Wendy's

10674 W Colonial Dr, Ocoee
(407) 877-2077

Recent Reviews

Randy's Gaming

The manager was very rude and unprofessional to my friend when he was asking for the hidden menu items and she denied him of ordering that hidden menu. When it was there at disposal described by an employee that found the three hidden menu items on the cash register that it was there available to serve and add it to the order. So I don’t recommend going there if the manager is going to give that unprofessional attitude and giving bad customer service in a food and beverage industry. To the manager who disrespected and canceled the order to my friend for a hidden menu next time treat someone better like the way you like to be treated with respect instead of having a salty attitude for no reason.

Atmosphere: 1

Food: 1

Service: 1

William Bohannon-Dobski

Went through the drive-through several times same girl after one item is said to her she asks are you finished then you proceed with the second item she asks are you finished? My question is to the young lady. How would you like to be treated in a drive-through I’m a nurse how about if I just want one symptom you’re having and not all the others because I have other things to do y’all need to start thinking better .

Atmosphere: 1

Food: 1

Service: 1

jennifer andrews

Wendy’s breakfast menu and selections are wonderful but best of all they overall have a nice staff especially KIRA, she was so nice and polite through the drive thru, she had a nice smile and wonderful, happy, personality which made everything great! She is a true asset to Wendy’s.Sincerely,Jennifer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Taco Salad, Sour Cream and Chive Baked Potato

Jandelys Garcia

Stopped there for food after school. After ordering we were asked to pull up forward because they were not done with the wrap. We waited 10 minutes, someone came out to let us know they were still working on the chicken. He told us it would be another 5 minutes. Later, another employee brought the wrap out and we left. The chicken was cold and some FROZEn! They just took it out of the freezer and tried to defrost it.

Atmosphere: 1

Food: 1

Service: 1

Carter “MssCarter29” Love

I ordered a biggie bag for my son, a fish sandwich combo for myself and two double chocolate chip cookies. I wish I had spent my $20 some place else.It took about 15 minutes so I expected the food to be fresh. The nuggets in my sons bag were cold.. not warm but cold. The fries tasted like old grease and so did my fish sandwich. Everything had an old grease taste to it. Everything except the cookie. Even though they gave me a regular chocolate chip and not the double chocolate chip I ordered, it was pretty good. Since the food was somewhat edible, I give it a 2/10

Atmosphere: 2

Food: 2

Service: 2

Kody Eves

Worked here for 6 months picking up other people's slack. Making the order, bagging it and taking the orders. It's not my job to tell the other employees to do theirs, leaving me with no option but to do all the work myself. While the Managers remain silent and don't speak up about the problems that occur each and everyday. On top of it all I was told because I'm 18 I don't get a break ever. Managers need to be more strict and get their employees in line. It's not fair for me and it's sad even the customers see it and say it. Seems like nobody their cares, they bring their relationships into work and it effects everybody else or really just me. But when I brought these problems up privately with the manager their at the time he said I'm being disrespectful and fired me. So I have no say so and it's disrespectful for him to tell me he can just replace me and that I'm fired that's very unprofessional when I'm trying to explain the problem I have every right to be upset about doing everyone else's job and it's his job to get them to do their jobs.

Atmosphere: 1

Food: 1

Service: 1

Eric Malinski

Night shifts after 10pm so slow, waited 12 mins to even be asked my order at drive thru, got to the window ppl were texting on their phones, laughing an joking, taking there time. I'm dashing trying to make me some money as well. Let alone ppl waiting for me to deliver them their food. Terrible service worst I have experienced. Took 20 mins for some frosties n nuggets.

Atmosphere: 1

Food: 3

Service: 1

Celestine Williams

They're was a long line and the staff was doing the best they could. People are looking for jobs but get turned away because of pass actions, yet the staff they have call out all the time.

Atmosphere: 3

Food: 4

Service: 3

caymarie Rivera

All I have to say its wow , will not be coming back to this location, i decided to dine in since i was with my two babies and husband, we ordered ok the kiosk, while waiting for the food two of the female workers were hugging and talking to their boyfriend (on work hours how insane) when we got our food i was missing two items i got up and told one the female that was with their boyfriend she said what i was missing i told her she looked at me like i was lying, she walked away i told her im not going to lie about what im missing you can check my bags she said let me see your receipt i told her i didn’t get one from the kiosk she walkes away and told another worker you deal with her cause im not going to deal with her nobody came my husband then got up and right in front of their faces was our receipt another guy did helped us and gave us what we were missing but the female was laughing and talking under her breath how rude , 5 mn pass and she was again with her boyfriend in front of the counter, like were there any managers its this even okay,

Atmosphere: 1

Food: 2

Service: 1

Greg

Great atmosphere. Good deals!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 5 00 Hamburger Nuggets and Fries

Natheaeyaa Carter

CLEAN and ran like a champ! Ally is a gem! Honestly all positive at this location! The food was done by order. Hot and fresh. The burger rolls are FRESH.. Honestly this should be the model store. A+ from the cashier, fryer, grill to the Manager or shift manager that was running the store 1/31/24.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wendy’S French Fries, Baconator, Salad

April Heckrodt

The restaurant was clean but the staff was very slow and disorganized waited 15 minutes to order and staff still didn't come to take my order so left and went somewhere else. Definitely will not return or recommend to anyone. Very poor service.

Atmosphere: 1

Food: 1

Service: 1

Fabiano Santos

Okay food. Service was horrible, short of getting assaulted. Noy going back

Andy Gobin

Had biscuits and gravy, but they were quite shy on the gravy.

Atmosphere: 4

Food: 3

Service: 3

Ken Neville

Never got the thick and frosty even though i was charged for it, the 2 hamburgers were the very worst i have ever eaten, this is NOT a criticism of wendy's this IS a criticism of this particular restaurant in the late evening shift, at other wendy's when they do a good job the food is outstanding, please save your money DO NOT EAT HERE

Atmosphere: 1

Food: 1

Service: 1

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