Saw not one but two different types of COCKROACHES inside the restaurant!!! The first time was towards the entrance so I kind of brushed it off. This time it was literally right next to where they serve the food. NEVER EVER coming here again! And the cashier was not very nice. Pay these people more and get some damn pest control! ASAP!
Portions are always too small, all online orders are never on time, met with bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Omar Khan
Infested with roaches! Avoid this chipotle at all costs!In line making my order and noticed little black dots on the glass moving. Took a closer look to find tiny baby cockroaches. I discretely told the employee who left to ask their manager what to do, they came back and sprayed down the glass with window cleaner, spray going all over the food, doing absolutely nothing to solve the problem. And I mopped right out if there.If roaches, particularly baby roaches, are struggling to stay out of the light, this means there is a big problem.This was about 2 weeks ago or so from writing this.This is so sad as I’m a HUGE chipotle fan. Until I get an update or something, I will not be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Minerva Perez
Chipotle chicken bowls are so delicious with the right amount of chicken, rice, beans and the spicy salsa of your choice. I recommend the corn salsa.Wheelchair accessibility: There is handicap parking with a lot of room at the front door. I know because I used it for myself with my parking permit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Beans Meat Guacamole and Cheese, Carnitas an Barbacoa Burrito Bowl, Chicken Tacos, Bowl of Rice and Beans with Meat, Carnitas Bowl
Daniel Bolling
AVOID THIS CHIPOTLE UNLESS YOU LIKE *YOUR* MONEY WASTED.Today a woman working there around noon ended up taking back the al pastor chicken on a burrito she was making , that burrito was of course mines . There was about 4 tablespoons worth of chicken on that burrito .
Atmosphere: 1
Food: 1
Service: 1
Michael Johnson
Simply stated, this is one of the most disappointing chipotle experiences I’ve had. This chain used to be my favorite fresh food spots but locations like this make me regret every time I choose to “treat” myself.The place is always dirty, tables aren’t wiped down, trash is full to the point where people are stuffing trash in the fork and spoon holders.Staff seems miserable and disengaged to the point where you have to repeat your order 2 to three times to get it right, and yet you feel like they are rushing you out the door, and they are doing you a favor. To be fair this could 100% be a management issue, but it’s bad enough you wonder. This used to be a positive experience, but this location is not it.Shining light is the food preparation is above average and everything is seasoned well. The chain has gone downhill quite a bit, but there are still a few locations that keep it a place I come back to. That said this location is an example why people find a place that does it right, and only goes there, sadly this isn’t that location either.I don’t usually leave scathing reviews like this, but for better or worse, when a place I used to tell people I could eat at every day and never get tired of the food, goes to a place I regret spending money at… I feel the need to share.Save your money and go to Fresh Kitchen or Bolle, this place is officially McDonalds with a chefs hat on.
Atmosphere: 1
Food: 4
Service: 1
Alex Sushil
This place used to be good but the portions, prices, and quality of food have gotten significantly worse and after today's visit I'm never going to bother again, it is not worth it. The service was alright but it seemed like the staff was super stressed out even though it wasn't busy. The sad punchline was getting home to find out just how few chips were in the bag I bought, almost all of which were overcooked and tasted burnt.
Atmosphere: 1
Food: 2
Service: 1
Cathy H
Just placed a take out (pick up) order at this location. I rarely go to Chipotle, I like Moe’s better. But since my son was going there to get food I figured why not. Ordered a steak burrito, chicken quesadilla and extra pico.The quesadilla were good. Pico was fresh and tasty but the steak burrito was missing the steak. Apparently they decided to give me a vegetarian burrito instead. Like literally NO SteakWon’t be going back EVER.As I was writing this my daughter just texted me saying her order was messed up to missing something. How does this place stay in business?AUTO ANSWER TO REVIEWS!! Chris, you are not a person you are a BOT.. You don't care about our experience, as seen from all the horrific reviews
Food: 1
Maya G
Food was good. I placed a pickup order and showed up 10 minutes after my scheduled pick up time. I had to wait an additional 10min for my order that should have been in the pick up station. I was in a rush and needed to go. They also forgot my sides and i still had to pay for them. The staff was kind though.
Worst food possible. Girl couldn't fold my burrito, and I ended up dumping it on a plate. Food sucks, chips were stale, and that sorry excuse for queso is atrocious. They should be shut down just based on the quality of food and rude customer service. Never ever will I go into a Chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Luke Kozusko
Rude staff. Won’t be
Atmosphere: 1
Food: 1
Service: 1
sylvester patrick
Very Stingy with portions for the price.The food looked as though it's been sitting for a while. The staff has no customer service skills in my opinion. I consider my meal as a donation. I won't eat there anymore. ?
Food: 1
Service: 1
brianna vachon
Idk who was in charge but I can tell you the two white "men" look completely trashed. First we ordered the food on the app they didn't decide to tell us they had NO MEAT left then proceeds yelling at my boy friend for being too close to the side AFTER WAITNG 20 MIN for our food. We continue to wait patiently and as we wait we decided to sit at the table why does this leprechaun little boy try to kick us out for moving the chair. Then wants to bring the "manger" over who I'm assuming has never worked management in his life. All I hear is him complaining that you guys made him come in at 2. In the future if you don't want to to work at chipotle then don't! Also don't make fun of customers for eating at your establishment it's a terrible look!
