Chipotle Mexican Grill

2085 Tamiami Trail N, Naples
(239) 732-0033

Recent Reviews

Miranda Esper

As a long time Chipotle fan, this was by far my best experience in about 15 years. We went on a Monday around 1 PM. When we walked in, the line was pretty long. It took us probably less than five minutes to get through. The employees were KILLING IT. They were quick and there was enough staff to ensure that everything was properly filled. They all deserve a bonus! Thank you!Vegetarian options: Sofritas are always one point

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl Chicken, Kid's Quesadilla

Jordan Brady

Outstanding Service by Renee at ChipotleMy recent visit to Chipotle was made exceptional by Renee's superb service. Her friendly demeanor, menu knowledge, and willingness to accommodate my preferences created a memorable dining experience. Despite the busy atmosphere, Renee remained composed and focused, ensuring every customer received prompt and courteous service. Her professionalism, teamwork, and genuine passion for her work are commendable. Chipotle is fortunate to have such a dedicated employee, and I highly recommend Renee for anyone seeking exceptional service.

Atmosphere: 5

Food: 5

Service: 5

Vishal Agarwal

Good food and service

Atmosphere: 5

Food: 5

Service: 5

Landan Wazenski

Came in with my UNDERAGED DAUGHTER and General Manager Uriel was starring at her and was overly flirtatious. I spoke to some friends of mine and they have experienced this also with their own daughters. WHAT IS HAPPENING WITH THIS WORLD!!!!!!! Chiptole needs to find a new General Manager ASAP!

Atmosphere: 1

Food: 1

Service: 1

Owen McNally

I’ve never been the type of person to write reviews but this chipotle has terrible customer service. My bowl that is normally $16 was $20 (for ONE bowl) because I got extra rice. When I mentioned how I’ve never been charged for extra rice this guy at the counter tells me “well it’s not free” as if it’s always costed more. I’ve been going to chipotle for years across the country and NOT ONCE have I been charged for extra rice. Someone higher up needs to get this place in check.

Service: 1

Leno Corradi

I've been here a few times, each time is a disappointment. The place is a mess, the service is terrible, the food is always cold, and the employees actually have no clue what they are doing. I've never seen a dumber bunch of people. It's actually ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Valentina Guzman

Disrespectfully asked our group to leave because some were in shorts and a bathing suit top. This could be understandable, but the situation was handled disrespectfully even though we gave zero push back. One person from the group stayed to order our food that was fully clothed and was still given blatant disrespect as she was ordering, to the point where another employee had to tell the employee serving her to “be nice”. the attitude and rudeness was not deserved especially considering we were still all paying customers. disgusting and distasteful experience.

Service: 1

Nyla Dorestan

i ordered my food, while eating i found a string of some sort in my bowl. idk how to feel i usually love going to this location, but this threw me way off!

Samantha Dorsey

Always delicious food! Love the bowls. Establishment is clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl Chicken, Chips

Captain Helios

I normally give the benefit of the doubt when things go poorly, I barely ever take the time to write bad reviews, but this is the literal third time we order from here and the food is either inedible or missing. We will never be ordering from this location ever again.

Atmosphere: 1

Food: 1

Service: 1

Schyler Ehr

This store was so dirty. There were many people working, but the guy at the cash register kept walking away and talking to his coworkers instead of checking out the customers. I counted 8 people working, and it was not very busy, but still the garbage was overflowing, every single table was dirty, soda all over the counter, and one guy was on a smoke break.Wheelchair accessibility: Wheelchair accessible

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Burrito Bowl Chicken, Chips

Carlos Diaz

The place is always dirty and I order guacamole and when I went to taste it notice it had a bad taste. Took it to the register, and the employee refused to exchange it and said there was no way for it to be bad.

Atmosphere: 1

Food: 3

Service: 1

Jehyson Montano

Super clean and very friendly staff was helped and it was a speedy process 10 out of 10 would recommend coming to this chipotle over any other chipotle in town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl Chicken

Trevor P.

Just had the worst experience at this chipotle ever. I started with rice and he gave me 1/4 scoop and started to move on. ??? I asked for another. He gave me another 1/4 scoop. When i thought how ridiculous this was I asked for another and he told me he'd have to charge me for it. I haven't even covered the bottom of the bowl yet. Then I asked for a side tortilla as I often like to make a mini burrito with my leftover for lunch. He charged me for a full tortilla and gave me the 4 inch taco tortilla instead. He skimped on the meat, lettuce, corn and cheese and I feel like if I bought two bowls of the same order it still wouldn't fill the bowl of one order. Absolutely ridiculous. This place needs new management because it's a horrible place to even call a food establishment, given the fact that people have these experiences every 30 minutes.

emilio guedeney

Friendly staff.

Atmosphere: 4

Food: 4

Service: 5

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