Just don't bother waste of money. The food is bland, cold, and poorly executed. It's worth the uber ride to go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Natalia H
HeStaff is friendly and keeps the place clean and tidy. The food is very rich and varied. The prices are adequate
Atmosphere: 5
Food: 5
Service: 5
Erika M
Food is horrible. We tried bfast burrito, bacon egg and cheese (how you mess this up??? I’ll tell you…, use a hamburger bun and mayo & wrap in foil so ppl don’t notice til their on the shuttle to IOA) disgusting. Tried biscuit and gravy, snapper and pizza. No. Save your self $$$ and grab food at the park or Uber eats something worth wild. But nice gesture to have an option in hotel, just really not good
Atmosphere: 3
Food: 1
Service: 2
Dale Rigdon
It's a cafeteria style experience but there are many options and it is quick. I had a smoked salmon bagel and my spouse had a gluten free breakfast pizza. Gluten free pizzas are often over cooked but this was prepared nicely. We also appreciated the chef taking the time to discuss gluten free options with us. If you have the right expectations, this is a solid meal choice.
Atmosphere: 3
Food: 5
Service: 5
Nasser Alahmed
The food has always been great here! Alisha was really friendly and went above and beyond to address some issues I had with the souvenir cup!
Atmosphere: 5
Food: 5
Service: 5
Jesús Teran
On my recent stay at the hotel, I had the opportunity to visit the Dockside Pier 8 Market, and I must say it exceeded all my expectations. This place is a true treasure for any food lover, offering a wide variety of options that satisfy all cravings without having to leave the hotel.What really impressed me was the convenience of its location, right next to the pool, which adds a relaxing vibe to any meal. The space is spacious and welcoming, ideal for enjoying a quiet meal or a quick coffee while absorbing the hotel's serene atmosphere.Speaking of coffee, it's unmissable. Always served hot, its flavor is rich and comforting, just what you need to start the day with energy or for a relaxing break in the afternoon. Additionally, the cleanliness and maintenance of the area is impeccable, making the experience of eating here even more enjoyable.I highly recommend Dockside Pier 8 Market to all hotel guests and any visitors to the area. Whether for breakfast, lunch, dinner or just a coffee, this place is sure to impress with its quality and ambiance.
Atmosphere: 5
Food: 5
Service: 5
Aslesha Gupta
Food is decent. But you can’t have it every night if you are staying for long! Not many vegetarian options!Overall it’s good. It’s reasonably priced and everyone is very friendly while servicing and assisting you.
Atmosphere: 4
Food: 3
Service: 4
Bean Bag Gamer
Food is pre cooked and just waiting to be picked up. You are charged similar prices to the restruants in city walk.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Meat Lover's
Anastasia Pyatakova
As guest of the Dockside hotel I have decided to have a dinner there Dec 3 at around 8pm). My group mood was spoiled by the African American lady at the check out when she was rolling her eyes at us while we were attempting to cash out. She was wearing a mask and was mumbling something, after couple of times we got that she mean to weight out salads on the scale. While she was telling us this she did not remove her mask for us to understand her better but was rolling her eyes and making faces. This is unacceptable and she made us feel humiliated in front of the line. She could simply be an assistance but instead she chose to be arrogant and even make a mumbling speech about “such” ( not sure what exactly she meant by saying such) customers she encounters on a daily basis. Such service personnel should not be even allowed to speak with guest/ customers. After that encounter, the mood was down and didn’t care much about food already.
Atmosphere: 4
Food: 3
Service: 2
Mar & Terry
Really good variety of foods for breakfast lunch and dinner!They have a buffet style salad bar, fruits, children’s “lunch box” with uncrustables, cheese, juice and fruits. Chicken and waffles, pizza, pasta, sandwiches and their honey chicken with broccoli and rice is a must try!We’ve tried pretty much a good variety of what they offer and have never been disappointed. There’s also plenty of seating and high chairs for the little onesFood is reasonably priced apart from breakfast which can be a little expensive for what you get, depending on what you order.Team members are always super friendly and patient and the service is great
Dockside hotel is the Worst hotel in universal resorts. Definitely can be compared with the All-Star Sports Resort in Disney. My room looked like it had been rummage through while we were away. Nothing of importance seemed to be taken. However no new towels, no fresh beds made. Also trash was still piled high. Checking out early after the most ridiculous and rudest encounter with their security guy, basically harassed me all through the hotel and with the worse and strongest accent. All because I wanted to sit outside due to the inside the building was extremely cold, and it's 6am so i wanted to watch the sun come out and feel some fresh warmth. I explain to management about these problems and Alexis says I'm sorry but there is nothing we can do. Someone who is in customer service especially hotel service should always have a solution. So I was forced to find my own solution which is sitting on the hard concrete floor outside. Her solution was to send me away. I guess I was being too annoying to early in the morning for these people. Supposed to check out Sunday but I can't handle anymore. Definitely checking out ASAP!
