It feels pretty to leave a 1 star review for a franchise chain nobody to be anything but "food" but this location cannot get a damn thing right.I've tried pick up, ordering through the website, using third party apps and there is always a problem. Missing items ice cold fold and I don't think I've ever gotten a 2 liter I requested from this location.I understand that this is likely a very high volume store but you think you'd get it right at least some of the time right?
Atmosphere: 1
Food: 1
Service: 1
Jessica Reedy
I hate to write reviews especially when they need to be bad. I would highly reconsider if you plan to order delivery or through a food service app. The personal sized pizza was delivered to my house the box had no seals or stickers on it in fact had nothing keeping it closed and was slightly open. It was not in a bag or sealed at all. I picked up my pizza so excited for my over priced delivery when to my surprise a huge cockroach came climbing out of the box and is now hiding in my house. I was naturally really disgusted at this and didn’t feel like eating the pizza. I wasted money on something and couldn’t enjoy it due to negligence not following proper food contamination procedures. I opened the box to examine the pizza and was so hungry I thought about taking a bite when an ant came into view. I tried to call the restaurant no response as they were closing soon and were too busy to answer or provide any refund. This experience made me never want to order from them again unless I pick up the food and even then I don’t get how they can deliver food like this it cannot be legal to not have any dealing on the food or anything.
Food: 1
Service: 1
Majix
i love pizza hut i always get a thin and cripsy large pepperoni with 8 bonless wings i love it today hunter and robert where great friends i made they where so welcoming and friendly and overall great service give them a raise??
Atmosphere: 5
Food: 5
Service: 5
Kathy Cowan
Under New Management yay ? They got rid of the old manager who didn't care and food was terrible, service was terrible. This time food was great and manager was very kind and professional.
Atmosphere: 5
Food: 5
Service: 5
Nae
Amanda the new manager is TERRIBLE. Absolute trash! She is rude, has a nasty attitude, and lacks any type of customer service. She refused to honor something a previous manager put on my account simply because she’s the new manager. I will not be frequenting this location anymore. She is horrible!!!
Atmosphere: 1
Food: 1
Service: 1
Brittany Wilson
I have never had a bad pizza from here! I only wish they weren’t understaffed because they can have you waiting for some time before someone comes from the back! Pizza is always well done & delicious.
Atmosphere: 4
Food: 5
Service: 4
Amine Talbi
No respect for the
Atmosphere: 1
Food: 1
Service: 1
Chandler Jenkins
Worst experience ever pizza box look liked it fell on the floor and I had mushrooms on the side of pizza box and something that look liked a
Atmosphere: 1
Food: 1
Service: 1
Dee Dub
I waited two hours for a medium pizza to be delivered. I called and she said give it 20 more minutes. I waited another 30 minutes called again and she couldn't locate my order and put me on hold. Then after holding a manager gets on Amanda and had a nasty tone and attitude. "You wanted to talk to a manager?"No I was on hold after I asked the status of my order. It's been 2 hours. She put ne on hold to look then you came on.I wish I could've recorded the convo. I lost my voice. I was talking very low and calm and she just came off rude. Cut me off when I tried to provide the proper phone number to get the order."Yea sorry someone called out should be there any minute ". Hung up. Didn't offer any compensation whatsoever. It's over two hours I'm still waiting for my order. I was very understanding until she got on the phone. She should not be a manager what awful service
Service: 1
Sameris Mateo
Last night my children the rest of my family and I had the most unpleasant and traumatic experience. Finding a huge chunk of hair from one of the employees at this specific location was without a doubt the most disgusting EVER. The worst thing is that the manager and employees did not apologize or give it the importance that a situation requires in my opinion. As a customer we didnt feel valued. We will take this case to the final consequences.
Recommended dishes: The Works Pizza, Cheese Sticks, Breadsticks
Brian Sochar
Waitress let a mess of dishes and glasses accumulate at the bar we were eating at. Was not attentive on asking us if we needed anything else. Drinks etc., needed to bring the manager over to complain of the mess of dishes accumulated around us. He apologized and said because they were short on help he should have been helping the waitress out.
Atmosphere: 3
Food: 5
Service: 1
Homucifer's Friend
Pizza Hut is 2 mins from my apartment.......yet they can't deliver it in less than an hour? Unacceptable service. Can't even get anyone on the phone.
Atmosphere: 1
Food: 1
Service: 1
Judy Beca York
Wish I had found this place sooner.Picked up early and they accommodated me
Atmosphere: 5
Food: 5
Service: 5
Dean Washington
The workers are great here. Jesus helped us get a real great deal on our food.
