I Don’t usually write reviews !On Saturday, April 20, 2024 at 7:42 PM me and my family walked in at this restaurant looking to have a good time and eat , when people go to restaurants first they want to have a good time. Have fun eat lotta a lot of the times the food is secondary so the experience you have in the dining room, before during and after the meal is all part of the experience. We are from Connecticut and I am a VERY SUCCESSFUL restauranteur for 30 years, so I know what customer service should be like and many different levels of restaurants so that’s being said I knew walking into Buffalo wild wings. I was not gonna have a five star treatment so but I didn’t have to be treated, like pigs, dogs, literally like garbage by this LL waiter named JAYMIN , it’s by far the worst service I experience in my entire life.1-First he walk to the table he lean his elbow in to the table like literally pushing my sons hands out of the way,2 I asked him for a whole lime in my beer. I told him I would pay for it. He only squeeze a wedge lime so when they requested him, he got mad and told me that’s how we do it here I had to get up and ask the bartender for a lime3 My daughter asked for a water first, and then she changed her mind. Ask him for an icy then he told her you should make up your mind once I put the drink and I cannot change it in a rude way.4 the food comes out incomplete didn’t have all the sauces he never brought plates or our sauces . Meanwhile, he was on the phone in the front of the store on his cell phone when he saw me get up he walked in and said I’m grabbing a plates and stuff, he brought plates and silverware after we already had almost finished the wings. I got up to look for a manager and get my sauces and he was coming back with the sauces for me near the weight station so he really told me you go sit down. I’ll bring it to you so I question him when you gonna bring it when I’m finished with my wings, and I requested to change the server, so nasty then nice lovely lady came to help us. She was a sweetheart, but unfortunately, the night was already ruined by this monkey named jaymin , then he kept walking by my table like his working walking at the beach, shaking his shoulders and his head up , totally disrespectful S O B . He thinks hes entitle he’s a disrespect human being. He should’ve never treat people this way. He probably does but people don’t say anything about it but here with me he hit a rock because I’m tough with my Waiterss and let me tell you something this guy it’s not good not even to clean the shoes of my weakest Waiter that’s how bad it is. Buffalo wild wings should fire this guy his making you guys look bad. I’m gonna contact corporate and report him as well….
Atmosphere: 2
Food: 3
Service: 1
Neil Joyce
Always enjoy boneless wings and a draught beer when at buffalo wild wings
Atmosphere: 4
Food: 4
Service: 4
Michael Centeno
Well I went there with my fiancé and her family. Things started off great, Mojo seems like a cool guy. He got our order in, our food showed up, yet we didn’t get plates or napkins. So we asked for napkins and plates, 20 mins go by, so one of us gets up to grab napkins from the bar. An additional 15 mins go by and he finally shows up with plates and napkins. We needed to ask for refills multiple times before we got one, and it always seemed like we needed to yell for him because he was quick to leave from our table. He didn’t ask if we needed anything else. We needed more refills and our check, and we are looking around for him, only to find him outside with another co worker chatting and on their phones. Then it took forever to pay the check. Very disappointed.
Atmosphere: 1
Food: 3
Service: 1
Paola Herc
This place, the service is very slow and they take care of them badly. I was waiting 2 hours to eat in this place and the waitress with a bad attitude was attending.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Alitas de Pollo
Michael Gaudet
This location doesn’t have the same feel as others. I visited for lunch during the week. They were decently busy. Grill was broken, only one server working every table in the place while the bartender scrolled her phone with no one at the bar. With 2 other BWWs on the same street within a couple miles, I’m not sure I’d go back to this one.
Atmosphere: 2
Food: 4
Service: 2
Dare
Michael the bartender was great ! If you see this leave him a great tip
Shoanetta Cox
My family and I were there for Spring Break. The service was HORRIBLE!!! We had been waiting for 20 minutes for someone to service us, before I finally got up and said something to the manager. The wings are AWFUL!!! The waitress got our order wrong TWICE. Even though the manager gave us a discount, there's nothing that could make me go back to Buffalo Wild Wings.(We were told that the waitress didn't know that she was supposed to service our table)... Communication should've been better and understood between the manager and the waitress.
