Chipotle Mexican Grill

464 N Alafaya Trail, Orlando
(407) 208-0778

Recent Reviews

Kendell Bednar

has the rudest staff I’ve ever encountered.

Atmosphere: 1

Food: 2

Service: 1

J L

Ordered a salad and got like 4 strands of lettuce in half a filled bowl. This place is off the list.

Food: 1

Jay Ram

I love chipotle but This chipotle sucks, I have been eating here for many years and they always burn the meat, their chicken is burnt all the time. Burnt meat is shown to cause cancer, would not recommend this place to chipotle lovers

Atmosphere: 3

Food: 1

Service: 3

Tanya Hebert

This one is the best location in th area the others usually put of steak,or guacamole.and always out of chips.but this one is great staff nicer then others in area .

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak

Dennis Morales

I used to come here almost everyday for lunch after the gym for two years and some pos middle aged manager heckled me into not coming back for months. One of the last times I came there was an issue with my online pickup and veyra one of the managers helped me out and I’ve been coming back consistently since. Plus I haven’t seen that old manager around

Atmosphere: 4

Food: 5

Service: 4

Miguel Breton

Was there before 11 pm last night, your employee said " We are closed " don't understand sign said that you closed at 11pm there was plenty food very disappointed go there 3 times a week last night was my last time very very disappointed place was full of debris and trash all over

Atmosphere: 1

Service: 1

Dawson

quite a few idiots working here honestly. Rayne has the intelligence quota of a puppy ant. she was too busy changing the trash to help a line full of people during dinner time on a friday. hopefully she’s never put into a position of power of we’re all doomed ??

Atmosphere: 3

Food: 4

Service: 1

Mia Jordan

I just want to say, being in the food industry is hard and NOT for the weak. Let alone a high volume store like this one. The employees aren’t the problem it’s whoever is not hiring enough people and not paying them enough! It’s too high volume! Although sometimes yes they get overwhelmed and some things slip (as most of all restaurants do) but even with that, they were quick, efficient and still managed to smile thru the pain of how rude everyone else around me was. I went tonight and it was slammed as usual, but I still was greeted with a smile, was moved thru fast and Aiden even went the extra mile to check on the back for something I really wanted but could have lived without. I just appreciate the customer service despite all the chaos. Needs to be recognized and appreciated more

Allison Prewitt

Always love chipotle.

Atmosphere: 5

Food: 5

Service: 5

Ronda-Grace Dorval, Real Estate Broker

*****UPDATE *****NEW staff! Thank goodness!!Very happy and friendly staff. Smiles every where!They must have flown this staff in from Venus!Clean. Clean. Clean.They still only give you 10 little cubes of steak....for like $2k.... But hey what are you gonna do?!!Still... Chipotle has some of the 'cleanest' eating choices for a quick lunch grab.******UPDATE*******11/19/2020THERE IS NO SOCIAL DISTANCING GOING ON HERE AT ALL! THE PLACE HAS GONE BACK INTO ITS 2019 OPERATIONS MODE!The RUDEST SERVERS ON PLANET ORLANDO AND THEY KEEP AN ATTITUDE.!!THIS USE TO BE MY FAVORITE PLACE!! NOT ANYMORE!!!!I'D RATHER TRAVEL TO THE LOCATION INSIDE OF THE MILLENIA MALL!02/01/2020Every time I go to this location I will be documenting it! Totally rude and incompetent cashier. Servers are ridiculously slow and sloppy with making the bowls! Servings have shrunk to that fit for a 5 year old, and the corn is always semi-frozen. The lines are always going around towards the second back door and move at the pace of a snail. I ask the attitude-laced cashier for an extra bag and she had the nerve to be ultra rude in giving it to me. I really felt like throwing my entire order over the counter and asking for a refund!! I am going to start a new blog about all of my eating and restaurant experience thanks to today's experience!Months ago :----Been going to Chipotle 2x a week for years. Love the food, hate the system. The line is consistently long, running to the exit on the other side of the establishment, employees are plentiful and yet they cannot seem to make but ONE bowl at a time. When you get your bowl, the meat is cold, the corn is always semi frozen, and they have becomr extremely selfish with their portions. 1 star because of the lines and slow bowl prep with 5 people behind the counter!

Atmosphere: 4

Food: 3

Service: 4

Valeria Romero

They continue to mess up orders and give less than what they’re supposed to. That is not my name, not my order and that is very little food.

Atmosphere: 1

Food: 1

Service: 1

Kristel Chavez

I go to eat Chipotle almost every day but today the food was very bad the rice was watery the meat was very cold the sprite soda was sparkling water it was not useful they charge too expensive for a very bad meal and presentation I will not eat there again I would like my money

Atmosphere: 1

Food: 1

Service: 1

Hector Rosario

I live close to the Waterford Location but prefer to drive farther as this Chipotle is always an issue. Employees are rude and they are always out of items. Tonight the line was ridiculous long, when it was our turn the first employee just look at us as if we owed him something. My wife ask for a salad and the employee just looked at her and place like 6-7 leaves on the bowl. When he asked me what he wants I told her she wasn’t finished and he placed more leaves. I asked for a bowl and he was with an attitude so another employee came to help us. Then at the next station there was no mild or medium sauce and no guacamole (3 hours before closing). The only person that was useful was the cashier and the second employee that prepared my bowl. Employees really got an very miserable attitude here.

Atmosphere: 1

Food: 2

Service: 1

Nathan Maurer

Very busy location. Felt bad for the few employees that were working that day. They did a good job though, prepping good food. We ate inside but both lines were so long we had people standing next to our table.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Carnitas

Brandon Pierce

Place was a mess, burrito was cold and the dude at the register was checked out. It was like talking to a zombie, they were out of everything including chips. Place is trash.

Atmosphere: 1

Food: 1

Service: 1

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