Papa Johns Pizza

7501 E Colonial Dr, Orlando
(407) 380-7272

Recent Reviews

Elijah F.

these guys are so nice and have a great vibe. bomb pizza too. I needed 85 character, so I'll just ramble

T _

Place is dirty, can’t order in person anymore

Atmosphere: 1

Food: 3

Service: 1

yilka tiago

For the third time, we ordered pizza and it arrived raw, the dough is extra thin to the point that it is not even possible to transfer it from the box to the plate, cheese and ingredients scattered all over the box. They should improve this.

Atmosphere: 1

Food: 1

Service: 1

Yasmin Garcia

Worst place to deliver they are very slow and they don't allow dashers to use the bathroom at all. And the guy in the back was so high he kept packing the pizza on the wrong boxes. Only store who don't consider dashers needs for restroom period!

Jordan

Scheduled an order for a half pepperoni bacon / half onion mushroom pizza and received an uncut pizza with Alfredo sauce and missing half the toppings. The pizza looked like it was carried sideways with garlic all over the place. No idea how this even happens and who lets this be sent out. Now we wait hungry for a replacement pizza while still paying full price and a tip that isn’t earned at all…

Food: 1

Service: 1

Xiomara Rivera

I ordered a New York style pizza and I got a regular pizza plus they didn’t even give me the 2 liter Pepsi that I ordered too.

Domenique Warren

Sammy came to my Porch Pull the food out of the bag very poorly dropped the wings on the floor Then stayed quiet while he watched fireworks in front of my yard Then when I ask him what are we Going to do he told me to call you guys because he left his phone in the car after I told him what Papa John said he stood in my yard for another 5 more minutes I have pictures of this incident I'm a loyal customer this was the worst service ever I will never order from here again but will share my pictures online of what happened with me and Sammy I tip every time I order from Papa John's this was truly harmful

Service: 1

Michael Stephany

Went to pick up a pizza here last night with my wife and the staff was extremely friendly and accommodating. Also our pizza was delicious! We will definitely continue to come back here for the service and quality!

Atmosphere: 5

Food: 5

Service: 5

Ryan Asenjo

The white dude with the curly hair and bad hygiene made me never want to eat here

Atmosphere: 1

Food: 3

Service: 1

Christopher Q.

Shortly after receiving our pizza, my girlfriend and I recieved a call from the manager of this Papa John's Pizza.. claiming the delivery person had a very unpleasant experience and will not be delivering to our address anymore. They did not give us a reason why..after I asked several times . Then manager ended the conversation with he's going to tell "upper management" and hung up on us! Mind you the interaction between the delivery person was completely normal I even thanked him and gave a nice tip. I even reviewed the ring footage and it was completely normal. This was very bizarre and unsettling for us.. after leaving a generous tip and friendly interaction . We're are just confused about the situation and would want answers because I've always loved eating at Papa John's.

Janette W.

Placed a delivery for about $46 including a generous tip. If I had known they outsource to DoorDash I would have just picked it up. Not only did my food not get delivered, got no note not text like I usually do and the "manager" on staff could have cared less just kept saying refund or credit? Refund or credit? Didn't care at all and embarrassed me in front of the entire store and another customer tell me in a provoking condescending way when I asked "so you don't care?" "HAVE A GOOD DAY" this is why people lose it on employees. Just act like you give a damn and don't brush people off. Imagine I did that in the hospital I work at. The lack of empathy and rudeness from someone who clearly doesn't need this job but can go to someone more deserving. My company definitely won't be using this store for our employee lunch and learns or meeting meals and I certainly have lost all respect for this store for my personal use. That employee just ruined it all for this store.

Miguel R

Order missing something again, my beverage of choice(2L soda) was not with my order, the delivery driver said he didn't have it. Can you get an order right for once that's worth eating. I've given Papa Johns "another chance" time and again but disappointed every time. There's always something wrong with my order everytime, the pizza undercooked, pizza too saucy, forgetting to add extra cheese when someone asks for it, or a beverage. There is no consistency amongst any of the papa johns and quality is gone down the toilet. Goodbye Papa John's you lost another customer that was once happy.

Atmosphere: 1

Food: 3

Service: 4

Melissa Anderson

I ordered a pizza to be delivered at 5:00 pm tonight at 2:00 pm. At 5:15, I called papa John’s to find out the status. They said it would be delivered at 5:10 (past the time when I attempted to call). I have been on hold since 5:15 on, the pizza STILL HAS NOT BEEN DELIVERED! It is 5:40 pm now. The phone keeps being rerouted so you can’t even speak to a human!!!!

Service: 1

Reynae McFarlane

The delivery service is ridiculous! The driver takes almost an hour just to deliver the food. The manager could only apologize when the food isn’t delivered when it says on the app delivered. I’m convinced the drivers eat your order and then say it was delivered!

Atmosphere: 1

Food: 2

Service: 1

Lashun Porter

Food is average but the lack of communication is unacceptable. My order is wrong and I can’t even get in contact with anyone. I work in food service so I get being busy but I’ve been on hold for 30min now. Not a single “hold please” or nothing. And by the reviews it sounds like it’s the wrong number or y’all just ignore the phones and that’s not ok. At this point I just want a refund, I don’t even want the food anymore. Someone needs to contact me or atleast pick up the phone.

Food: 3

Service: 1

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