Baskin-Robbins

1152 E John Sims Pkwy, Niceville
(850) 812-5078

Recent Reviews

Gisselle Bretz

This location only has one person working and she/he is taking the drive thru orders for BR and Dunkin. They lack ice cream variety, the most generic flavor of of vanilla was not available .

Atmosphere: 1

Food: 1

Service: 1

Greg Porch

Out of Chocolate Chip Ice Cream for the third week in a row. Someone not ordering correctly or at all. Got a vanilla shake instead, and it was a $9.00 cup of milk. Maybe a spoonful of ice cream if that. The staff is clueless. This was strike three for this place and I won't be back. I also will not recommend this location to anyone else. What a shame too, because Baskin-Robbins is usually very good. I hate that this location and clueless staff are ruining a good name.

Atmosphere: 1

Food: 1

Service: 1

B M

The absolute WORST Baskin Robbins in the area...all around just bad

Atmosphere: 1

Food: 1

Service: 1

Brandon Barnes

This place sounds terrible...

Atmosphere: 1

Food: 1

Service: 1

One Opinion

I could drone on about how bad this place is, but I think they thrive on complaints. So here’s the key details. Drive thru is horrible, drinks are garbage, ice cream doesn’t taste right. It’s Just a heads up though, go there and try if you want but good

Atmosphere: 1

Food: 1

Service: 1

Mtn Hew

Yall made a soon to be mother happy. Sorry for the late visit. You guys are awesome. Thank

Atmosphere: 5

Food: 5

Service: 5

K Glenn

Out of everything always. "A banana split please".We can't make that. We have a can of beans and one spinach leaf. Is that ok?- this Baskin location, probably

Brittany Fayard

Poor customer service and the smallest scoop I’ve ever been served. Wow. She will put that place out of business. I should have asked for her name. Won’t be back.

G S

Great service and selection on ice creams

Sabina Pennington

Wow! amazing service from Michelle and Lily tonight! Seven of us walked in there 30 minutes before closing and they dished out samples and scoops with a smile! Really appreciate the great service.

Aran Middleton

Go here if you want to stand around for 15 minuets without being acknowledged while the staff tries to figure stuff out. This place is definitely in need of some management.

rick botts

Went during a shift change at noon. 2 employees. Waited 15 minutes to help us. Told us there wasn't enough ice cream left for what we wanted. Chick was a total b**** and would not even attempt to scoop what was left( plenty enough for one scoop) also, they only had one type of cone. getting ice cream is supposed be a positive joyful memerable experience. Never eating ice cream again after that.

J Abigale

Every time I go to this location they NEVER have items wanted. Their attitude is below standard, and I honestly don't know why I keep going back or why this location is still in business. The "short staff", "Covid" excuses are getting old especially when other locations or similar businesses have the same product.

Christian Bell

The guy working is very disrespectful and they never have what I want to order. Don’t get mad at me because you don’t have the food I want. I highly recommend you guys to make a change or your business will suffer. This is so unprofessional and I will never come back here again. Good luck.

Syney Deweese

Erica was so helpful and nice and will come back in about... 1 day. I can't describe how nice and clean the atmosphere was and both workers are very helpful and nice. John wad also such a nice helpful person and we will always give big tips

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