Atmosphere: 1
Food: 1
Service: 1
Esther Hutchinson
poor service - ripped seating - vial dirty toilets -
Atmosphere: 1
Food: 2
Service: 1
Mikel Barron
Great services, food is ok, and prices reasonable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Honey BBQ, Buffalo, Mango, French Fries
Leah LaBounty
Was a Saturday night, not too busy, Mike at the bar was
Worst experience I’ve ever had trying to pay a bill…they had a young girl who has probably never worked a day in her life who has been seated 20 tables….we had 2 gift cards to use and asked her to check the balance on both. She later came back with the balance and told us there was money on both. When the bill came she asked us to scan a code in order to pay. We were paying with cash and our gift cards. She told us we had to pay on the code…..but we had cash……she looked at us probably for 20 seconds without saying anything…so confused she told us to pay on the app with our gift cards and then she would take the rest in cash. We then proceeded to use the app and put in our gift card information. After we did she came back and told us she could just take the cards over to the scanner to pay……..like she should have done in the FIRST PLACE!!! Sooooo displeased with the entire thing….fire that girl NOW
Atmosphere: 3
Food: 3
Service: 1
Kevin MacKinnon
Sat unattended at a table for close to 20 minutes. Ordered drinks from table top QR code and watched them sit undelivered for almost 10 minutes.
Atmosphere: 4
Food: 4
Service: 1
Brawnson Hodges-Rattanavong
Abby, went above and beyond to make my request happen. My wife wanted the hatch chili burger but sub the beef for fried chicken. She is awesome!
Atmosphere: 5
Food: 5
Service: 5
Lucie Feixová
For me, weaker. I visited several branches and this one not
Atmosphere: 4
Food: 3
Service: 4
Christian Yordan
The wings are delicious but theService a little slow since they don't have many employees, the beers should be colder
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Aros de Cebolla Banados En Cerveza, Alitas Búfalo Original, Alitas de Pollo
I Don’t usually write reviews !On Saturday, April 20, 2024 at 7:42 PM me and my family walked in at this restaurant looking to have a good time and eat , when people go to restaurants first they want to have a good time. Have fun eat lotta a lot of the times the food is secondary so the experience you have in the dining room, before during and after the meal is all part of the experience. We are from Connecticut and I am a VERY SUCCESSFUL restauranteur for 30 years, so I know what customer service should be like and many different levels of restaurants so that’s being said I knew walking into Buffalo wild wings. I was not gonna have a five star treatment so but I didn’t have to be treated, like pigs, dogs, literally like garbage by this LL waiter named JAYMIN , it’s by far the worst service I experience in my entire life.1-First he walk to the table he lean his elbow in to the table like literally pushing my sons hands out of the way,2 I asked him for a whole lime in my beer. I told him I would pay for it. He only squeeze a wedge lime so when they requested him, he got mad and told me that’s how we do it here I had to get up and ask the bartender for a lime3 My daughter asked for a water first, and then she changed her mind. Ask him for an icy then he told her you should make up your mind once I put the drink and I cannot change it in a rude way.4 the food comes out incomplete didn’t have all the sauces he never brought plates or our sauces . Meanwhile, he was on the phone in the front of the store on his cell phone when he saw me get up he walked in and said I’m grabbing a plates and stuff, he brought plates and silverware after we already had almost finished the wings. I got up to look for a manager and get my sauces and he was coming back with the sauces for me near the weight station so he really told me you go sit down. I’ll bring it to you so I question him when you gonna bring it when I’m finished with my wings, and I requested to change the server, so nasty then nice lovely lady came to help us. She was a sweetheart, but unfortunately, the night was already ruined by this monkey named jaymin , then he kept walking by my table like his working walking at the beach, shaking his shoulders and his head up , totally disrespectful S O B . He thinks hes entitle he’s a disrespect human being. He should’ve never treat people this way. He probably does but people don’t say anything about it but here with me he hit a rock because I’m tough with my Waiterss and let me tell you something this guy it’s not good not even to clean the shoes of my weakest Waiter that’s how bad it is. Buffalo wild wings should fire this guy his making you guys look bad. I’m gonna contact corporate and report him as well….
