Seriously they let you order food with no condiments. OH sorry they said nobody brought them today? Manager needs fired. They could care less. Sorry embeds going to your competitors.
Atmosphere: 3
Food: 2
Service: 1
Mimi Ortiz
They never get my order correct always missing stuff with attitudes towards the
Atmosphere: 1
Food: 1
Service: 1
Kathy Cowan
I ordered 2 bacon and egg biscuits. I came home with 2 egg and cheese biscuits. And they don't answer their phone. They hang up, but they don't answer.
Atmosphere: 5
Food: 1
Service: 2
lori gonzalez
The fish sandwich was horrible greasy and full of breading no
Atmosphere: 3
Food: 2
Service: 4
Ann Durst
Always friendly service and Great Chili!
Nathan Diaz
Every time. Every time I’m in the drive-through and they put me on hold. Only two cars were in the drive-through and they told me to wait. 5 minutes passed, and still no reply. Where I work, we never put people on hold. It’s poor cs and destroys our time. We always find someone to take the order if we’re busy. Guess they don’t have time here? All I wanted was a chocolate frosty. Should be like a press of no more than 3 buttons, then you’re done. I’m sticking to the Wendy’s on University.
Atmosphere: 1
Food: 5
Service: 1
Sue Robinson
Drive thru worker didn't like us to do mobile order on Wendy's app for our burgers but discount is only using their app so that would be hard for them to honor their app discounts. Also, we used our Frosty key tags for free Frosty and she said the whole order needs to be done at drive thru as she didn't know how to press key for doing it mobile. They need to train workers better and to not be rude and disrespect like that to paying customers! Finally, after coming home, one burger had a few bites until it was realized there was no lettuce and the patties were rare inside! The second burger was sliced open, again no lettuce and patties were red rare inside. Took pictures and will be notifying headquarters of our full (really horrific) experience at this Wendys. I tried calling them right away and with each (tried called four times) attempt, it rang and then hung up so, there was no way to fix these issues tonight with manager on staff.
Atmosphere: 1
Food: 1
Service: 1
William Dimas
Our family loves their fish sandwich this time of year. It's a shame it is not available all the time.
The one time I don’t check if I have all my food in the drive thru before going home and I was skimped out on an entire large fry. Never gave me any kind of receipt either so there was no way to refute it. I’ve also ordered from here on a few occasions and not been given any sauce despite requesting it.
Dani
Very rude drive thru service, rushing us to order. Not even a good evening. We asked for a large jr hamburger but they gave us a large frie instead.
The best Wendy’s I have ever visited they are so nice and the place is
Atmosphere: 5
Food: 5
Service: 5
Dante Z
Made a takeout order for a biggie bag and a hamburger when I got home, they drenched both of my burgers with ketchup and mayonnaise, and the fries I received were stale. Didn't even bother trying to finish my meal before throwing it away.
Food: 1
Service: 2
Jesús M Villegas
Excellent
Atmosphere: 5
Food: 5
Service: 5
Heather Riley
No toilet paper or paper towels in the bathrooms. What are the employees using to wipe themselves?
Atmosphere: 1
Happy Cat
Tasteless foodThe kids and I got sick to our stomachs. We will never go back
Seriously they let you order food with no condiments. OH sorry they said nobody brought them today? Manager needs fired. They could care less. Sorry embeds going to your competitors.
Atmosphere: 3
Food: 2
Service: 1
They never get my order correct always missing stuff with attitudes towards the
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 bacon and egg biscuits. I came home with 2 egg and cheese biscuits. And they don't answer their phone. They hang up, but they don't answer.
Atmosphere: 5
Food: 1
Service: 2
The fish sandwich was horrible greasy and full of breading no
Atmosphere: 3
Food: 2
Service: 4
Always friendly service and Great Chili!
Every time. Every time I’m in the drive-through and they put me on hold. Only two cars were in the drive-through and they told me to wait. 5 minutes passed, and still no reply. Where I work, we never put people on hold. It’s poor cs and destroys our time. We always find someone to take the order if we’re busy. Guess they don’t have time here? All I wanted was a chocolate frosty. Should be like a press of no more than 3 buttons, then you’re done. I’m sticking to the Wendy’s on University.
Atmosphere: 1
Food: 5
Service: 1
Drive thru worker didn't like us to do mobile order on Wendy's app for our burgers but discount is only using their app so that would be hard for them to honor their app discounts. Also, we used our Frosty key tags for free Frosty and she said the whole order needs to be done at drive thru as she didn't know how to press key for doing it mobile. They need to train workers better and to not be rude and disrespect like that to paying customers! Finally, after coming home, one burger had a few bites until it was realized there was no lettuce and the patties were rare inside! The second burger was sliced open, again no lettuce and patties were red rare inside. Took pictures and will be notifying headquarters of our full (really horrific) experience at this Wendys. I tried calling them right away and with each (tried called four times) attempt, it rang and then hung up so, there was no way to fix these issues tonight with manager on staff.
Atmosphere: 1
Food: 1
Service: 1
Our family loves their fish sandwich this time of year. It's a shame it is not available all the time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Sandwich, Wendy's Fresh-Made Salads, Double Bacon Cheeseburger, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, Wendy’S French Fries
The one time I don’t check if I have all my food in the drive thru before going home and I was skimped out on an entire large fry. Never gave me any kind of receipt either so there was no way to refute it. I’ve also ordered from here on a few occasions and not been given any sauce despite requesting it.
Very rude drive thru service, rushing us to order. Not even a good evening. We asked for a large jr hamburger but they gave us a large frie instead.
Restaurantji Recommends
The best Wendy’s I have ever visited they are so nice and the place is
Atmosphere: 5
Food: 5
Service: 5
Made a takeout order for a biggie bag and a hamburger when I got home, they drenched both of my burgers with ketchup and mayonnaise, and the fries I received were stale. Didn't even bother trying to finish my meal before throwing it away.
Food: 1
Service: 2
Excellent
Atmosphere: 5
Food: 5
Service: 5
No toilet paper or paper towels in the bathrooms. What are the employees using to wipe themselves?
Atmosphere: 1
Tasteless foodThe kids and I got sick to our stomachs. We will never go back
Atmosphere: 1
Food: 1
Service: 1