Atmosphere: 1
Food: 3
Service: 1
Olive K
Surprisingly good food for a cafeteria style setup. We tried the pizza, breakfast quesadilla, and breakfast bowls. As expected, some items lag in quality — the donuts, cakes, and grits to name a few. If you're in a bind and need to grab food on your way in or out, this is a decent option.
Atmosphere: 3
Food: 4
Service: 3
sue guevara
Dockside hotel is the Worst hotel in universal resorts. Definitely can be compared with the All-Star Sports Resort in Disney. My room looked like it had been rummage through while we were away. Nothing of importance seemed to be taken. However no new towels, no fresh beds made. Also trash was still piled high. Checking out early after the most ridiculous and rudest encounter with their security guy, basically harassed me all through the hotel and with the worse and strongest accent. All because I wanted to sit outside due to the inside the building was extremely cold, and it's 6am so i wanted to watch the sun come out and feel some fresh warmth. I explain to management about these problems and Alexis says I'm sorry but there is nothing we can do. Someone who is in customer service especially hotel service should always have a solution. So I was forced to find my own solution which is sitting on the hard concrete floor outside. Her solution was to send me away. I guess I was being too annoying to early in the morning for these people. Supposed to check out Sunday but I can't handle anymore. Definitely checking out ASAP!
Atmosphere: 1
Food: 3
Service: 1
Rebecca Simpson
Way too expensive for mediocre food. Don't even think about coming here if you have any food allergies. They don't care to even try to find something you can eat. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Grace Waag
Please don’t eat here if it’s the first day of your trip. We made the mistake of doing so before we went into the park and not even 45 minutes later we both are extremely sick with food poisoning and back at the room. Avoid the burgers and the chicken if you want something quick that isn’t going to make you sick. Not to mention we had to wait 15 minutes for the burger to be made when multiple people came after us and got their food, including burgers, immediately.
Just don't bother waste of money. The food is bland, cold, and poorly executed. It's worth the uber ride to go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
HeStaff is friendly and keeps the place clean and tidy. The food is very rich and varied. The prices are adequate
Atmosphere: 5
Food: 5
Service: 5
Food is horrible. We tried bfast burrito, bacon egg and cheese (how you mess this up??? I’ll tell you…, use a hamburger bun and mayo & wrap in foil so ppl don’t notice til their on the shuttle to IOA) disgusting. Tried biscuit and gravy, snapper and pizza. No. Save your self $$$ and grab food at the park or Uber eats something worth wild. But nice gesture to have an option in hotel, just really not good
Atmosphere: 3
Food: 1
Service: 2
It's a cafeteria style experience but there are many options and it is quick. I had a smoked salmon bagel and my spouse had a gluten free breakfast pizza. Gluten free pizzas are often over cooked but this was prepared nicely. We also appreciated the chef taking the time to discuss gluten free options with us. If you have the right expectations, this is a solid meal choice.
Atmosphere: 3
Food: 5
Service: 5
The food has always been great here! Alisha was really friendly and went above and beyond to address some issues I had with the souvenir cup!
Atmosphere: 5
Food: 5
Service: 5
On my recent stay at the hotel, I had the opportunity to visit the Dockside Pier 8 Market, and I must say it exceeded all my expectations. This place is a true treasure for any food lover, offering a wide variety of options that satisfy all cravings without having to leave the hotel.What really impressed me was the convenience of its location, right next to the pool, which adds a relaxing vibe to any meal. The space is spacious and welcoming, ideal for enjoying a quiet meal or a quick coffee while absorbing the hotel's serene atmosphere.Speaking of coffee, it's unmissable. Always served hot, its flavor is rich and comforting, just what you need to start the day with energy or for a relaxing break in the afternoon. Additionally, the cleanliness and maintenance of the area is impeccable, making the experience of eating here even more enjoyable.I highly recommend Dockside Pier 8 Market to all hotel guests and any visitors to the area. Whether for breakfast, lunch, dinner or just a coffee, this place is sure to impress with its quality and ambiance.