Atmosphere: 2
Food: 3
Service: 1
Always enjoy boneless wings and a draught beer when at buffalo wild wings
Atmosphere: 4
Food: 4
Service: 4
Well I went there with my fiancé and her family. Things started off great, Mojo seems like a cool guy. He got our order in, our food showed up, yet we didn’t get plates or napkins. So we asked for napkins and plates, 20 mins go by, so one of us gets up to grab napkins from the bar. An additional 15 mins go by and he finally shows up with plates and napkins. We needed to ask for refills multiple times before we got one, and it always seemed like we needed to yell for him because he was quick to leave from our table. He didn’t ask if we needed anything else. We needed more refills and our check, and we are looking around for him, only to find him outside with another co worker chatting and on their phones. Then it took forever to pay the check. Very disappointed.
Atmosphere: 1
Food: 3
Service: 1
This place, the service is very slow and they take care of them badly. I was waiting 2 hours to eat in this place and the waitress with a bad attitude was attending.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Alitas de Pollo
This location doesn’t have the same feel as others. I visited for lunch during the week. They were decently busy. Grill was broken, only one server working every table in the place while the bartender scrolled her phone with no one at the bar. With 2 other BWWs on the same street within a couple miles, I’m not sure I’d go back to this one.
Atmosphere: 2
Food: 4
Service: 2
Michael the bartender was great ! If you see this leave him a great tip
My family and I were there for Spring Break. The service was HORRIBLE!!! We had been waiting for 20 minutes for someone to service us, before I finally got up and said something to the manager. The wings are AWFUL!!! The waitress got our order wrong TWICE. Even though the manager gave us a discount, there's nothing that could make me go back to Buffalo Wild Wings.(We were told that the waitress didn't know that she was supposed to service our table)... Communication should've been better and understood between the manager and the waitress.
Atmosphere: 1
Food: 1
Service: 1
poor service - ripped seating - vial dirty toilets -
Atmosphere: 1
Food: 2
Service: 1
Great services, food is ok, and prices reasonable.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Honey BBQ, Buffalo, Mango, French Fries
Was a Saturday night, not too busy, Mike at the bar was
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Worst experience I’ve ever had trying to pay a bill…they had a young girl who has probably never worked a day in her life who has been seated 20 tables….we had 2 gift cards to use and asked her to check the balance on both. She later came back with the balance and told us there was money on both. When the bill came she asked us to scan a code in order to pay. We were paying with cash and our gift cards. She told us we had to pay on the code…..but we had cash……she looked at us probably for 20 seconds without saying anything…so confused she told us to pay on the app with our gift cards and then she would take the rest in cash. We then proceeded to use the app and put in our gift card information. After we did she came back and told us she could just take the cards over to the scanner to pay……..like she should have done in the FIRST PLACE!!! Sooooo displeased with the entire thing….fire that girl NOW
Atmosphere: 3
Food: 3
Service: 1
Sat unattended at a table for close to 20 minutes. Ordered drinks from table top QR code and watched them sit undelivered for almost 10 minutes.
Atmosphere: 4
Food: 4
Service: 1
Abby, went above and beyond to make my request happen. My wife wanted the hatch chili burger but sub the beef for fried chicken. She is awesome!
Atmosphere: 5
Food: 5
Service: 5
For me, weaker. I visited several branches and this one not
Atmosphere: 4
Food: 3
Service: 4
The wings are delicious but theService a little slow since they don't have many employees, the beers should be colder
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Aros de Cebolla Banados En Cerveza, Alitas Búfalo Original, Alitas de Pollo