It feels pretty to leave a 1 star review for a franchise chain nobody to be anything but "food" but this location cannot get a damn thing right.I've tried pick up, ordering through the website, using third party apps and there is always a problem. Missing items ice cold fold and I don't think I've ever gotten a 2 liter I requested from this location.I understand that this is likely a very high volume store but you think you'd get it right at least some of the time right?
Atmosphere: 1
Food: 1
Service: 1
I hate to write reviews especially when they need to be bad. I would highly reconsider if you plan to order delivery or through a food service app. The personal sized pizza was delivered to my house the box had no seals or stickers on it in fact had nothing keeping it closed and was slightly open. It was not in a bag or sealed at all. I picked up my pizza so excited for my over priced delivery when to my surprise a huge cockroach came climbing out of the box and is now hiding in my house. I was naturally really disgusted at this and didn’t feel like eating the pizza. I wasted money on something and couldn’t enjoy it due to negligence not following proper food contamination procedures. I opened the box to examine the pizza and was so hungry I thought about taking a bite when an ant came into view. I tried to call the restaurant no response as they were closing soon and were too busy to answer or provide any refund. This experience made me never want to order from them again unless I pick up the food and even then I don’t get how they can deliver food like this it cannot be legal to not have any dealing on the food or anything.
Food: 1
Service: 1
i love pizza hut i always get a thin and cripsy large pepperoni with 8 bonless wings i love it today hunter and robert where great friends i made they where so welcoming and friendly and overall great service give them a raise??
Atmosphere: 5
Food: 5
Service: 5
Under New Management yay ? They got rid of the old manager who didn't care and food was terrible, service was terrible. This time food was great and manager was very kind and professional.
Atmosphere: 5
Food: 5
Service: 5
Amanda the new manager is TERRIBLE. Absolute trash! She is rude, has a nasty attitude, and lacks any type of customer service. She refused to honor something a previous manager put on my account simply because she’s the new manager. I will not be frequenting this location anymore. She is horrible!!!
Atmosphere: 1
Food: 1
Service: 1
I have never had a bad pizza from here! I only wish they weren’t understaffed because they can have you waiting for some time before someone comes from the back! Pizza is always well done & delicious.
Atmosphere: 4
Food: 5
Service: 4
No respect for the
Atmosphere: 1
Food: 1
Service: 1
Worst experience ever pizza box look liked it fell on the floor and I had mushrooms on the side of pizza box and something that look liked a
Atmosphere: 1
Food: 1
Service: 1
I waited two hours for a medium pizza to be delivered. I called and she said give it 20 more minutes. I waited another 30 minutes called again and she couldn't locate my order and put me on hold. Then after holding a manager gets on Amanda and had a nasty tone and attitude. "You wanted to talk to a manager?"No I was on hold after I asked the status of my order. It's been 2 hours. She put ne on hold to look then you came on.I wish I could've recorded the convo. I lost my voice. I was talking very low and calm and she just came off rude. Cut me off when I tried to provide the proper phone number to get the order."Yea sorry someone called out should be there any minute ". Hung up. Didn't offer any compensation whatsoever. It's over two hours I'm still waiting for my order. I was very understanding until she got on the phone. She should not be a manager what awful service
Service: 1
Last night my children the rest of my family and I had the most unpleasant and traumatic experience. Finding a huge chunk of hair from one of the employees at this specific location was without a doubt the most disgusting EVER. The worst thing is that the manager and employees did not apologize or give it the importance that a situation requires in my opinion. As a customer we didnt feel valued. We will take this case to the final consequences.
Food: 1
Service: 1
Recommended dishes: Supreme Pizza, Pepperoni Pizza
Restaurantji Recommends
Great people and customer
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, Cheese Sticks, Breadsticks
Waitress let a mess of dishes and glasses accumulate at the bar we were eating at. Was not attentive on asking us if we needed anything else. Drinks etc., needed to bring the manager over to complain of the mess of dishes accumulated around us. He apologized and said because they were short on help he should have been helping the waitress out.
Atmosphere: 3
Food: 5
Service: 1
Pizza Hut is 2 mins from my apartment.......yet they can't deliver it in less than an hour? Unacceptable service. Can't even get anyone on the phone.
Atmosphere: 1
Food: 1
Service: 1
Wish I had found this place sooner.Picked up early and they accommodated me
Atmosphere: 5
Food: 5
Service: 5
The workers are great here. Jesus helped us get a real great deal on our food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza