in the city and the atmosphere is super nice. I recommend them 100%
Atmosphere: 5
Food: 5
Service: 5
The owner doesn't care about customer satisfaction. As a matter of fact, he only cared about himself. He got really hostile & aggressive when I showed him that once again, the person in the kitchen keeps messing up. This man raised his voice, shouted at me to leave & never come back & went as far & tell me I needed "God" & "to go to church with my awful vibes". All because I showed him the dry, depressing sandwich with a slab of ham & chicken breast. Instead of fixing the issue, he proceeds to get furious, filling the entire place with negativity & blames me. He really told me to just never come back instead of fixing this problem. No matter what, that is poor customer service skills, lack of compassion & poor work ethic. How do you start yelling at someone but blame who you're shouting at for being "negative"? I used to come here regularly to get my coffee with sugar but every time there is a mistake on their end, somehow it's my fault & I am the problem. They went as far as call me a "bad person" all because I wanted this problem to be fixed. Instead of blaming me, shifting blame & making personal stabs at a once loyal customer, maybe look at the person in the kitchen who continuously fucks up the order. I didn't order the sandwich to add on to this, it was someone dear & close to me. I went in for them & they blamed him but when I jumped in & didn't allow it, that's when they started attacking me. He had to pull me away because a lady grabbed me to tell me to get out. What is really rich is how the owner kept changing the story. He went from saying my friend ordered a "tostada" but he said "Yo le pedi el Pan de Pollo." Than it was changed to another story & each time I spoke, it reverted back to somehow it being all my fault. Okay. Well.... The prices are inaccurate, they are not open to constructive criticism, the owner can't handle mistake on his employees part, I won't say anything about the ladies because they actually were nice to, in particular a very young & beautiful Cuban lady & a very sweet & lovely short Hispanic woman with a sharp nose. They have always been kind to me. Telling me to go home & make it myself if I don't like it reflects poorly on not the owner but the business as a whole. They told me to never come back & if I did, I would be turned away because I am "terrible & bad person." It's okay. I'll never return. But the depressive, dry sandwiches will give continue giving this business a bad rep anyway. Just look at the image of the sandwich & let it speak for itself
I really like the new flans and the chocoflanes, everything is very delicious here.
Always good service, everything very delicious, the desserts are very good, the chocoflanes and the flans have become my delicious favorites ♥️
Atmosphere: 5
Food: 5
Service: 5
As usual, i made a purchased for some Cuban toast/flat bread or whatever they call it. I usually buy full length. However, this time went hime and checked, all my flat bread were half the size. I called the bakery and the guy that answer and spoke perfect English. As soon as I start asking about the flat bread, he stated he does not speak English nor no one in the bakery speaks English...they are all Mexican. He told me to have someone call back that speak Spanish. Is this person for real? By the way, the cafe is located in the midst of Broward County.Maybe they need to move the bakery out of broward to Hialeah.
Service: 1
We were in town, staying at a nearby hotel and found this great bakery that opened at 6:00am. We went in the morning to get a Cafe con Leche and some other goodies. The Cafe con Leche was delicious and only $2.80 for a large- can't beat that price. Actually everything we ordered was priced very fair. We ordered some Pastelitos- Guayaba (Guava) and Guayaba y Queso (Guava & Cream Cheese). Also ordered some Carne (Ground Beef) Empanadas and Papas Rellenas. Everything was so good- we ended up going back the next morning! We basically got the same items and also some Croquetas Jamon. I noticed the Freshly Squeezed Orange Juice is a hit. They were squeezing the oranges while we were there and they were selling quick. The employees are super friendly and happy to answer any questions. Upbeat atmosphere, you can tell they have regulars but are welcoming to all. It was busy both mornings we went, but the employees have a sense of urgency so the line goes real quick. A couple seats inside as well as a few tables outside but mainly people were getting food to go. I wish I had a place like this at home- open early, good food and drink at great prices, and friendly service.
The best pastries in broward. Great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso, Steak Sandwich, Pizza Pastel Pizza Pastry, Pastelitos De Carne Meat Pastry
The best Bakery in all of Pembroke Pine and excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cuban Sandwich
Restaurantji Recommends
The food is delicious, the staff is so friendly. I’m a regular there. My kids love it !
Atmosphere: 5
Food: 5
Service: 5
In fairness, we didn't try the pastries, we ordered a sandwich.
Atmosphere: 3
Food: 2
Service: 4
I like the food but customer service is horrible. Expect to wait for a long time. Staff will let their friends go in front of you and this happened several times. They are literally talking while you are waiting to be served. It’s incredible!!! No sense of urgency!!!!
Atmosphere: 1
Food: 3
Service: 1
All you can spect at a Cuban place, nice service, good coffee and the best pastelitos de coco.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Scrambled Eggs
Best Pastelitos in town. You can’t go wrong with these. Last time I ordered a dozen and they were gone before the day was over.
Atmosphere: 4
Food: 5
Service: 5