I just want to Thank everyone there who consistently serves my breakfast sandwich it is always steaming hot and quick service which I’m grateful for just before getting to work!! Good job you guys! You all make my day a little better to start!
Atmosphere: 5
Food: 5
Service: 5
Deb
Burger King when it comes to customer service is a hit or miss when it comes to Burger King in its employees. Some of them smile and make you feel welcome and very friendly. There are others who do not smile and just appear to be doing the job and wanted to hurry up and end. Is Burger King was clean. I order the Whopper Juniors which came out and tasted excellent. I usually order the Whopper but that one hasn't been tasting right lately so I tried to Whopper Junior and the junior tastes a lot better like what the Whopper used to taste like. And I wish it still tasted like that I don't know why it doesn't taste good anymore.
Atmosphere: 2
Food: 4
Service: 3
George Jackson
Waited 20 minutes to Hear the worker argue to the other worker about forgetting about my order.
Atmosphere: 1
Food: 3
Service: 1
Shauna
Attempted to pick up at door dash around 9pm. None of the employees even acknowledged my existence. My customers food was waiting on the heater I told them I was there for that order and the continued to ignore me and make a different delivery order instead. Very rude employees
Atmosphere: 1
Service: 1
Dedra Sofo
Something always messed up
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Whopper, Onion Rings
Kassandra Stewart
Our entire order was wrong and we kept having to fix it over and over again.
Atmosphere: 4
Food: 2
Service: 1
Carlos Leyva
Place is super dirty and I wait 5 min to get just a medium coke this places is
Atmosphere: 1
Food: 1
Service: 1
Michelle Zarra
No no condiments nothing on the burger they said their trucks didn't come in so I will never
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Cheeseburger, Whopper, French Fries
mark correa
I never ever write bad reviews on any business, but I had to write something about this place. I absolutely love BK and always seek it out because it is so much better than McDonald's! In this case, I've had multiple bad experiences with this location in particular...well, there is one more, but this one is worse! I've gotten burned by this place a few times by wrong orders, cold food, or missing items. This last time, I happened to be right next door getting a haircut, so I figured I would be ok just getting a Dr Pepper and that's all. I actually went inside and ordered the drink, 2 large fries, and an order of nuggets. They must've had 7 or 8 employees there and it was a Friday just after lunch, yet it took them a while to see that I was at the counter ready to order, then took em 14 minutes to get me the order. To top it off, their drink machine was limited to a couple drinks, mostly diet. I wanted a Dr P, but settled for a Diet Coke. I tried it and it was very watered down. I asked the employee if they had any Dr P at the drive thru window and they did (they are usually out of ice or the drink uou want). I couldn't understand why it took so long to get my order as I was the only customer in the restaurant. I figured this food was probably going to be extra hot since they probably had to throw a batch in because there wasn't enough. Nope. I left, pretty disappointed once again, and sure enough, the fries were just warm. I don't get it. Their main competition, McDonald's, is directly across the street from them and they screw up so badly. How??? Again, I love BK, but I won't be going to this place anymore. I know it won't make a difference, but just a warning to future patrons, you're going to be disappointed. Check to see if your order is correct before you leave that drive-thru. Sorry to post this, but it's just bad. Honestly, the employees have been nice, but everything else is plain bad.
Atmosphere: 2
Food: 2
Service: 2
Sam Grimm
very bad chicken wing i found toe nail in it. i ate it
Currently in the restaurant. Music is so loud my ears hurt. They keep playing with the volume. They do this when don't want anyone in the lobby. Everytime I come here there's only 1 competent employee that works, and it's the young girl upfront. The other ladies are unprofessional and use foul language in front of customers. Some even sit in the lobby playing on their phones instead of finding something productive to do. It's always the day crew.
Atmosphere: 1
Food: 3
Service: 1
Lorraine Albino
I love that you ask fries ? with out salt .They give you
Atmosphere: 5
Food: 5
Service: 5
Sandra Tatiana Rodriguez Cardozo
Very bad, there are 3 guys packing an order so that after 25 minutes they tell me that they don't have something, I really don't understand how bad the service is. I don't recommend this place at all in the end they never gave me the order.
Destiny Martinez
Ordered a sandwich with no onions. They put onions. Ordered a chicken sandwich with cheese (paid extra for), no cheese. Ordered zesty sauce, no sauce. Wouldne have given me my drink if I didn't remind them.. Get it together yall!!
