Every single time I come here there is nobody at the front. I'm actually currently standing here, calling the store, and nobody is here at all. Not to mention they left the meat on the grill cooking for god knows how long while I wait. It is horrible. Fresca should be ashamed at the management going on here. Piss poor.
Had a junior burrito at 11:00 when they opened. Chicken was dried out like it was day old and half the toppings were not out. The chips were greasy and tasted nasty. The salsa was dried in the container like it sat in refrigerator overnight. Junior burrito +cup of water was $11.00. Awful!
Jessica Bradley
Would be great if the managers would actually show up for their shifts or at least let the workers know that nobody is there so they don’t waste their gas or their rides gas to get out there only to find out they never opened. The management at this location sucks and the place just needs to be closed down considering more than half the staff doesn’t show up for their shifts but once a week…IF THAT!
Ashley Thomas
Do not recommend.alway close , manger doesn’t know what she’s doing Food never cook the proper way doesn’t care about their employees.
Jessica Moralez
They work to death their employees. Especially cameron... he is there 7 days a week on top of his other 5 days a week job. They don't pay him s**t and expect him to work his a** off every day. No breaks to himself besides when they tell him he needs to go to another store... pay him what he's worth or he will stop working so hard to please your company....
Paul Fazio
Soda machine broke and lady behind counter wouldn't give me refund because she had to wait for her boss to give permission by phone? Why isn't he at work?? Why does the food look disgusting??? Went to restaurant next store and it wasn't much better...
Ryan Cobb
Ordered to go and arrived at the appropriate time the website said. They were busy, totally understand, the person making our food said should be 10 min. So we walked over to Publix and. Grabbed a few things. Came back 15 mins later to find they had the same excuse. Now with an even greater line, our food is no more done then when we left. Very disappointing to see the lack of customer service. Well over an hour for a few bowls and burritos. It would have made more sense to wait in line and order instead of calling ahead.
Alyssa Fowler
WORST service. Out of 75% of the ingredients. Rude staff.
Jasmyne Mehrten
Usually when I come here there the guy working is very nice and always provides great quality. However, today there was a lady working that seemed very out of it, barely acknowledging us while making our food with a slight attitude, hardly speaking loud enough to hear when she did seem to acknowledge us, and can’t roll a burrito for her life. I practically opened a taco salad.
SewerRats
Completely out of chicken only dark avl and told a 15 min wait during lunch with none cooking. Went to order and told only have dark meat avl. I had to ask for some to be cooked. .. also no bacon with no apology. Maybe if 2 out or the 3 member crew didn't spend all their time in the back. This could be avoided. The only person that seemed to be working was the male employee who after ringing customer up went to start to grill chicken. Female employee who told me only dark meat walked away and went to back and had male employee finish helping other customers help me instead or her. VERY LET DOWN
I've ordered from different Moe's before and it has always been great. However each time I order from this location, it's always disappointing. The Adobo chicken was overcooked (black) and the bacon was also black. The salsas looked old and flavorless, like a tomato that was sit out of the fridge all day/overnight. I ordered a quesadilla and the tortilla was burnt, the meat was dry and the whole thing was soggy. On top of all of it is the customer service in this location. While everyone was more or less pleasant, everyone seemed majorly depressed and as dead-eyed as they come.
LaSharla Dobbs
This was my first time ordering from this restaurant chain and it was my last. Only half of the order made it to me. And that half was well below par. The rice in my burrito was not fully cooked. I hurt my tooth biting down on it several times before I just gave up and threw it in the trash. The lettuce and other ingredients were far from fresh and resemble the taste of something at least a day old. I'm very disappointed and I cannot understand why this restaurant gets its customers to come back but I won't be one of them.
Mikala Murrel
Really good! Great portion sized food and the restaurant is nice also. A must try if you haven’t before!
Rebecca Fulton
The ingredients, (rice, beans, steak, etc), were very dry and old-looking. I’ve never been to a Moe’s with such poor quality. I talked it up enough that my kid still wanted to eat there, so I sucked it up and had the smallest homewrecker they’ve probably ever made. Thank god for queso and chips. I’ll take them to a different Moe’s soon so they can get the real experience. As for this one, you’d probably be better off picking one of the other eateries around.
SoBo
Burritos are pretty good, however, they don't give you as much portion wise compared to Chipotle. The chips and salsa are really good. Customer service is ok but doesn't bother me. Not sure if there is a promotion going on right now. I was given a $1 discount today as well as a free drink. All this food for $6.99 is a great deal!Edit: Pictured below is an onion butt. I was graciously gifted it today with my meal. The worker did inspect it before making the decision to add it on top of my bowl. FYI I did not eat it.
