What kinda circus are y'all running at this ice creamery?I get in line to get delicious gelato for myself and my friend, and some mole person/goblin/early Cretaceous era creature began to harass the young woman working the register.He wanted a refund due to the fact that he hadn't been given a Waffle cone. This troglodyte-man had been given a wafer cone instead. The young server tried to call her manager but to no avail. Thrice.That's my understanding of the situation. He spent five minutes harping on the price difference of cones and wanted his money back.The young woman working was struggling to communicate with this squealing piglet, presumably let loose by The Orlando Zoo. As the line for iced cream grew longer, the Frankenstein-esque man grew more belligerent. She kept explaining that she was new at Jeremiahs, just as I presume this man was new at interacting in society.After offering this bizarre creation a dollar from my own wallet (I was ignored of course, I believe the monstrosity may have originated from the Blue Lagoon and may not have completely understood Earth tongue), the server doled out a Large cup of Vanilla Ice Cream with two wafer cones.The witless, gormless worm struggled to comprehend this move and stammered out the words, "H-how do I eat this?"The server replied, "With a spoon."The creature grumbled and stumbled out of Jeremiahs Goldenrod, likely to submerge himself in his own misery and presumably his own fecal matter. Who's to say?----------Human horribleness aside, some issues to point out to management.1. Why was someone new left alone on the weekend?2. Why didn't the manager pick up their phone after 3 calls from the new hire?3. Why wasn't she trained to handle refunds, or barring the manager actually being there, why wasn't she trained on how to handle a refund when the manager is gone?4. Why are you barely staffing your business at 3:30 on a Sunday? There was a line before and after that pitiful peanut of a man began to bark at the server.I don't expect answers, but I mean your server might deserve some.Overall, the server did a great job trying to stay professional. She was doing her best and we tipped accordingly. She was friendly, hospitable and quick (when not dealing with the inane individual described above).Please print this and let that awesome young server know she's appreciated by the community at large.PS - To the Gen Z kid behind me in line that razzed that balding abomination with the words "Tell me you've never worked a job without telling me--", you give me hope that the next generation of Americans won't put up with the nonsense that entitled d-bags bring into restaurants anymore.God bless ya.
Atmosphere: 2
Food: 4
Service: 5
Ashleigh
We love Jeremiah's. This is a very clean place. The employees are sweet and fast. We loved it!!
Atmosphere: 5
Food: 5
Service: 5
jay rose
disappointed! showed up no later than 10:20pm and doors were locked. worker was inside and both google and the hours on the door say 11pm closing time.
Service: 1
Sofia Montealegre
to the white boy in the green shorts that made me my ice cream. i hope your pillow is cold on both sides this is the best ice cream i have ever had.
Atmosphere: 5
Food: 5
Service: 5
Andrea R.
This Fall-themed Freaky flavorites had the cutest names in their "frog squad" menu! The cashier was extremely helpful in steering me toward the chocolate rather than the usual pumpkin spice fall flavor. I was so glad I ordered the Franken frog which included a creamy chocolate soft serve ice cream layered with Italian ice. I'm not normally a fan of italian ice. However, the scoop froggy frog ice was a delicious light minty flavor and mini chocolate chips added the perfect little crunch. I actually devoured this layered dessert! My boyfriend ordered the birthday cake which exceeded his craving for the traditional cake dessert interpreted into Italian ice. I'm so excited that this brought my attention to an even closer Jeremiah's in my neighborhood. This location is only 3 miles from me and I'll be back for sure! The inside is bright and colorful with murals on the wall.
