Dunkin'

8485 S Orange Blossom Trl, Orlando
(407) 730-5964

Recent Reviews

Carlos Caban

I went in today because I had a member exclusive coupon for the sausage, Egg and cheese empanada. I enjoy them very much in general. So I thought a breakfast one would be pretty cool. I don't know whether to think it's just false advertisement or just a defective empanada But it looks 0% like the picture And the taste is a 2 out of 10 just because it is sausage and that's literally all you taste. The egg is just mush, no fluffy. Chunks of any kind. At least I gotta donut that I can eat instead of my actual breakfast. By the way, the staff was great, so no complaints there and the store was clean.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Sausage Egg and Cheese, Donuts

Vin

Ordered a matcha and I was given a cup of mostly milk. There was a slight green tint and it tasted like sweetened milk no matcha flavor at all! Service was rushed and unpleasant.

Atmosphere: 1

Food: 1

Service: 1

Paula Rojas

It is important to incorporarte new tastes and provide donuts at any time when the shop is opened.

Food: 3

Service: 5

Hi Mi

I happened to arrive at the store at a bad time, and there weren't many types of donuts in the showcase, but I ordered and received a chocolate-covered donut and iced tea. The staff was friendly and I was able to enjoy the delicious donuts. thank you.

Atmosphere: 4

Food: 4

Service: 4

Michael Walsh

Can’t say quality of food, did not get service. Also, location is wrong in Google Maps. I asked for service several times and the employees stayed in the back chatting with each other. Left for WaWa across the street.

Atmosphere: 3

Food: 3

Service: 1

Amber Heath

They completely ignore anyone in the store for the drive thru. Waited 10 minutes only to be ignored while every single drive thru person was done.

Atmosphere: 1

Food: 1

Service: 1

Qasim Jamal

The guy who was serving us wasn’t paying attention seems like he was on some kind a drugs or he didn’t like working

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: The Charli Cold Foam, Donuts

Monae Rose

Managers are extremely rude and unprofessional; Attempting to call the store to speak to a manager about my w2 finally got somebody to answer the phone after calling for 2 weeks straight. Lady who answered wouldn’t provide her name but said she was “manager” She was overwhelmed with my questions and hung up the phone saying she wasn’t going to help me when I question why no one ever answers the phone, I called back and she passed the phone to a different lady who then passed the phone to a male. I asked for this managers name and the male said what am I going to do with her name he is the boss and it is pointless asking for her name. I said I was going to report her to corporate for hanging up he then told me to get a pen and paper to write her name and spelled out “suckmyd***” and hung up. Have yet have someone reach me concerning my w2.

Service: 1

Ricardo Cedillo

Red head girl does not want her job and she clearly shows it.

Atmosphere: 1

Food: 4

Service: 1

Martin Honeychuck

Coffee!

Atmosphere: 4

Food: 3

Service: 4

S V

If they tell you to park and wait for your order after going through the drive through. Don’t do it, you’ll wait 30 mins. They’ll forget about your order, serve everyone that walks in and your order will be sitting on the counter getting cold. Whoever manages this store does a poor job delegating tasks at this location. It is your job to pace your orders so that you can effectively handle your volume. If you can’t handle your volume you will be throwing money away whether it’s because you’re remaking cold food or you’re refunding losses customers.I will not come back here.

Atmosphere: 1

Food: 1

Service: 1

Nicole

Let me start off by saying I've gone to this DD everyday for the last 4 months, and everyday I have a problem with either my food and or drink. I do a mobile order so it's the same everyday. 1 plain mini bagel 1 sausage egg and cheese and a iced French vanilla 2 cream 2 sugar 3 pumps of French vanilla less ice. When it comes to the mini bagels they give you what they want, and never tell you that they don't have what you ask for so more often than not they are replacing my food almost daily, the sausage egg and cheese is either burnt to a crisp or is missing the sausage, well today they decided to give me an everything bagel which I can not eat, and an ice cold egg and cheese wrap. Every time I go there the workers have an attitude, and make it seem as though I'm the one that made the food wrong. Or they are joking and playing around paying no attention to anyone. There's a sign saying for mobile orders move from the line, well I got cursed out and was told I didn't know how to read, that I should pay attention to what the sign says, how are they supposed to know when I'm there. I let them know if you paid attention to your job you wouldn't have a problem. The service there is completely horrible. Lastly I called for over an hour with no answer what so ever. This place needs serious help and to be re-trained.

Atmosphere: 1

Food: 1

Service: 1

Jonathan velazquez

Ordered ahead of time @ 8:26am went through drive thru to pick up. the car in front of me was waiting on somebody to take her Order nobody was answering anyway long story short I ordered ahead at 8:26 am and didn't get my order til 8:50 am ended up being late to work smh AMERICA RUNS LATE WITH DUNKIN

Atmosphere: 1

Food: 1

Service: 1

Shelove Joseph

I went to Dunkin donut this morning to get some breakfast. The customer service was so rude. I spent $20. I tell her she could have it that’s how rude she was and disgusting.

Atmosphere: 5

Service: 1

Recommended dishes: Basic Donut, Bagels, Egg and Cheese, Donuts

Timothy Jelks

The service is unprofessional. My order was wrong . I will never return to that

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Croissant, Donuts

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