My friend invited me to have lunch with him here. I would normally not patronize this place only because I usually don't like theme or chain restaurants. Anyway, we arrived at 11:30am sat in a comfortable booth and ordered. I had the eggplant Parmesan with spaghetti, he had the fettuccine alfredo,since we both wanted a side salad the server brought us a big bowl to share with plenty of bread sticks. I must say I was very pleased with the meal. It was good, taking all factors into consideration of "chain restaurants" I was pleasantly surprised. Also surprising was the total bill of $23.00. We left a $7. Tip because the young lady serving us was so nice.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bread Sticks, Fettuccine
Julie C.
April 19th 20243:15pm/4:45pmWorst HOSTESS, RUDE, INCONSIDERATE, WANTED TO START A FIGHT WITH ME***** its been reported to corporate.6 Employees were asked that HOSTESS name and none gave her name. As she brought others to the dinning room she covered her badge and was being extremely FAKE about her entire attitude. The manager was told and said he Was going to handle it.I'm going as far as CORPORATE.WOW, what was up with that.... we had disabilities, all 3 of us and when I asked if I.......she walked away from me.. then I said to my friends that there's a bench at the top of the ramp , we could start heading up until we're called. My friend said to me, I see tables and booths opened everywhere.Hostess, "well we don't have anything available yet" and proceeds past us and calls our name for our table. My friend walks slowly and I slowly tried following the HOSTASS. I noticed a blind person walking by, and said to myself..." hope he sees their walking stick" HOSTESS...Turns and cleared at me and replied " ATE YOU TALKING TO ME"No, I was talking to myself, "I SAID ARE YOU TALKING TO ME?" again I replied no I wasn't speaking to you. She glared at me like she wanted to punch me. A d finally my group reached the table and she walked away and glared at me as she sat other people throughout my meal.I f I return and SHE'S THERE, I WILL NEVER GO BACK AGAIN TO THIS LOCATION THAT I HAVE DINED OVER 20 YEARS AND NEVER BEEN TREATED LIKE THIS BEFORE, EVER.May 2023HIGHLY RECOMMENDEDJon, was very kind and very efficient, checked back several times to make sure we were happy....Soup and salad yummy. TiramisuHIGHLY RECOMMENDEDPhoto ofEstevan was the most efficient and attentive server. ☆☆☆HIGHLY RECOMMENDED.We enjoyed our visit. Gnocchi soup and Tuscano soups were so very delicious. Chicken parmesan lunch size was perfect for a smaller appetite.
Atmosphere: 1
Food: 5
Service: 1
Sundee DiBlasi
Went with my family the soup was disgusting and not warm enough, salad was ok and our shrimp and chicken carbanara was horrible. Our Server Was no were to be found almost the whole time we where there.
Atmosphere: 5
Food: 2
Service: 2
shelly Cassidy
This visit the server was no where to be found (bar area) not busy or crowded. Food was as expected for chain. The service is always slow here, just mentioning so they can improve for themselves. It reflects tipping.
This is my second poor visit to this location. The manager the first time begged me to come back and give them a try again. I did. 1. the hostess was seating me to the right side. I mentioned how hot is was here. She smiled and proceeded to seat me at a table by the window directly in the sun. I tried to ask to move but she was walking away. 2. My server walked past me 3 times and then seemed to realize that I was her table (there were no other tables seated). She took my order quickly however her attention to detail was not great. My iced tea sat untouched at all. It was luke warm at best and though I asked for ice no ice came. My food was ok, I ate the chicken from the chicken marsala, the sauce on the past had a very odd very sweet taste. server walked by 3 more times, no offering of another drink, box, nothing (I had moved my plate to the other side of the table). I then put up my card to cash out. I do not like to use those machines at the table as I was considering desert and coffee. After 3 more passes and no questions I tried the machine. It would not take my card for some reason. I gave up. Server finally came back offered me a box that I declined and then tried the card herself. I shared that I had already done that. She took it and I cashed out. 3. Asked to speak with the manager on my way out. Manager was called, I waited a few minutes, decided to use the rest room (by the way, there are no hooks in the ladies room stalls to hang our purses on. they have to be put on the floor.....yuck!) Came out, still no manager. Spotted hostess, saw manager type exiting the kitchen, hostess called to him, he went back in. I left.In addition, during the first 20 minutes of my visit I was regaled with a non stop conversation amongst the servers. I know one lady was just starting and hoping to make money, another had bills of $3500 a month and needed to make money, the young man standing there drinking coffee was 27 years old but the girls couldn't believe that and that a third female was answering her personal cell phone, trying to make an appointment but was very busy at work and would have to call back. All things that I did not need to know.
