The workers seem to be at home having a coffee and when they feel like serving, they take the entire day making the food and not to mention serving it! First they crack a joke, tell a story, and then they serve the drink!
Atmosphere: 1
Food: 1
Service: 1
florentino mercado
All good
Atmosphere: 5
Food: 5
Service: 5
Miguel Garcia
I loved everything, the food, the place and the service.The chicken is very delicious and the sauces take it to another level. I hope to find a location in NYC soon.
Food was good employees seems blah but got food pretty quick and it tasted as expected. Good for a fast food spot.
Atmosphere: 3
Food: 5
Service: 3
franklin silva
Very good
Atmosphere: 5
Food: 5
Service: 5
Alvaro Cristancho
The customer service is terrible, the older lady who works always has a bad face and treats customers badly. The other girls talking. You arrive and they don't serve you until they want. Without doing anything
Leudson Souza
Even though food is good. I think the portions are too small for the price. Specifically the trios. It’s not worth the money.
Very good Cuban placeParking: Good parkingKid-friendliness: Good meals for childrenWheelchair accessibility: If you have wheelchair accessibility
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pollo A la Brasa, Medio Pollo Con Frijol Arroz Y Maduro
Thomas Huber
Arrived at 5;45 and was told there would be no carnitas available for two hours. What? At dinner time? Really?
Atmosphere: 5
Food: 3
Service: 5
Viry
We ordered food and each dish we ordered was missing ingredients, and the cashier was not very friendly, I do not recommend it and I would not return.The place was dirty and very cold.
Atmosphere: 1
Food: 3
Service: 1
Bob Marinellie
Chimichanga was fantastic. Just remember, Red is the hot sauce, not
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Kitaro Saji
Am I the only one who notices how incompetent this place is about having their drive-thru open. Seems like they make up a lot of excuses to not have it open and quite honestly they don't even have anyone in the store so they could really run it but that's why places like this start to lose business. You're supposed to be about fast food and convenience the minute you take away one of those elements you're not convenient anymore. Once you stop being convenient you lose the necessity for us to need you. The less we need you the less we come to your establishment and eventually that's why places like you end up closing one day. You guys already have a pretty bad reputation for service.
The workers seem to be at home having a coffee and when they feel like serving, they take the entire day making the food and not to mention serving it! First they crack a joke, tell a story, and then they serve the drink!
Atmosphere: 1
Food: 1
Service: 1
All good
Atmosphere: 5
Food: 5
Service: 5
I loved everything, the food, the place and the service.The chicken is very delicious and the sauces take it to another level. I hope to find a location in NYC soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Beans & 4 Rolls, Tropical Trio, Pollo Tropical, Grilled Chicken, Pulled Pork
The food is not proportioned and forget about looking at the pics, you're totally not getting what you see
Atmosphere: 4
Food: 3
Service: 4
I love the place. The service is super good, the taste of the food is exquisite, the manager is super attentive, as is the work team. I recommend it
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Medio Pollo Con Frijol Arroz Y Maduro, Cuatro Leches
Very nice and clean store…I was in town for a conference and this was across the street.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Tropical, Ribs, Grilled Chicken, Sweet Plantains
Food was good employees seems blah but got food pretty quick and it tasted as expected. Good for a fast food spot.
Atmosphere: 3
Food: 5
Service: 3
Very good
Atmosphere: 5
Food: 5
Service: 5
The customer service is terrible, the older lady who works always has a bad face and treats customers badly. The other girls talking. You arrive and they don't serve you until they want. Without doing anything
Even though food is good. I think the portions are too small for the price. Specifically the trios. It’s not worth the money.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Very good Cuban placeParking: Good parkingKid-friendliness: Good meals for childrenWheelchair accessibility: If you have wheelchair accessibility
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Pollo A la Brasa, Medio Pollo Con Frijol Arroz Y Maduro
Arrived at 5;45 and was told there would be no carnitas available for two hours. What? At dinner time? Really?
Atmosphere: 5
Food: 3
Service: 5
We ordered food and each dish we ordered was missing ingredients, and the cashier was not very friendly, I do not recommend it and I would not return.The place was dirty and very cold.
Atmosphere: 1
Food: 3
Service: 1
Chimichanga was fantastic. Just remember, Red is the hot sauce, not
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Am I the only one who notices how incompetent this place is about having their drive-thru open. Seems like they make up a lot of excuses to not have it open and quite honestly they don't even have anyone in the store so they could really run it but that's why places like this start to lose business. You're supposed to be about fast food and convenience the minute you take away one of those elements you're not convenient anymore. Once you stop being convenient you lose the necessity for us to need you. The less we need you the less we come to your establishment and eventually that's why places like you end up closing one day. You guys already have a pretty bad reputation for service.