Juana Gonzalez
Very good ice cream, they are my favorite
Kevin Lopez
Usually this location is good to me but this experience was bad. at 10:00pm-10:10pm on 9/9/2023, it’s late I get it. But was never greeted while looking at the menu even while being the only customer in store. The Lack of customer awareness was off putting. The menu board didn’t have all the flavors displayed even though available. I had to physically interject my way to the register and cut the employee conversation, if not it could have gone longer than any customer should have waited. The stench and aroma appeared to be of dried expire milk with dirty mop water from probably previous mess up. Lastly the employee that was going to take care of us switch placed with the another due to a bathroom emergency. This other employee was seen scratching his groin, while putting new trash bags in the trash bins… only to be the only employee to handle my order without washing his hands to handle my gelato order. Needless to say I didn’t want to say anything in person because if the employee isn’t conscious of his lack of hygiene I don’t want a replacement order after this cross contamination.
Raven A
Went at 10 pm at night. One guy was cleaning while the girl with the long finger nails sat at the register. She didn’t wash her hands or wear gloves and proceeded to handle our food with her long artificial nails which are not a part of restaurant safety… then my Italian ice was 100% melted. As if the cooler was not closed (possibly when being cleaned ) but didn’t hesitate to offer me another flavor that wasn’t melted.I was hoping this location would be semi decent due to Lee vista area . I will stick to Waterford lakes instead. They at least have frozen Italian ice and gloves…
Nea Monia
Highly recommend the mango, strawberry, passion fruit mixed together.
Always good! It's Italian ice.... yummy. Flavors vary location to location daily. Preference... Passion fruit, cherry, caramel. Had sugar free orange.... wasn't very flavorful, but cold on a hot Orlando day. Staff always helpful, nice
John Graziano
Great place to go and get some delicious ices and the employees are all so nice and polite
Farbod Yazdani
They were out of half the stuff on the menu, I had to change my order multiple times to keep finding out they're out of yet another item. Got attitude from the cashier and it's all over priced for no reason anyways. I'd not recommend this place at all and will never go back
James Kennedy
Great place. Friendly service. They were out of something but came up with a replacement option. Soon loved his birthday cake treat.
Jeremy Dessert
First time at this place and it was amazing! They have many different flavors to choose from. I tried the red raspberry one, and the flavor along with the vanilla ice cream was a great combination. I will definitely be back soon to try some of the other kinds.
What kinda circus are y'all running at this ice creamery?I get in line to get delicious gelato for myself and my friend, and some mole person/goblin/early Cretaceous era creature began to harass the young woman working the register.He wanted a refund due to the fact that he hadn't been given a Waffle cone. This troglodyte-man had been given a wafer cone instead. The young server tried to call her manager but to no avail. Thrice.That's my understanding of the situation. He spent five minutes harping on the price difference of cones and wanted his money back.The young woman working was struggling to communicate with this squealing piglet, presumably let loose by The Orlando Zoo. As the line for iced cream grew longer, the Frankenstein-esque man grew more belligerent. She kept explaining that she was new at Jeremiahs, just as I presume this man was new at interacting in society.After offering this bizarre creation a dollar from my own wallet (I was ignored of course, I believe the monstrosity may have originated from the Blue Lagoon and may not have completely understood Earth tongue), the server doled out a Large cup of Vanilla Ice Cream with two wafer cones.The witless, gormless worm struggled to comprehend this move and stammered out the words, "H-how do I eat this?"The server replied, "With a spoon."The creature grumbled and stumbled out of Jeremiahs Goldenrod, likely to submerge himself in his own misery and presumably his own fecal matter. Who's to say?----------Human horribleness aside, some issues to point out to management.1. Why was someone new left alone on the weekend?2. Why didn't the manager pick up their phone after 3 calls from the new hire?3. Why wasn't she trained to handle refunds, or barring the manager actually being there, why wasn't she trained on how to handle a refund when the manager is gone?4. Why are you barely staffing your business at 3:30 on a Sunday? There was a line before and after that pitiful peanut of a man began to bark at the server.I don't expect answers, but I mean your server might deserve some.Overall, the server did a great job trying to stay professional. She was doing her best and we tipped accordingly. She was friendly, hospitable and quick (when not dealing with the inane individual described above).Please print this and let that awesome young server know she's appreciated by the community at large.PS - To the Gen Z kid behind me in line that razzed that balding abomination with the words "Tell me you've never worked a job without telling me--", you give me hope that the next generation of Americans won't put up with the nonsense that entitled d-bags bring into restaurants anymore.God bless ya.