Food: 2
david sureham
As I’m waiting for my food I noticed an employee had grabbed a cup with 2 fingers inside the cup then fills it with cherry freeze, when the food came out the nuggets where Luke warm if that so I politely asked for them to drop new nuggets and replace my cherry freeze, then came the attitudes “wel just have to wait out front 3 minutes then and what’s wrong with the freeze” so I told her and she exchanged it great I wait on the nuggets and they show up after waiting in the parking lot out front, I was sure they would get it right this time, I open the bag and white yolk like substance is on most of the nuggets on an 8 piece, I then ask the associate that came out if she’s ever received an order of nuggets that look like this and she stated “they look like that sometimes” she puts her hands out and I give her the bag and her hands still open she just let the bag of nuggets drop in front of us at this point with the attitudes from the staff I ask for a refund, she states pull through the drive through again, so at this point I’ve gone through the drive through initially simply asked for my order to be corrected had to wait out front for them to waste my time by bringing me nuggets that where obviously not okay to eat maybe it was over cooked and oozing the white stuff from the inside like a mozzarella stick if this is the issue why pack them up and give them to a customer that has already had to wait double then when that doesn’t work expect that said customer to pull through another line to get their refund.After she said to pull around I didn’t even want the refund and just left horrible experience not worth even dealing with the poor customer service these employees will literally argue with you over cold nuggets and poor health practices.The cashier has a bit of an attitude but my issue on this visit was the lady grabbing the food and drinks and handing them out of the drive thru, grabbing the cups not from the outside but by grabbing the cup with her bare fingers from the inside, and I guess asking for hot nuggets is a reason to treat me poorly. The cherry freeze was for my toddler who wants a strangers bare fingers in their kids drink ? Then her nuggets look like the staff wanted to punish us for simply saying something about it (who gets white stuff on their nuggets? I haven’t until today)Reading through the other long list of negative reviews on this business I wonder how they can still operate.A health inspection is definitely due at this business maybe a lot more training on the staff, I’d like to donate my refund I left to the cashier as she was just trying to do her job looks like the employees around her are more of the problem the drive through runner shouldn’t be working in any type of food preparation if she can’t keep her fingers outside of the cups.I would never visit this location again like the other post say do yourself a favor and go across the street to the McDonald’s.
I just want to Thank everyone there who consistently serves my breakfast sandwich it is always steaming hot and quick service which I’m grateful for just before getting to work!! Good job you guys! You all make my day a little better to start!
Atmosphere: 5
Food: 5
Service: 5
Burger King when it comes to customer service is a hit or miss when it comes to Burger King in its employees. Some of them smile and make you feel welcome and very friendly. There are others who do not smile and just appear to be doing the job and wanted to hurry up and end. Is Burger King was clean. I order the Whopper Juniors which came out and tasted excellent. I usually order the Whopper but that one hasn't been tasting right lately so I tried to Whopper Junior and the junior tastes a lot better like what the Whopper used to taste like. And I wish it still tasted like that I don't know why it doesn't taste good anymore.
Atmosphere: 2
Food: 4
Service: 3
Waited 20 minutes to Hear the worker argue to the other worker about forgetting about my order.
Atmosphere: 1
Food: 3
Service: 1
Attempted to pick up at door dash around 9pm. None of the employees even acknowledged my existence. My customers food was waiting on the heater I told them I was there for that order and the continued to ignore me and make a different delivery order instead. Very rude employees
Atmosphere: 1
Service: 1
Something always messed up
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Whopper, Onion Rings
Our entire order was wrong and we kept having to fix it over and over again.