Every single time I come here there is nobody at the front. I'm actually currently standing here, calling the store, and nobody is here at all. Not to mention they left the meat on the grill cooking for god knows how long while I wait. It is horrible. Fresca should be ashamed at the management going on here. Piss poor.
Had a junior burrito at 11:00 when they opened. Chicken was dried out like it was day old and half the toppings were not out. The chips were greasy and tasted nasty. The salsa was dried in the container like it sat in refrigerator overnight. Junior burrito +cup of water was $11.00. Awful!
Would be great if the managers would actually show up for their shifts or at least let the workers know that nobody is there so they don’t waste their gas or their rides gas to get out there only to find out they never opened. The management at this location sucks and the place just needs to be closed down considering more than half the staff doesn’t show up for their shifts but once a week…IF THAT!
Do not recommend.alway close , manger doesn’t know what she’s doing Food never cook the proper way doesn’t care about their employees.
They work to death their employees. Especially cameron... he is there 7 days a week on top of his other 5 days a week job. They don't pay him s**t and expect him to work his a** off every day. No breaks to himself besides when they tell him he needs to go to another store... pay him what he's worth or he will stop working so hard to please your company....
Soda machine broke and lady behind counter wouldn't give me refund because she had to wait for her boss to give permission by phone? Why isn't he at work?? Why does the food look disgusting??? Went to restaurant next store and it wasn't much better...
Ordered to go and arrived at the appropriate time the website said. They were busy, totally understand, the person making our food said should be 10 min. So we walked over to Publix and. Grabbed a few things. Came back 15 mins later to find they had the same excuse. Now with an even greater line, our food is no more done then when we left. Very disappointing to see the lack of customer service. Well over an hour for a few bowls and burritos. It would have made more sense to wait in line and order instead of calling ahead.
WORST service. Out of 75% of the ingredients. Rude staff.
Usually when I come here there the guy working is very nice and always provides great quality. However, today there was a lady working that seemed very out of it, barely acknowledging us while making our food with a slight attitude, hardly speaking loud enough to hear when she did seem to acknowledge us, and can’t roll a burrito for her life. I practically opened a taco salad.
Completely out of chicken only dark avl and told a 15 min wait during lunch with none cooking. Went to order and told only have dark meat avl. I had to ask for some to be cooked. .. also no bacon with no apology. Maybe if 2 out or the 3 member crew didn't spend all their time in the back. This could be avoided. The only person that seemed to be working was the male employee who after ringing customer up went to start to grill chicken. Female employee who told me only dark meat walked away and went to back and had male employee finish helping other customers help me instead or her. VERY LET DOWN
Restaurantji Recommends
I've ordered from different Moe's before and it has always been great. However each time I order from this location, it's always disappointing. The Adobo chicken was overcooked (black) and the bacon was also black. The salsas looked old and flavorless, like a tomato that was sit out of the fridge all day/overnight. I ordered a quesadilla and the tortilla was burnt, the meat was dry and the whole thing was soggy. On top of all of it is the customer service in this location. While everyone was more or less pleasant, everyone seemed majorly depressed and as dead-eyed as they come.
This was my first time ordering from this restaurant chain and it was my last. Only half of the order made it to me. And that half was well below par. The rice in my burrito was not fully cooked. I hurt my tooth biting down on it several times before I just gave up and threw it in the trash. The lettuce and other ingredients were far from fresh and resemble the taste of something at least a day old. I'm very disappointed and I cannot understand why this restaurant gets its customers to come back but I won't be one of them.
Really good! Great portion sized food and the restaurant is nice also. A must try if you haven’t before!
The ingredients, (rice, beans, steak, etc), were very dry and old-looking. I’ve never been to a Moe’s with such poor quality. I talked it up enough that my kid still wanted to eat there, so I sucked it up and had the smallest homewrecker they’ve probably ever made. Thank god for queso and chips. I’ll take them to a different Moe’s soon so they can get the real experience. As for this one, you’d probably be better off picking one of the other eateries around.
Burritos are pretty good, however, they don't give you as much portion wise compared to Chipotle. The chips and salsa are really good. Customer service is ok but doesn't bother me. Not sure if there is a promotion going on right now. I was given a $1 discount today as well as a free drink. All this food for $6.99 is a great deal!Edit: Pictured below is an onion butt. I was graciously gifted it today with my meal. The worker did inspect it before making the decision to add it on top of my bowl. FYI I did not eat it.