Atmosphere: 5
Food: 5
Service: 5
Food is decent. But you can’t have it every night if you are staying for long! Not many vegetarian options!Overall it’s good. It’s reasonably priced and everyone is very friendly while servicing and assisting you.
Atmosphere: 4
Food: 3
Service: 4
Food is pre cooked and just waiting to be picked up. You are charged similar prices to the restruants in city walk.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Meat Lover's
As guest of the Dockside hotel I have decided to have a dinner there Dec 3 at around 8pm). My group mood was spoiled by the African American lady at the check out when she was rolling her eyes at us while we were attempting to cash out. She was wearing a mask and was mumbling something, after couple of times we got that she mean to weight out salads on the scale. While she was telling us this she did not remove her mask for us to understand her better but was rolling her eyes and making faces. This is unacceptable and she made us feel humiliated in front of the line. She could simply be an assistance but instead she chose to be arrogant and even make a mumbling speech about “such” ( not sure what exactly she meant by saying such) customers she encounters on a daily basis. Such service personnel should not be even allowed to speak with guest/ customers. After that encounter, the mood was down and didn’t care much about food already.
Atmosphere: 4
Food: 3
Service: 2
Really good variety of foods for breakfast lunch and dinner!They have a buffet style salad bar, fruits, children’s “lunch box” with uncrustables, cheese, juice and fruits. Chicken and waffles, pizza, pasta, sandwiches and their honey chicken with broccoli and rice is a must try!We’ve tried pretty much a good variety of what they offer and have never been disappointed. There’s also plenty of seating and high chairs for the little onesFood is reasonably priced apart from breakfast which can be a little expensive for what you get, depending on what you order.Team members are always super friendly and patient and the service is great
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Dockside hotel is the Worst hotel in universal resorts. Definitely can be compared with the All-Star Sports Resort in Disney. My room looked like it had been rummage through while we were away. Nothing of importance seemed to be taken. However no new towels, no fresh beds made. Also trash was still piled high. Checking out early after the most ridiculous and rudest encounter with their security guy, basically harassed me all through the hotel and with the worse and strongest accent. All because I wanted to sit outside due to the inside the building was extremely cold, and it's 6am so i wanted to watch the sun come out and feel some fresh warmth. I explain to management about these problems and Alexis says I'm sorry but there is nothing we can do. Someone who is in customer service especially hotel service should always have a solution. So I was forced to find my own solution which is sitting on the hard concrete floor outside. Her solution was to send me away. I guess I was being too annoying to early in the morning for these people. Supposed to check out Sunday but I can't handle anymore. Definitely checking out ASAP!
Atmosphere: 1
Food: 3
Service: 1
Surprisingly good food for a cafeteria style setup. We tried the pizza, breakfast quesadilla, and breakfast bowls. As expected, some items lag in quality — the donuts, cakes, and grits to name a few. If you're in a bind and need to grab food on your way in or out, this is a decent option.
Atmosphere: 3
Food: 4
Service: 3
Dockside hotel is the Worst hotel in universal resorts. Definitely can be compared with the All-Star Sports Resort in Disney. My room looked like it had been rummage through while we were away. Nothing of importance seemed to be taken. However no new towels, no fresh beds made. Also trash was still piled high. Checking out early after the most ridiculous and rudest encounter with their security guy, basically harassed me all through the hotel and with the worse and strongest accent. All because I wanted to sit outside due to the inside the building was extremely cold, and it's 6am so i wanted to watch the sun come out and feel some fresh warmth. I explain to management about these problems and Alexis says I'm sorry but there is nothing we can do. Someone who is in customer service especially hotel service should always have a solution. So I was forced to find my own solution which is sitting on the hard concrete floor outside. Her solution was to send me away. I guess I was being too annoying to early in the morning for these people. Supposed to check out Sunday but I can't handle anymore. Definitely checking out ASAP!
Atmosphere: 1
Food: 3
Service: 1
Way too expensive for mediocre food. Don't even think about coming here if you have any food allergies. They don't care to even try to find something you can eat. Horrible experience.
Atmosphere: 1
Food: 1
Service: 1
Please don’t eat here if it’s the first day of your trip. We made the mistake of doing so before we went into the park and not even 45 minutes later we both are extremely sick with food poisoning and back at the room. Avoid the burgers and the chicken if you want something quick that isn’t going to make you sick. Not to mention we had to wait 15 minutes for the burger to be made when multiple people came after us and got their food, including burgers, immediately.
Atmosphere: 1
Food: 1
Service: 1