Saw not one but two different types of COCKROACHES inside the restaurant!!! The first time was towards the entrance so I kind of brushed it off. This time it was literally right next to where they serve the food. NEVER EVER coming here again! And the cashier was not very nice. Pay these people more and get some damn pest control! ASAP!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Queso, Guacamole, Chicken Salad Bowl, Steak
Portions are always too small, all online orders are never on time, met with bad attitude.
Atmosphere: 1
Food: 1
Service: 1
Infested with roaches! Avoid this chipotle at all costs!In line making my order and noticed little black dots on the glass moving. Took a closer look to find tiny baby cockroaches. I discretely told the employee who left to ask their manager what to do, they came back and sprayed down the glass with window cleaner, spray going all over the food, doing absolutely nothing to solve the problem. And I mopped right out if there.If roaches, particularly baby roaches, are struggling to stay out of the light, this means there is a big problem.This was about 2 weeks ago or so from writing this.This is so sad as I’m a HUGE chipotle fan. Until I get an update or something, I will not be coming back here.
Atmosphere: 1
Food: 1
Service: 1
Chipotle chicken bowls are so delicious with the right amount of chicken, rice, beans and the spicy salsa of your choice. I recommend the corn salsa.Wheelchair accessibility: There is handicap parking with a lot of room at the front door. I know because I used it for myself with my parking permit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad with Beans Meat Guacamole and Cheese, Carnitas an Barbacoa Burrito Bowl, Chicken Tacos, Bowl of Rice and Beans with Meat, Carnitas Bowl
AVOID THIS CHIPOTLE UNLESS YOU LIKE *YOUR* MONEY WASTED.Today a woman working there around noon ended up taking back the al pastor chicken on a burrito she was making , that burrito was of course mines . There was about 4 tablespoons worth of chicken on that burrito .
Atmosphere: 1
Food: 1
Service: 1
Simply stated, this is one of the most disappointing chipotle experiences I’ve had. This chain used to be my favorite fresh food spots but locations like this make me regret every time I choose to “treat” myself.The place is always dirty, tables aren’t wiped down, trash is full to the point where people are stuffing trash in the fork and spoon holders.Staff seems miserable and disengaged to the point where you have to repeat your order 2 to three times to get it right, and yet you feel like they are rushing you out the door, and they are doing you a favor. To be fair this could 100% be a management issue, but it’s bad enough you wonder. This used to be a positive experience, but this location is not it.Shining light is the food preparation is above average and everything is seasoned well. The chain has gone downhill quite a bit, but there are still a few locations that keep it a place I come back to. That said this location is an example why people find a place that does it right, and only goes there, sadly this isn’t that location either.I don’t usually leave scathing reviews like this, but for better or worse, when a place I used to tell people I could eat at every day and never get tired of the food, goes to a place I regret spending money at… I feel the need to share.Save your money and go to Fresh Kitchen or Bolle, this place is officially McDonalds with a chefs hat on.
Atmosphere: 1
Food: 4
Service: 1
This place used to be good but the portions, prices, and quality of food have gotten significantly worse and after today's visit I'm never going to bother again, it is not worth it. The service was alright but it seemed like the staff was super stressed out even though it wasn't busy. The sad punchline was getting home to find out just how few chips were in the bag I bought, almost all of which were overcooked and tasted burnt.
Atmosphere: 1
Food: 2
Service: 1
Just placed a take out (pick up) order at this location. I rarely go to Chipotle, I like Moe’s better. But since my son was going there to get food I figured why not. Ordered a steak burrito, chicken quesadilla and extra pico.The quesadilla were good. Pico was fresh and tasty but the steak burrito was missing the steak. Apparently they decided to give me a vegetarian burrito instead. Like literally NO SteakWon’t be going back EVER.As I was writing this my daughter just texted me saying her order was messed up to missing something. How does this place stay in business?AUTO ANSWER TO REVIEWS!! Chris, you are not a person you are a BOT.. You don't care about our experience, as seen from all the horrific reviews
Food: 1
Food was good. I placed a pickup order and showed up 10 minutes after my scheduled pick up time. I had to wait an additional 10min for my order that should have been in the pick up station. I was in a rush and needed to go. They also forgot my sides and i still had to pay for them. The staff was kind though.
Atmosphere: 4
Food: 5
Service: 2
Consistently great!
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Great place to meet friends for lunch!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Worst food possible. Girl couldn't fold my burrito, and I ended up dumping it on a plate. Food sucks, chips were stale, and that sorry excuse for queso is atrocious. They should be shut down just based on the quality of food and rude customer service. Never ever will I go into a Chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Rude staff. Won’t be
Atmosphere: 1
Food: 1
Service: 1
Very Stingy with portions for the price.The food looked as though it's been sitting for a while. The staff has no customer service skills in my opinion. I consider my meal as a donation. I won't eat there anymore. ?
Food: 1
Service: 1
Idk who was in charge but I can tell you the two white "men" look completely trashed. First we ordered the food on the app they didn't decide to tell us they had NO MEAT left then proceeds yelling at my boy friend for being too close to the side AFTER WAITNG 20 MIN for our food. We continue to wait patiently and as we wait we decided to sit at the table why does this leprechaun little boy try to kick us out for moving the chair. Then wants to bring the "manger" over who I'm assuming has never worked management in his life. All I hear is him complaining that you guys made him come in at 2. In the future if you don't want to to work at chipotle then don't! Also don't make fun of customers for eating at your establishment it's a terrible look!