Popeyes Louisiana Kitchen

5245 W Colonial Dr, Orlando
(407) 299-6150

Recent Reviews

roots vibration

Very courteous staff

tasha trower

Enjoy the spicy fish combo for the 1st time and I will definitely enjoy it again.Parking: There's plenty of parkingKid-friendliness: Clean, family dining typeWheelchair accessibility: Available

Atmosphere: 5

Food: 5

Service: 5

Amir Kaedi

Shoutout to Tanisha for amazing service. She’s the sweetest bad gyal in the 407.

Service: 5

Travis Smith

I only got to this Popeye's when Mercedes is working with her crew. Other than that........Horrible customer service and quality ?

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Chicken Wing with Chicken Tenders

pardos Family

Great fresh food! Thank you!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: 12pc Signature Chicken

Phillip K

Good fresh food. Really quick.

Food: 5

Service: 5

Recommended dishes: 2 Can Dine 5 Piece Chicken with 2 Sides and 2 Biscuits

leo mcleod

Sunday March 10,2024 at around 5.30 pm I made an order via the mobile app. I selected now for a lobby pickup. I got there 10 minutes after.My order was not ready.Staff told me it is prepared when u get to the store.My order was not correct.And workers were rude.Extremely rude.Will never spend my money there again and I am making sure all who I can prevent from doing so I will. Point is they take me for how I look not knowing who I am only if they know that's another reason why some people stay poor don't judyon appearance and disrespect anyone

Food: 3

carolyn clanton

The staff at this location are the Best! They are polite and friendly. Atmosphere is take out and it's fast food. The 5 stars are for the people that work there.

Atmosphere: 3

Food: 4

Service: 5

Adrian Anderson

This location is off a busy road they simply cannot help they are super busy even with a full staff just take this location for what it truly is . Food was actually fresh.Parking: Park on the drive thru side of the building.

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Chicken Wing with Chicken Tenders

Ushawattie Mangroo

Worst fast food place I've ever gone to. I ordered 12 pieces of family meals in December, and they gave me 7 pieces of wings alone. I went back in February with a coupon for 14th piece of family meals, and I ordered fries for my side and they give me no fries, and they gave me 6 wings again. I don't think I'm going there again.

Atmosphere: 1

Food: 1

Service: 1

Robert Morgan

2 words... SLOW and RUDEWaited over 15 minutes on Tenders on a online pre orderRidiculous

Atmosphere: 1

Food: 4

Service: 1

Sarah Hassan

Food was on point, nice and freshly cook.Tatianna was an excellent server. Double check the food and gave us a variety of sauces.Clean restroom and eating areas.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, ¼ Pound Popcorn Shrimp Dinner

Alvin R.

The service was amazing. Miss Willie, the front desk cashier was kind, courteous and very responsive to everyone's needs

Julie L.

POPEYES West Colonial, ORL, FL location: The woman that prepares the food that wears a blue shirt, is EXTREMELY RUDE, unprofessional and her face looked so miserable. The cashier ringing up my order did not give me the option for classic or spicy for my 3-pc dark combo. About 3 minutes after I ordered, I realized the receipt said classic, and I did not specify I wanted spicy. I said to the cashier, "I'm order #84 ,if my order has not been made yet, can they switch to spicy?" The cashier went to the lady in the blue shirt and repeated exactly what I said. The lady in the blue shirt says with a twist of her neck, "That order been made. That order been made." And proceeds to turn the corner. So the cashier comes back up and says, the order was already made. I said ok but thought to myself, odd, I do not see any orders waiting to be called. The other gentleman preparing food for the drive-thru says to the cashier, let me look at the order, I can make it. He walks over to the lady's station that prepared my order to prepare my order. Then the lady in the blue shirt comes back from around the corner.....the gentleman says to her he switched it out and hands the bag to her. All while she puts the bag on top of the counter for the cashier to hand to me, she is mouthing what sounded like "I wasnt gonna change out that order......."(twist of the neck) and repeats its like 3 times while mumbling while looking at me. I get my order and asked the cashier the name of the guy that switched my order, and she said "Harry". I kindly thanked Harry aloud so the lady in the blue shirt can hear me. She just needs to be fired, period. I will not return to that location, ever.

V Kendrick

I am honestly trying to like Popyees again. It smells good .

Atmosphere: 4

Food: 4

Service: 4

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