Atmosphere: 1
Food: 3
Service: 2
Griffin Films
Great Experience, I Would Definitely Would Love To Visit Again Very Soon ? - Adrian The Food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bread Sticks
Blaine Isakson
Calamari tasted reheated and frozen. Egg plants were over cooked and the size of a small sand dollar and only got 4 thin slices. Not worth the price I paid. Last time I ever go to this restaurant
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Bread Sticks
Glenda Watkins
Can't believe 2 pieces of chicken cost $20.00. This was at lunch time.
2 words food poisoning my girl friend ordered the shrimp scampi and as soon as we got home sick as a dog throwing up half the night and this morning
Atmosphere: 3
Food: 1
Service: 3
Paula Picon
We checked in on the App and waited only a few minutes to be seated. They took our order shortly after we were seated. They refilled our drinks in a timely manner and brought out soup refills right away as well. Our food was served hot, the way it's should be. The wait-staff was very attentive.
Sunday night with a party of five had about a 30 minute wait. The area we were seated to the left back was very cold. As always the salad was delicious. My husband and I always split a Tour of Italy with an extra salad. However, the chicken was over cooked this time.
Atmosphere: 5
Food: 4
Service: 5
Silvia Brosien
Today the 3rd of April 2024 we wanted to have lunch at alive garden.The service was a bit complicated when my partner wanted a small booth.it was not crowded.they gave us after a short while a booth.but when I sat down the seat was moist the table on top and under was moist and the side of the wall too.very disgusting.It felt like a moist mist allover.when we ask the waitress told us oh this is the weather.and humidity.what???We left it was pretty bad and the restaurant had a funny smell too.this location is a no no.
As always !OUT STANDING my favorite place to eat
Atmosphere: 5
Food: 5
Service: 5
My friend invited me to have lunch with him here. I would normally not patronize this place only because I usually don't like theme or chain restaurants. Anyway, we arrived at 11:30am sat in a comfortable booth and ordered. I had the eggplant Parmesan with spaghetti, he had the fettuccine alfredo,since we both wanted a side salad the server brought us a big bowl to share with plenty of bread sticks. I must say I was very pleased with the meal. It was good, taking all factors into consideration of "chain restaurants" I was pleasantly surprised. Also surprising was the total bill of $23.00. We left a $7. Tip because the young lady serving us was so nice.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bread Sticks, Fettuccine
April 19th 20243:15pm/4:45pmWorst HOSTESS, RUDE, INCONSIDERATE, WANTED TO START A FIGHT WITH ME***** its been reported to corporate.6 Employees were asked that HOSTESS name and none gave her name. As she brought others to the dinning room she covered her badge and was being extremely FAKE about her entire attitude. The manager was told and said he Was going to handle it.I'm going as far as CORPORATE.WOW, what was up with that.... we had disabilities, all 3 of us and when I asked if I.......she walked away from me.. then I said to my friends that there's a bench at the top of the ramp , we could start heading up until we're called. My friend said to me, I see tables and booths opened everywhere.Hostess, "well we don't have anything available yet" and proceeds past us and calls our name for our table. My friend walks slowly and I slowly tried following the HOSTASS. I noticed a blind person walking by, and said to myself..." hope he sees their walking stick" HOSTESS...Turns and cleared at me and replied " ATE YOU TALKING TO ME"No, I was talking to myself, "I SAID ARE YOU TALKING TO ME?" again I replied no I wasn't speaking to you. She glared at me like she wanted to punch me. A d finally my group reached the table and she walked away and glared at me as she sat other people throughout my meal.I f I return and SHE'S THERE, I WILL NEVER GO BACK AGAIN TO THIS LOCATION THAT I HAVE DINED OVER 20 YEARS AND NEVER BEEN TREATED LIKE THIS BEFORE, EVER.May 2023HIGHLY RECOMMENDEDJon, was very kind and very efficient, checked back several times to make sure we were happy....Soup and salad yummy. TiramisuHIGHLY RECOMMENDEDPhoto ofEstevan was the most efficient and attentive server. ☆☆☆HIGHLY RECOMMENDED.We enjoyed our visit. Gnocchi soup and Tuscano soups were so very delicious. Chicken parmesan lunch size was perfect for a smaller appetite.
