The last couple times we went there. It just hasn't been that good I don't know what they did wrong but they need to fix it
Tanya Hebert
Definitely good when fresh.the tenders have a lot fo flavor and if you get the app you get deals and discounts.when first sigh up get free five piece tenders which is about 7.50 plus savings . honey mustard is great there.nitba fan of Zaxby's sauce but my kids like It.it taste like a combo of ketchup and mayo with a bit more vinegar or tang taste to it.also of you're salad person ive heard they are great options.
Atmosphere: 4
Food: 4
Service: 3
Chris Aceto
Great chickenGreat saucesFries were well seasonedFried pickles were very goodAwesome place and very clean insideDefinitely going to revisit again
Atmosphere: 4
Food: 5
Service: 4
Naomi Meredith
Got a few issues with customer service
Atmosphere: 3
Food: 5
Service: 2
Daniel Davila
The place was empty including the service car and even so the food took too long for a Fast Foods chain. The staff was friendly but too long to eat.
Atmosphere: 5
Food: 4
Service: 1
Mark Johnson
Higher prices for less food...good
Food: 4
Service: 5
Selena Lamp
I just had food from Zaxby's for the 2nd time ever. The first time was over 2 years ago and it sucked. I've never really wanted to eat their food again but everyone kept telling me how good they are so I gave them another try. It will definitely be the last. First problem, we are missing a drink. Second problem, biting down on a bone when your eating a chicken strips, is not expected or tasty. Problem 3 the strips were way over cooked and oil is OLD. Problem 4 requested extra fries instead of slaw, didn't get them and the LITTLE bit of fries we did get were cold like they had been sitting out for an hour and let's not forget the cold soggy toast that came with the food and didn't even have butter on it, so why was it soggy? Absolutely DO NOT RECOMMEND THIS PLACE.
Food: 1
Pamela H
Me and sister went late night ordered a meal and salad asked for extra dressing only got 1 packet sister was staying at hotel got there no untesils terrible
Food: 1
Service: 1
Recommended dishes: Boneless Wings, Salads
Gabriel Thomas
Zach was closed for a couple months and was a long anticipated reopening. They have been open for about 2 weeks now and it was finally time to pay them a visit.I ordered a wings&things with hot honey mustard TRADITIONAL wings. I was given boneless wings and already made it home before realizing. The chicken tenders were good, but those boneless chicken things were absolutely disgusting.This zaxbys location should have stayed closed.
Recently used drive-through. The customer service was terrible. Mainly because the lady making the drinks just plops the drinks down with no indication of what was diet or regular. While on the phone, she appeared to be very annoyed that I asked what drink was what. She replied, " I have no idea," then apologized to the person on the phone.I was sent to park and wait for the order. I received my order, no ketchup, and no straws.
I call ahead of time on my way home to Vero Beach I ask. How long would it take for traditional wings 25 or 30 minutes. They don't take traditional wings online but could drop them. When I got there there I was told it will be 17 minutes wait no water no nothing onto of that I waited pass 17 minutes. What a lousy service I always patricnize this company never no more.
Service: 2
Kyle Roberts
You can't announce that the store is closed for renovations?
Atmosphere: 5
Food: 5
Service: 4
Lewis Morr
Nastiest Zaxby's in orlando,mushy floor ,mold everywhere,the dining room that is closed most times this place ,It's looking worse than the Burger King across the street which is now closed.
Atmosphere: 1
Food: 1
Service: 1
Niguel Lovett
Hot honey mustard is life!!!!And the chicken is pretty good, too.?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Zingers, Boneless Wings, Zensation Salad Wings and Things Platter, Extra Sauce, Fried Chicken Salad, Chicken Wings
Junie Abbott
Food is good but customer service needs help. It's not terrible, it just seems the employees are not trained to treat customers like they are essential.
The last couple times we went there. It just hasn't been that good I don't know what they did wrong but they need to fix it
Definitely good when fresh.the tenders have a lot fo flavor and if you get the app you get deals and discounts.when first sigh up get free five piece tenders which is about 7.50 plus savings . honey mustard is great there.nitba fan of Zaxby's sauce but my kids like It.it taste like a combo of ketchup and mayo with a bit more vinegar or tang taste to it.also of you're salad person ive heard they are great options.
Atmosphere: 4
Food: 4
Service: 3
Great chickenGreat saucesFries were well seasonedFried pickles were very goodAwesome place and very clean insideDefinitely going to revisit again
Atmosphere: 4
Food: 5
Service: 4
Got a few issues with customer service
Atmosphere: 3
Food: 5
Service: 2
The place was empty including the service car and even so the food took too long for a Fast Foods chain. The staff was friendly but too long to eat.
Atmosphere: 5
Food: 4
Service: 1
Higher prices for less food...good
Food: 4
Service: 5
I just had food from Zaxby's for the 2nd time ever. The first time was over 2 years ago and it sucked. I've never really wanted to eat their food again but everyone kept telling me how good they are so I gave them another try. It will definitely be the last. First problem, we are missing a drink. Second problem, biting down on a bone when your eating a chicken strips, is not expected or tasty. Problem 3 the strips were way over cooked and oil is OLD. Problem 4 requested extra fries instead of slaw, didn't get them and the LITTLE bit of fries we did get were cold like they had been sitting out for an hour and let's not forget the cold soggy toast that came with the food and didn't even have butter on it, so why was it soggy? Absolutely DO NOT RECOMMEND THIS PLACE.
Food: 1
Me and sister went late night ordered a meal and salad asked for extra dressing only got 1 packet sister was staying at hotel got there no untesils terrible
Food: 1
Service: 1
Recommended dishes: Boneless Wings, Salads
Zach was closed for a couple months and was a long anticipated reopening. They have been open for about 2 weeks now and it was finally time to pay them a visit.I ordered a wings&things with hot honey mustard TRADITIONAL wings. I was given boneless wings and already made it home before realizing. The chicken tenders were good, but those boneless chicken things were absolutely disgusting.This zaxbys location should have stayed closed.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Extra Sauce, Chicken Wings, Crinkle Fries, Texas Toast Platter, Fried Pickles
Recently used drive-through. The customer service was terrible. Mainly because the lady making the drinks just plops the drinks down with no indication of what was diet or regular. While on the phone, she appeared to be very annoyed that I asked what drink was what. She replied, " I have no idea," then apologized to the person on the phone.I was sent to park and wait for the order. I received my order, no ketchup, and no straws.
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I call ahead of time on my way home to Vero Beach I ask. How long would it take for traditional wings 25 or 30 minutes. They don't take traditional wings online but could drop them. When I got there there I was told it will be 17 minutes wait no water no nothing onto of that I waited pass 17 minutes. What a lousy service I always patricnize this company never no more.
Service: 2
You can't announce that the store is closed for renovations?
Atmosphere: 5
Food: 5
Service: 4
Nastiest Zaxby's in orlando,mushy floor ,mold everywhere,the dining room that is closed most times this place ,It's looking worse than the Burger King across the street which is now closed.
Atmosphere: 1
Food: 1
Service: 1
Hot honey mustard is life!!!!And the chicken is pretty good, too.?
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Zingers, Boneless Wings, Zensation Salad Wings and Things Platter, Extra Sauce, Fried Chicken Salad, Chicken Wings
Food is good but customer service needs help. It's not terrible, it just seems the employees are not trained to treat customers like they are essential.
Atmosphere: 2
Food: 4
Service: 3