Atmosphere: 4
Food: 2
Service: 1
Place is super dirty and I wait 5 min to get just a medium coke this places is
Atmosphere: 1
Food: 1
Service: 1
No no condiments nothing on the burger they said their trucks didn't come in so I will never
Atmosphere: 1
Food: 1
Service: 5
Recommended dishes: Cheeseburger, Whopper, French Fries
I never ever write bad reviews on any business, but I had to write something about this place. I absolutely love BK and always seek it out because it is so much better than McDonald's! In this case, I've had multiple bad experiences with this location in particular...well, there is one more, but this one is worse! I've gotten burned by this place a few times by wrong orders, cold food, or missing items. This last time, I happened to be right next door getting a haircut, so I figured I would be ok just getting a Dr Pepper and that's all. I actually went inside and ordered the drink, 2 large fries, and an order of nuggets. They must've had 7 or 8 employees there and it was a Friday just after lunch, yet it took them a while to see that I was at the counter ready to order, then took em 14 minutes to get me the order. To top it off, their drink machine was limited to a couple drinks, mostly diet. I wanted a Dr P, but settled for a Diet Coke. I tried it and it was very watered down. I asked the employee if they had any Dr P at the drive thru window and they did (they are usually out of ice or the drink uou want). I couldn't understand why it took so long to get my order as I was the only customer in the restaurant. I figured this food was probably going to be extra hot since they probably had to throw a batch in because there wasn't enough. Nope. I left, pretty disappointed once again, and sure enough, the fries were just warm. I don't get it. Their main competition, McDonald's, is directly across the street from them and they screw up so badly. How??? Again, I love BK, but I won't be going to this place anymore. I know it won't make a difference, but just a warning to future patrons, you're going to be disappointed. Check to see if your order is correct before you leave that drive-thru. Sorry to post this, but it's just bad. Honestly, the employees have been nice, but everything else is plain bad.
Atmosphere: 2
Food: 2
Service: 2
very bad chicken wing i found toe nail in it. i ate it
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Currently in the restaurant. Music is so loud my ears hurt. They keep playing with the volume. They do this when don't want anyone in the lobby. Everytime I come here there's only 1 competent employee that works, and it's the young girl upfront. The other ladies are unprofessional and use foul language in front of customers. Some even sit in the lobby playing on their phones instead of finding something productive to do. It's always the day crew.
Atmosphere: 1
Food: 3
Service: 1
I love that you ask fries ? with out salt .They give you
Atmosphere: 5
Food: 5
Service: 5
Very bad, there are 3 guys packing an order so that after 25 minutes they tell me that they don't have something, I really don't understand how bad the service is. I don't recommend this place at all in the end they never gave me the order.
Ordered a sandwich with no onions. They put onions. Ordered a chicken sandwich with cheese (paid extra for), no cheese. Ordered zesty sauce, no sauce. Wouldne have given me my drink if I didn't remind them.. Get it together yall!!
Food: 2
As I’m waiting for my food I noticed an employee had grabbed a cup with 2 fingers inside the cup then fills it with cherry freeze, when the food came out the nuggets where Luke warm if that so I politely asked for them to drop new nuggets and replace my cherry freeze, then came the attitudes “wel just have to wait out front 3 minutes then and what’s wrong with the freeze” so I told her and she exchanged it great I wait on the nuggets and they show up after waiting in the parking lot out front, I was sure they would get it right this time, I open the bag and white yolk like substance is on most of the nuggets on an 8 piece, I then ask the associate that came out if she’s ever received an order of nuggets that look like this and she stated “they look like that sometimes” she puts her hands out and I give her the bag and her hands still open she just let the bag of nuggets drop in front of us at this point with the attitudes from the staff I ask for a refund, she states pull through the drive through again, so at this point I’ve gone through the drive through initially simply asked for my order to be corrected had to wait out front for them to waste my time by bringing me nuggets that where obviously not okay to eat maybe it was over cooked and oozing the white stuff from the inside like a mozzarella stick if this is the issue why pack them up and give them to a customer that has already had to wait double then when that doesn’t work expect that said customer to pull through another line to get their refund.After she said to pull around I didn’t even want the refund and just left horrible experience not worth even dealing with the poor customer service these employees will literally argue with you over cold nuggets and poor health practices.The cashier has a bit of an attitude but my issue on this visit was the lady grabbing the food and drinks and handing them out of the drive thru, grabbing the cups not from the outside but by grabbing the cup with her bare fingers from the inside, and I guess asking for hot nuggets is a reason to treat me poorly. The cherry freeze was for my toddler who wants a strangers bare fingers in their kids drink ? Then her nuggets look like the staff wanted to punish us for simply saying something about it (who gets white stuff on their nuggets? I haven’t until today)Reading through the other long list of negative reviews on this business I wonder how they can still operate.A health inspection is definitely due at this business maybe a lot more training on the staff, I’d like to donate my refund I left to the cashier as she was just trying to do her job looks like the employees around her are more of the problem the drive through runner shouldn’t be working in any type of food preparation if she can’t keep her fingers outside of the cups.I would never visit this location again like the other post say do yourself a favor and go across the street to the McDonald’s.
Atmosphere: 1
Food: 1
Service: 1