Atmosphere: 1
Food: 5
Service: 1
Went with my family the soup was disgusting and not warm enough, salad was ok and our shrimp and chicken carbanara was horrible. Our Server Was no were to be found almost the whole time we where there.
Atmosphere: 5
Food: 2
Service: 2
This visit the server was no where to be found (bar area) not busy or crowded. Food was as expected for chain. The service is always slow here, just mentioning so they can improve for themselves. It reflects tipping.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Never-Ending Soup Salad, Soups
It was cold temp. Otherwise we loved it!
Atmosphere: 4
Food: 5
Service: 5
This is my second poor visit to this location. The manager the first time begged me to come back and give them a try again. I did. 1. the hostess was seating me to the right side. I mentioned how hot is was here. She smiled and proceeded to seat me at a table by the window directly in the sun. I tried to ask to move but she was walking away. 2. My server walked past me 3 times and then seemed to realize that I was her table (there were no other tables seated). She took my order quickly however her attention to detail was not great. My iced tea sat untouched at all. It was luke warm at best and though I asked for ice no ice came. My food was ok, I ate the chicken from the chicken marsala, the sauce on the past had a very odd very sweet taste. server walked by 3 more times, no offering of another drink, box, nothing (I had moved my plate to the other side of the table). I then put up my card to cash out. I do not like to use those machines at the table as I was considering desert and coffee. After 3 more passes and no questions I tried the machine. It would not take my card for some reason. I gave up. Server finally came back offered me a box that I declined and then tried the card herself. I shared that I had already done that. She took it and I cashed out. 3. Asked to speak with the manager on my way out. Manager was called, I waited a few minutes, decided to use the rest room (by the way, there are no hooks in the ladies room stalls to hang our purses on. they have to be put on the floor.....yuck!) Came out, still no manager. Spotted hostess, saw manager type exiting the kitchen, hostess called to him, he went back in. I left.In addition, during the first 20 minutes of my visit I was regaled with a non stop conversation amongst the servers. I know one lady was just starting and hoping to make money, another had bills of $3500 a month and needed to make money, the young man standing there drinking coffee was 27 years old but the girls couldn't believe that and that a third female was answering her personal cell phone, trying to make an appointment but was very busy at work and would have to call back. All things that I did not need to know.
Atmosphere: 1
Food: 3
Service: 2
Great Experience, I Would Definitely Would Love To Visit Again Very Soon ? - Adrian The Food
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bread Sticks
Calamari tasted reheated and frozen. Egg plants were over cooked and the size of a small sand dollar and only got 4 thin slices. Not worth the price I paid. Last time I ever go to this restaurant
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Bread Sticks
Can't believe 2 pieces of chicken cost $20.00. This was at lunch time.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
2 words food poisoning my girl friend ordered the shrimp scampi and as soon as we got home sick as a dog throwing up half the night and this morning
Atmosphere: 3
Food: 1
Service: 3
We checked in on the App and waited only a few minutes to be seated. They took our order shortly after we were seated. They refilled our drinks in a timely manner and brought out soup refills right away as well. Our food was served hot, the way it's should be. The wait-staff was very attentive.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Sticks, Never-Ending Soup Salad, Soups
Sunday night with a party of five had about a 30 minute wait. The area we were seated to the left back was very cold. As always the salad was delicious. My husband and I always split a Tour of Italy with an extra salad. However, the chicken was over cooked this time.
Atmosphere: 5
Food: 4
Service: 5
Today the 3rd of April 2024 we wanted to have lunch at alive garden.The service was a bit complicated when my partner wanted a small booth.it was not crowded.they gave us after a short while a booth.but when I sat down the seat was moist the table on top and under was moist and the side of the wall too.very disgusting.It felt like a moist mist allover.when we ask the waitress told us oh this is the weather.and humidity.what???We left it was pretty bad and the restaurant had a funny smell too.this location is a no no.
Atmosphere: 1
Food: 1
Service: 2
Good lunch spot when ur hungry
Atmosphere: 4
Food: 4
Service: 5