Atmosphere: 2
Food: 4
Service: 5
We love Jeremiah's. This is a very clean place. The employees are sweet and fast. We loved it!!
Atmosphere: 5
Food: 5
Service: 5
disappointed! showed up no later than 10:20pm and doors were locked. worker was inside and both google and the hours on the door say 11pm closing time.
Service: 1
to the white boy in the green shorts that made me my ice cream. i hope your pillow is cold on both sides this is the best ice cream i have ever had.
Atmosphere: 5
Food: 5
Service: 5
This Fall-themed Freaky flavorites had the cutest names in their "frog squad" menu! The cashier was extremely helpful in steering me toward the chocolate rather than the usual pumpkin spice fall flavor. I was so glad I ordered the Franken frog which included a creamy chocolate soft serve ice cream layered with Italian ice. I'm not normally a fan of italian ice. However, the scoop froggy frog ice was a delicious light minty flavor and mini chocolate chips added the perfect little crunch. I actually devoured this layered dessert! My boyfriend ordered the birthday cake which exceeded his craving for the traditional cake dessert interpreted into Italian ice. I'm so excited that this brought my attention to an even closer Jeremiah's in my neighborhood. This location is only 3 miles from me and I'll be back for sure! The inside is bright and colorful with murals on the wall.
Very good ice cream, they are my favorite
Usually this location is good to me but this experience was bad. at 10:00pm-10:10pm on 9/9/2023, it’s late I get it. But was never greeted while looking at the menu even while being the only customer in store. The Lack of customer awareness was off putting. The menu board didn’t have all the flavors displayed even though available. I had to physically interject my way to the register and cut the employee conversation, if not it could have gone longer than any customer should have waited. The stench and aroma appeared to be of dried expire milk with dirty mop water from probably previous mess up. Lastly the employee that was going to take care of us switch placed with the another due to a bathroom emergency. This other employee was seen scratching his groin, while putting new trash bags in the trash bins… only to be the only employee to handle my order without washing his hands to handle my gelato order. Needless to say I didn’t want to say anything in person because if the employee isn’t conscious of his lack of hygiene I don’t want a replacement order after this cross contamination.
Went at 10 pm at night. One guy was cleaning while the girl with the long finger nails sat at the register. She didn’t wash her hands or wear gloves and proceeded to handle our food with her long artificial nails which are not a part of restaurant safety… then my Italian ice was 100% melted. As if the cooler was not closed (possibly when being cleaned ) but didn’t hesitate to offer me another flavor that wasn’t melted.I was hoping this location would be semi decent due to Lee vista area . I will stick to Waterford lakes instead. They at least have frozen Italian ice and gloves…
Highly recommend the mango, strawberry, passion fruit mixed together.
Really yummy! Everyone enjoyed their creation!
Restaurantji Recommends
Always good! It's Italian ice.... yummy. Flavors vary location to location daily. Preference... Passion fruit, cherry, caramel. Had sugar free orange.... wasn't very flavorful, but cold on a hot Orlando day. Staff always helpful, nice
Great place to go and get some delicious ices and the employees are all so nice and polite
They were out of half the stuff on the menu, I had to change my order multiple times to keep finding out they're out of yet another item. Got attitude from the cashier and it's all over priced for no reason anyways. I'd not recommend this place at all and will never go back
Great place. Friendly service. They were out of something but came up with a replacement option. Soon loved his birthday cake treat.
First time at this place and it was amazing! They have many different flavors to choose from. I tried the red raspberry one, and the flavor along with the vanilla ice cream was a great combination. I will definitely be back soon to try some of the other kinds.